[Dell System Inspiron 15 7000 Series 7537, Realtek ALC3223, Speaker, Internal] Underruns, dropouts or crackling sound

Bug #1327007 reported by Seamus McDonell
20
This bug affects 3 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Undecided
Unassigned
alsa-driver (openSUSE)
New
Undecided
Unassigned

Bug Description

The audio constantly clicks overtop of what is played. This began occurring after fixing a previous bug where audio would not play through speakers. All that was done fixing this bug was uninstall and reinstall pulseaudio and the alsa-base. Occasionally the clicks will be replaced by random noise.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: seamus 1990 F.... pulseaudio
 /dev/snd/pcmC1D0p: seamus 1990 F...m pulseaudio
 /dev/snd/controlC0: seamus 1990 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Jun 5 20:44:13 2014
InstallationDate: Installed on 2014-02-18 (107 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [Dell System Inspiron 15 7000 Series 7537, Realtek ALC3223, Speaker, Internal] Underruns, dropouts or crackling sound
UpgradeStatus: Upgraded to trusty on 2014-03-23 (74 days ago)
dmi.bios.date: 07/24/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 0XJGC1
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA01:bd07/24/2013:svnDellInc.:pnDellSystemInspiron157000Series7537:pvr:rvnDellInc.:rn0XJGC1:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System Inspiron 15 7000 Series 7537
dmi.sys.vendor: Dell Inc.
modified.conffile..etc.modprobe.d.alsa.base.conf: [modified]
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-06-05T20:22:50.418923

Revision history for this message
Seamus McDonell (seamus-mcdonell) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
Revision history for this message
Alessandro Zucca (alessandro-zucca01) wrote :

Confirmed also on my machine, lowering the PCM volume seems to be the only temporary fix to make it bearable.

Revision history for this message
Andrés Arriagada Hazard (andres-hazard) wrote :

Can somebody explain the solution to get audio on this laptop.
Thaanks!!

Revision history for this message
Francesco Pontillo (francescopontillo) wrote :

I can confirm this on my Del 7537, I can't seem to find a solution. Did anyone manage to do that?

Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in alsa-driver (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This issue has sat incomplete for more than 60 days now. I'm going to close it as invalid. Please feel free re-open if this is still an issue for you. Thank you.

Changed in alsa-driver (Ubuntu):
status: Incomplete → Invalid
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