I did some investigation. So, the problem is located into the convert utility: ------------ Begin console output ---------------- root@unassigned-hostname:~# convert label:aaa x.png convert-im6.q16: unable to read font `(null)' @ error/annotate.c/RenderFreetype/1367. convert-im6.q16: no images defined `x.png' @ error/convert.c/ConvertImageCommand/3258. ------------- End console output ----------------- I started the utility mentioned above with strace and noticed that an unsuccessful attempt to open "helvetica" file leads to failure. This file is used without any absolute path, so I think it is the issue, for instance, all other files are opened using an absolute path. ------- Begin strace output (grepped by openat) -- openat(AT_FDCWD, "/usr/share/fonts/truetype", O_RDONLY|O_CLOEXEC) = 3 openat(AT_FDCWD, "/var/cache/fontconfig//7ef2298fde41cc6eeb7af42e48b7d293-le64.cache-7", O_RDONLY|O_CLOEXEC) = 3 openat(AT_FDCWD, "/usr/share/fonts/truetype/dejavu", O_RDONLY|O_CLOEXEC) = 3 openat(AT_FDCWD, "/var/cache/fontconfig//d589a48862398ed80a3d6066f4f56f4c-le64.cache-7", O_RDONLY|O_CLOEXEC) = 3 openat(AT_FDCWD, "helvetica", O_RDONLY) = -1 ENOENT (No such file or directory) openat(AT_FDCWD, "/usr/share/ImageMagick-6/locale.xml", O_RDONLY) = 3 openat(AT_FDCWD, "/usr/lib/x86_64-linux-gnu/ImageMagick-6.9.7//config-Q16/locale.xml", O_RDONLY) = -1 ENOENT ------------- End strace output ----------------- So, I found "helvetica" word in the lib libMagickCore-6.Q16.so.3 which is loaded according to the strace output. Moreover, I found a xml-fragment inside this library: ------------- XML inside the library-------------- -------------------------------------------------- I am absolutely sure that this XML fragment is the key to the issue because things changed completely after I had corrected the word "helvetica" to "helvetixa" in the fragment (yes, I did it inside the binary file). So when the family is corrected as mentioned before, the convert utility works well. Right now, I don't understand why, but I am going to solve this problem. In the end, I listed the font known by convert. There are several available fonts, but helvetica is not mentioned below: ------------ Begin console output ---------------- root@unassigned-hostname:~# convert -list font Path: System Fonts Font: DejaVu-Sans family: DejaVu Sans style: Normal stretch: Normal weight: 400 glyphs: /usr/share/fonts/truetype/dejavu/DejaVuSans.ttf Font: DejaVu-Sans-Bold family: DejaVu Sans style: Normal stretch: Normal weight: 700 glyphs: /usr/share/fonts/truetype/dejavu/DejaVuSans-Bold.ttf Font: DejaVu-Sans-Mono family: DejaVu Sans Mono style: Normal stretch: Normal weight: 400 glyphs: /usr/share/fonts/truetype/dejavu/DejaVuSansMono.ttf Font: DejaVu-Sans-Mono-Bold family: DejaVu Sans Mono style: Normal stretch: Normal weight: 700 glyphs: /usr/share/fonts/truetype/dejavu/DejaVuSansMono-Bold.ttf Font: DejaVu-Serif family: DejaVu Serif style: Normal stretch: Normal weight: 400 glyphs: /usr/share/fonts/truetype/dejavu/DejaVuSerif.ttf Font: DejaVu-Serif-Bold family: DejaVu Serif style: Normal stretch: Normal weight: 700 glyphs: /usr/share/fonts/truetype/dejavu/DejaVuSerif-Bold.ttf ------------- End console output ----------------- And there is no helvetica font in the /usr/share/fonts/truetype directory: ------------ Begin console output ---------------- root@unassigned-hostname:/usr/share/fonts/truetype/dejavu# ls -l total 2816 -rw-r--r-- 1 root root 705684 Jul 30 2016 DejaVuSans-Bold.ttf -rw-r--r-- 1 root root 331992 Jul 30 2016 DejaVuSansMono-Bold.ttf -rw-r--r-- 1 root root 340712 Jul 30 2016 DejaVuSansMono.ttf -rw-r--r-- 1 root root 757076 Jul 30 2016 DejaVuSans.ttf -rw-r--r-- 1 root root 356088 Jul 30 2016 DejaVuSerif-Bold.ttf -rw-r--r-- 1 root root 380132 Jul 30 2016 DejaVuSerif.ttf ------------- End console output ----------------- By the way, could you please check the content of that path on your VM where things work right?