Error occurred when zcc getting guest console outputs:
2018-06-05 07:27:03.312 26308 ERROR nova.virt.zvm.utils [req-c4141e07-0fda-4533-9ef7-d495a45d6839 tempest-ServerActionsTestJSON-1112777961 tempest-ServerActionsTestJSON-1112777961] zVM Cloud Connector request guest_get_console_output failed with parameters: ('VPC0000e',) {} . Results: {u'rs': 408, u'overallRC': 4, u'modID': 1, u'rc': 4, u'output': u'', u'errmsg': u"Failed to get console log reader file list for guest vm: VPC0000e. SMUT error: SMUT request failed. RequestData: 'getvm VPC0000e consoleoutput', Results: '{'rs': 408, 'errno': 0, 'strError': '', 'overallRC': 4, 'rc': 4, 'response': ['(Error) ULTGVM0408E Error getting list of files in the reader to search for logs from user VPC0000E. Response from sudo /usr/sbin/vmur list is vmur: A concurrent instance of vmur is already active. No file processed.']}'"}
2018-06-05 07:27:03.475 26308 ERROR oslo_messaging.rpc.server [req-c4141e07-0fda-4533-9ef7-d495a45d6839 tempest-ServerActionsTestJSON-1112777961 tempest-ServerActionsTestJSON-1112777961] Exception during message handling: ZVMConnectorError: zVM Cloud Connector request failed: {u'rs': 408, u'overallRC': 4, u'modID': 1, u'rc': 4, u'output': u'', u'errmsg': u"Failed to get console log reader file list for guest vm: VPC0000e. SMUT error: SMUT request failed. RequestData: 'getvm VPC0000e consoleoutput', Results: '{'rs': 408, 'errno': 0, 'strError': '', 'overallRC': 4, 'rc': 4, 'response': ['(Error) ULTGVM0408E Error getting list of files in the reader to search for logs from user VPC0000E. Response from sudo /usr/sbin/vmur list is vmur: A concurrent instance of vmur is already active. No file processed.']}'"}
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server Traceback (most recent call last):
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server File "/usr/local/lib/python2.7/dist-packages/oslo_messaging/rpc/server.py", line 163, in _process_incoming
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server res = self.dispatcher.dispatch(message)
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server File "/usr/local/lib/python2.7/dist-packages/oslo_messaging/rpc/dispatcher.py", line 265, in dispatch
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server return self._do_dispatch(endpoint, method, ctxt, args)
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server File "/usr/local/lib/python2.7/dist-packages/oslo_messaging/rpc/dispatcher.py", line 194, in _do_dispatch
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server result = func(ctxt, **new_args)
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server File "/usr/local/lib/python2.7/dist-packages/oslo_messaging/rpc/server.py", line 226, in inner
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server return func(*args, **kwargs)
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server File "/opt/stack/new/nova/nova/exception_wrapper.py", line 76, in wrapped
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server function_name, call_dict, binary)
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server File "/usr/local/lib/python2.7/dist-packages/oslo_utils/excutils.py", line 220, in __exit__
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server self.force_reraise()
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server File "/usr/local/lib/python2.7/dist-packages/oslo_utils/excutils.py", line 196, in force_reraise
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server six.reraise(self.type_, self.value, self.tb)
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server File "/opt/stack/new/nova/nova/exception_wrapper.py", line 67, in wrapped
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server return f(self, context, *args, **kw)
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server File "/opt/stack/new/nova/nova/compute/manager.py", line 213, in decorated_function
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server kwargs['instance'], e, sys.exc_info())
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server File "/usr/local/lib/python2.7/dist-packages/oslo_utils/excutils.py", line 220, in __exit__
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server self.force_reraise()
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server File "/usr/local/lib/python2.7/dist-packages/oslo_utils/excutils.py", line 196, in force_reraise
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server six.reraise(self.type_, self.value, self.tb)
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server File "/opt/stack/new/nova/nova/compute/manager.py", line 201, in decorated_function
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server return function(self, context, *args, **kwargs)
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server File "/opt/stack/new/nova/nova/compute/manager.py", line 5018, in get_console_output
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server output = self.driver.get_console_output(context, instance)
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server File "/opt/stack/new/nova/nova/virt/zvm/driver.py", line 404, in get_console_output
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server return self._hypervisor.guest_get_console_output(instance.name)
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server File "/opt/stack/new/nova/nova/virt/zvm/hypervisor.py", line 151, in guest_get_console_output
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server return self._reqh.call('guest_get_console_output', name)
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server File "/opt/stack/new/nova/nova/virt/zvm/utils.py", line 66, in call
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server raise exception.ZVMConnectorError(results=results)
2018-06-05 07:27:03.475 ERROR oslo_messaging.rpc.server ZVMConnectorError: zVM Cloud Connector request failed: {u'rs': 408, u'overallRC': 4, u'modID': 1, u'rc': 4, u'output': u'', u'errmsg': u"Failed to get console log reader file list for guest vm: VPC0000e. SMUT error: SMUT request failed. RequestData: 'getvm VPC0000e consoleoutput', Results: '{'rs': 408, 'errno': 0, 'strError': '', 'overallRC': 4, 'rc': 4, 'response': ['(Error) ULTGVM0408E Error getting list of files in the reader to search for logs from user VPC0000E. Response from sudo /usr/sbin/vmur list is vmur: A concurrent instance of vmur is already active. No file processed.']}'"}
The root cause is when zcc trying to get guest console via vmur, another vmur instance is running.