Cannot drag file or folder from pantheon-files

Bug #1636422 reported by shantanu saha
26
This bug affects 5 people
Affects Status Importance Assigned to Milestone
Files
Expired
Undecided
Unassigned

Bug Description

Drag file/folder does't work. But it is not happening all the time.

How to regenerate:
1. Use pantheon-files for some times with multiple tab opened.
2. You cannot drag file or folder after some times.

Note: Duration is random, I didn't find any pattern or flow to regenerate it surely after specific time period.

Workaround:
1. Restart the Files window.

ProblemType: Bug
DistroRelease: elementary 0.4
Package: pantheon-files 0.3.0.3.1-0~r2346+pkg56~ubuntu0.4.1 [origin: LP-PPA-elementary-os-stable]
ProcVersionSignature: Ubuntu 4.4.0-45.66-generic 4.4.21
Uname: Linux 4.4.0-45-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CrashDB: pantheon_files
CurrentDesktop: Pantheon
Date: Tue Oct 25 15:12:29 2016
EcryptfsInUse: Yes
ExecutablePath: /usr/bin/pantheon-files
GsettingsChanges:

InstallationDate: Installed on 2015-02-11 (622 days ago)
InstallationMedia: elementary OS 0.3 "Freya" - Daily amd64 (20141209)
SourcePackage: pantheon-files
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
shantanu saha (shantanucse18-gmail) wrote :
summary: - Cannot drag files from pantheon-files
+ Cannot drag file or folder from pantheon-files
Revision history for this message
Farhan Makarim (frnmz) wrote :

This also happen to me on occasion. As the post said, the only way to make the drag and drop work again is to restart the app.

Changed in pantheon-files:
status: New → Confirmed
Revision history for this message
Joaquin Nigro (jnigro) wrote :

This happen to me too. I doubled posted the problem, sorry!

https://bugs.launchpad.net/pantheon-files/+bug/1643004

But if you change the view mode you can drag and drop, even if you change back to previous view mode.

Revision history for this message
Zisu Andrei (matzipan) wrote :

Hello guys,

Can you help us narrow down the causes?

Can you find a common cause or a common set of operations that you undertake to cause this issue?

Revision history for this message
Joaquin Nigro (jnigro) wrote :

Hi Zisu,

I tried the last weekend, doing the common things I do, but all the time worked fine.

Like I said in my duplicated post, when you change the file view mode, drag and drop works again, even if you back to previous view mode. Maybe this help you some way. If I find anything new, I'll tell you.

Thank you!

Revision history for this message
Joaquin Nigro (jnigro) wrote :

It's been more than a month, and I never had anymore this issue. Maybe was fixed on some update of pantheon-files? I don't remember.

Revision history for this message
Jeremy Wootten (jeremywootten) wrote :

Put back to incomplete - will expire unless fresh reports received.

Changed in pantheon-files:
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for Files because there has been no activity for 60 days.]

Changed in pantheon-files:
status: Incomplete → Expired
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