Polly fails to update realtime streams and takes long time to start until shelves folder is deleted

Bug #1006637 reported by mxyzptlk
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Polly
Incomplete
Undecided
Unassigned

Bug Description

With Polly 0.93.4, the Home stream, Mentions stream, and Home+Mentions fail to update after launching the application.

Steps to reproduce:

- Launch the application
- Home + Mentions (or Home, or Mentions) updates on launch
- Home + Mentions (or Home, or Mentions) fails to update any longer

If one of the problem streams is killed and opened again, that stream will update upon re-opening, but again will fail to update any longer. However, list and individual user streams all update fine.

Revision history for this message
Conscious User (conscioususer) wrote :

Are any error messages shown in the terminal?

Changed in polly:
status: New → Incomplete
Revision history for this message
mxyzptlk (mxyzptlk) wrote :

I'll check again, but no, I haven't seen any errors in the terminal (checked twice before).

Revision history for this message
Conscious User (conscioususer) wrote :

Can you tell me the contents of your config folder? (its path is printed on the terminal when Polly starts)

Revision history for this message
mxyzptlk (mxyzptlk) wrote :

In ~.config/polly:
- databases
-- 0
-- 1

- shelves
-- __db.0
-- __db.1

-users
-- 0
-- 1

- accounts
- streams

Polly is also taking a long time to start up -- about a minute or two. So far there's nothing odd in the terminal output. After about 10 minutes, Home+Mentions hasn't updated. I tried refreshing the stream, and nothing happened. Refreshing the stream also showed no output in the terminal whatsoever. The only terminal output is that my account connected successfully.

Revision history for this message
mxyzptlk (mxyzptlk) wrote :

For what it's worth, I ditched the config directory, started over, and Home+Mentions is updating properly.

It's also starting faster.

summary: - Polly fails to update Home and Mentions
+ Polly fails to update realtime streams until shelves folder is deleted
Revision history for this message
Conscious User (conscioususer) wrote :

You are not the first to report those symptoms, so I'm leaving the report open and changing the title until I discover the cause.

summary: - Polly fails to update realtime streams until shelves folder is deleted
+ Polly fails to update realtime streams and takes long time to start
+ until shelves folder is deleted
Revision history for this message
Tommaso R. Donnarumma (tawmas) wrote :

The same happened to me. I have two accounts, but just one stalled. I had the following in ~/.config/polly/shelves:

0
__db.1

After deleting the shelves and restarting Polly (which resolved the problem), I now have:

0
1

Assuming the numbers are assigned in order of account added, the account "1" is the one that was failing.

I don't know if it's relevant, but this happened on a laptop which frequently enters sleep mode while Polly is running.

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