Windows installer should warn users that have Gtk# 2.12.10 installed

Bug #1069467 reported by Jo Shields
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Pinta
Fix Released
Medium
Cameron White

Bug Description

For reasons unknown, Pinta on Windows does not offer to either save JPEG files, nor open them. This is rather awkward when using it to access files from a digital camera.

GTK# 2.12.10, Pinta 1.4, Windows 7 x64.

Revision history for this message
Cameron White (cameronwhite91) wrote :

GTK# 2.12.10 is known to have issues with jpeg files.

Can you try uninstalling that and installing 2.12.9 instead (there is a download link on the Pinta downloads page)? Hopefully that will fix your issues.

Revision history for this message
Jo Shields (directhex) wrote :

I... urgh, yes, that fixes it. GAH.

Revision history for this message
Cameron White (cameronwhite91) wrote :

I think we should probably make the Windows installer warn users that have Gtk# 2.12.10 installed, since that can cause some fairly serious bugs.

Changed in pinta:
importance: Undecided → Medium
milestone: none → 1.5
status: New → Triaged
summary: - Cannot save or open JPEG files on Windows
+ Windows installer should warn users that have Gtk# 2.12.10 installed
Revision history for this message
Cameron White (cameronwhite91) wrote :

There's now a new GTK# release - http://download.xamarin.com/Installer/gtk-sharp-2.12.20.msi

I've done a bit of testing and confirmed that it fixes the jpg issues from 2.12.10, and also fixes issues such as bug #880040.

Revision history for this message
Cameron White (cameronwhite91) wrote :

I'm marking this as Fix Committed, since there is now a new installer that automatically installs GTK# : https://github.com/PintaProject/Pinta/commit/b432986a6ee3d24eccb3084fde28cfe3dfe7b3bd

Changed in pinta:
assignee: nobody → Cameron White (cameronwhite91)
status: Triaged → Fix Committed
Changed in pinta:
status: Fix Committed → Fix Released
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