Crash trying to read HTML email

Bug #1629963 reported by Aldo Nogueira
44
This bug affects 9 people
Affects Status Importance Assigned to Milestone
Mail
Confirmed
High
Unassigned

Bug Description

Pantheon Mail crashed whenever I tried to read the email attached in this bug report.
It's an ad for Coursera.
This attachment was obtained with Gmail web.

Revision history for this message
Aldo Nogueira (aldo-nogueira) wrote :
Revision history for this message
Jordy Dickinson (jordy-d) wrote :

I marked that this also affected me, but I just wanted to add that it's on the exact same email that this crashes for me.

Changed in pantheon-mail:
importance: Undecided → High
status: New → Confirmed
Changed in pantheon-mail:
milestone: none → juno-beta1
Revision history for this message
ramtinq (ramtindidab) wrote :

Happens to me too, when viewing some of the mails received from Coursera.

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Harshit (harricot11) wrote :

Pantheon Mail also crashes every time while opening Uber mail receipts.

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Zisu Andrei (matzipan) wrote :

Hello Harshit,

Would you be able to attach a censored version of that Uber recepipt?

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Kevin Read (unverbraucht) wrote :

Hi all,

I have a similar crash on a Kickstarter mail. I also a have core dump that I'd be happy to send to a dev if it helps. The mail is attached.

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Ian Santopietro (isantop) wrote :

Happening here too (the email that crashes it is work-related, and thus not shareable). The error output I receive if I run it from the command line is:

(pantheon-mail:14733): Gdk-ERROR **: The program 'pantheon-mail' received an X Window System error.
This probably reflects a bug in the program.
The error was 'BadAlloc (insufficient resources for operation)'.
  (Details: serial 10594 error_code 11 request_code 53 (core protocol) minor_code 0)
  (Note to programmers: normally, X errors are reported asynchronously;
   that is, you will receive the error a while after causing it.
   To debug your program, run it with the GDK_SYNCHRONIZE environment
   variable to change this behavior. You can then get a meaningful
   backtrace from your debugger if you break on the gdk_x_error() function.)
Trace/breakpoint trap

Revision history for this message
Ian Santopietro (isantop) wrote :

This looks like the same problem as LP:1645790.

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