Evince stuck with "Loading..." and empty page for ECFR269_EU_COALITION_EXPLORER_2018_V1.10.pdf file specifically

Bug #1803815 reported by Václav Haisman
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Poppler
New
Undecided
Unassigned
poppler (Ubuntu)
Triaged
High
Unassigned

Bug Description

I was viewing https://www.ecfr.eu/page/ECFR269_EU_COALITION_EXPLORER_2018_V1.10.pdf in Firefox which works fine and fast, and then I decided to download it and view it alter with Evince. However, in Evince, the viewing pane never shows anything but "Loading..." in upper right corner. I can view any other PDF with Evince just fine. Only this specific PDF from ECFR.EU page shows this behaviour. The Evince GUI is not stuck. I can see bookmarks and I can click on them but the viewing pane is never filled with any content.

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: evince 3.30.1-1ubuntu1.2
ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12
Uname: Linux 4.18.0-10-generic x86_64
ApportVersion: 2.20.10-0ubuntu13.1
Architecture: amd64
CurrentDesktop: XFCE
Date: Sat Nov 17 11:53:57 2018
ExecutablePath: /usr/bin/evince
InstallationDate: Installed on 2011-11-13 (2560 days ago)
InstallationMedia: Xubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
SourcePackage: evince
UpgradeStatus: Upgraded to cosmic on 2018-10-20 (28 days ago)

Revision history for this message
Václav Haisman (vzeman79) wrote :
Revision history for this message
Václav Haisman (vzeman79) wrote :

Alright, it took many minutes but it eventually did load the PDF and now I can view it. So I guess this is more like performance issue that Firefox's PDF viewer can do better on this file than Evince.

tags: added: performance
affects: evince (Ubuntu) → poppler (Ubuntu)
Revision history for this message
Václav Haisman (vzeman79) wrote :

I have reported the bug to Poppler project: https://gitlab.freedesktop.org/poppler/poppler/issues/673

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thanks for reporting it upstream

Changed in poppler (Ubuntu):
importance: Undecided → High
status: New → Triaged
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