CRM send mail attachment doesn't save/send file

[Julian Robbins]

In 6.0.1 and 6.0.2 trunk

What is Observed :- Using OpenERP webclient, you cannot select files to attach to a mail to be sent as part of an Opportunity.
What should happen :- Choose file, press Save & close which saves the file and closes the dialog box.

Steps To Reproduce :-

1) Go to Opportunities, then Communication & History on an Opportunity
2) Select 'Send New Mail',
3) Click Attachments
4) Click New button to bring up file chooser dialog
5) Browse to file, and select 'Save & Close'
6) 'Throbber' shows 'Loading', but this never completes, ie the file is never saved, nor the dialog box is closed.

So the file can't be attached to mail to send. This is the case with Firefox 3/4 on Linux and FF 3 on Windows

If you use the Save & New button, it does save the file, and then you can cancel the operation, but this is all far too messy.

[Julian Robbins (joolsr)]

Any word on when this might be fixed? It's quite an important issue, as it stops you attaching files to any opportunity.

[m.karrer (m-karrer)]

I am also very interessted how and when this would be fixed! Makes Mass Mailing and unsing the mail gateway in combination with opportunities nearly useless.

Another observation:
i can attach a file with the gtk client but only if i create a new attachment - i can not search any existing files - the list stays alway empty - even for the administrator?!? (i did empty the search filter and press search agaein but still no files in the list?!?)

[m.karrer (m-karrer)]

Tried to fix this today but with no luck ... i know that all of the missery is in:
openobject-addons/6.0/email_template/wizard/email_template_send_wizard.py

I guess the line:

result['attachment_ids']['domain'] = [('res_model','=',context['src_model']),('res_id','=',context['active_id'])]

is wrong or it is later on at the generation of the mail where the comment "#Create partly the mail and later update attachments" starts?

But i just cant figure it out :(

Any hint or help on this one?

[m.karrer (m-karrer)]

By the way: why is this bug marked as "low"? Id does make mass mailing useless -> is mass mailing just an unimportant feature for openerp?

[Vinay Rana (OpenERP) (vra-openerp)]

This bug is being closed as Won't Fix in the OpenERP Web Client project, as it is not going to be developed further after the 6.0 series. It will be replaced in 6.1 by a newer and better web frontend known as the OpenERP Web project[1], so further R&D efforts on the 6.0 project would be wasted.
Bugs affecting customers in production of course continue to be handled via the OpenERP Enterprise (OPW) maintenance service.
You can find more details about this in the Bug Management FAQ[2].