point of sale can't pay

Bug #734588 reported by Ana Juaristi Olalde
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Fix Released
OpenERP R&D Addons Team 3

Bug Description


1. Define a cash journal named "Shop1 cash"
2. Assign users to cash, assing journal to company shop1
3. Go to point of sale, "open cash" including the number of currencies of each type.
4. Push button open to set journal status "opened"
5. Go to point of sale, include sale order line with a product
6. Push button pay

The journal shown on wizard is correct "cash shop1", the company selling is correct "shop1", the journal status is open but i obtain a raise error telling that is necesary opening a journal to make payment, so I can't pay and go on with sales process from TPV

Thank you:


Related branches

Revision history for this message
Grzegorz Grzelak (OpenGLOBE.pl) (grzegorz-og.pl) wrote :

Maybe this is similar to my wrong behaviour:

I have cash journal (standard one created during installation). I have added to journal (on tab Point of Sale) following users: USER1 and USER2 and admin.

I see that all of these users can open a cashbox using "Point of Sale - Cash Register Management Cashbox - Open Cash Registers". But then only the user who opened the cashbox can make payment. Other users on "Make Payment" wizard have "Cash Register"list empty.

I have tried to open Cash register from Account Management menu and result is the same.

By the way in wizards Open Cash Registers and Close Cash Registers you should add information for which journals the cash registers will be openned. It looks like blind operation now.

Amit Parik (amit-parik)
Changed in openobject-addons:
status: New → Triaged
Revision history for this message
Muhammad Ilyas (muhammad-ilyas-pk) wrote :

Assign user to cash journal and than try...

Revision history for this message
Cristian Salamea (ovnicraft) wrote :

@Ana the cash register was opened with user in journal cash?


Revision history for this message
Mario Arias (the-clone-master) wrote :

We have same problem in two different installations.
Only the user that opens the Cash Register can complete payments on point of sales... even after adding the others users to the used journal...

Amit Parik (amit-parik)
Changed in openobject-addons:
assignee: nobody → OpenERP R&D Addons Team 3 (openerp-dev-addons3)
importance: Undecided → Low
status: Triaged → Confirmed
Changed in openobject-addons:
status: Confirmed → In Progress
Revision history for this message
Meera Trambadia (OpenERP) (mtr-openerp) wrote :


@Ana: You need to add one more step to your configuration.You have to assign company 'Shop1' to the user's company also. I hope this will solve your problem.

The problem mentioned in comment #1 and #4 has been fixed at the following revision:-

Its fixed in https://code.launchpad.net/~openerp-dev/openobject-addons/trunk-bug-734588-mtr branch.
Revision ID: mtr@mtr-20110527124835-86o4rh477sngppw9
Revision no: 4724


Changed in openobject-addons:
status: In Progress → Fix Committed
Changed in openobject-addons:
status: Fix Committed → Fix Released
milestone: none → 6.1
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