| 2009-10-05 14:17:53 |
Jan Verlaan |
bug |
|
|
added bug |
| 2009-10-05 14:35:46 |
Jan Verlaan |
description |
SITUATION IDENTIFIED IN:
Invoices
REPRODUCTION ENVIRONMENT:
revision-id: jvo@tinyerp.com-20091005070513-30xzzzhy6ffzl71a
date: 2009-10-05 12:35:13 +0530
build-date: 2009-10-05 16:00:43 +0200
revno: 2431
branch-nick: addons
PROBLEM DESCRIPTION:
The customer reference inputted on a sales order is not printed on a invoice. It is also not available in the invoice form. When the invoice is send to customer, customer can not find his own reference back when verifying our invoice.
In practice customer is calling back to ask for their own reference belonging to the invoice and payment of invoice is postponed.
SPECIFIC PARAMETER SETUP:
A sales order with "Invoice from the packing"
STEPS TO BE FOLLOWED:
1. Create a sales order and fill in the field "Customer Ref"
2. On the second tab "Other data" be sure to select "Invoice from the packing"
3. Send the goods to customer
4. Create the invoice (from the packing)
5. Check the invoice.
OBSERVED RESULT:
The field "Description" is filled with the packno. from the packing.
The printed invoice has at the place of "Partner Ref" the packno printed.
EXPECTED RESULT:
The field "Description" is filled with the "Customer. Ref" from the sales order.
ADDITIONAL COMMENTS:
1. We do have already the references to the packing and the sales order in the field "Origin" so it is useless in "Description field"
2. When invoicing is of type "Shipping and Manual invoice" the Customer Ref is filled at description field in invoice
3. Desription field is printed on invoice into the header field called "Partner Ref"
4. The packinglist has no reference to the sales invoice at all! |
SITUATION IDENTIFIED IN:
Invoices
REPRODUCTION ENVIRONMENT:
revision-id: jvo@tinyerp.com-20091005070513-30xzzzhy6ffzl71a
date: 2009-10-05 12:35:13 +0530
build-date: 2009-10-05 16:00:43 +0200
revno: 2431
branch-nick: addons
PROBLEM DESCRIPTION:
The customer reference inputted on a sales order is not printed on a invoice. It is also not available in the invoice form. When the invoice is send to customer, customer can not find his own reference back when verifying our invoice.
In practice customer is calling back to ask for their own reference belonging to the invoice and payment of invoice is postponed.
SPECIFIC PARAMETER SETUP:
A sales order with "Invoice from the packing"
STEPS TO BE FOLLOWED:
1. Create a sales order and fill in the field "Customer Ref"
2. On the second tab "Other data" be sure to select "Invoice from the packing"
3. Send the goods to customer
4. Create the invoice (from the packing)
5. Check the invoice.
OBSERVED RESULT:
The field "Description" is filled with the packno. from the packing.
The printed invoice has at the place of "Partner Ref" the packno printed.
EXPECTED RESULT:
The field "Description" is filled with the "Customer. Ref" from the sales order.
ADDITIONAL COMMENTS:
1. We do have already the references to the packing and the sales order in the field "Origin" so it is useless in "Description field"
2. When invoicing is of type "Shipping and Manual invoice" the Customer Ref is filled at description field in invoice
3. Desription field is printed on invoice into the header field called "Partner Ref"
4. The printed packinglist (which is send to the customer) has no reference to the sales order at all! |
|
| 2009-10-05 14:38:52 |
Jan Verlaan |
description |
SITUATION IDENTIFIED IN:
Invoices
REPRODUCTION ENVIRONMENT:
revision-id: jvo@tinyerp.com-20091005070513-30xzzzhy6ffzl71a
date: 2009-10-05 12:35:13 +0530
build-date: 2009-10-05 16:00:43 +0200
revno: 2431
branch-nick: addons
PROBLEM DESCRIPTION:
The customer reference inputted on a sales order is not printed on a invoice. It is also not available in the invoice form. When the invoice is send to customer, customer can not find his own reference back when verifying our invoice.
In practice customer is calling back to ask for their own reference belonging to the invoice and payment of invoice is postponed.
SPECIFIC PARAMETER SETUP:
A sales order with "Invoice from the packing"
STEPS TO BE FOLLOWED:
1. Create a sales order and fill in the field "Customer Ref"
2. On the second tab "Other data" be sure to select "Invoice from the packing"
3. Send the goods to customer
4. Create the invoice (from the packing)
5. Check the invoice.
OBSERVED RESULT:
The field "Description" is filled with the packno. from the packing.
The printed invoice has at the place of "Partner Ref" the packno printed.
EXPECTED RESULT:
The field "Description" is filled with the "Customer. Ref" from the sales order.
ADDITIONAL COMMENTS:
1. We do have already the references to the packing and the sales order in the field "Origin" so it is useless in "Description field"
2. When invoicing is of type "Shipping and Manual invoice" the Customer Ref is filled at description field in invoice
3. Desription field is printed on invoice into the header field called "Partner Ref"
4. The printed packinglist (which is send to the customer) has no reference to the sales order at all! |
SITUATION IDENTIFIED IN:
Invoices and packing list (printed version as wel the form)
REPRODUCTION ENVIRONMENT:
revision-id: jvo@tinyerp.com-20091005070513-30xzzzhy6ffzl71a
date: 2009-10-05 12:35:13 +0530
build-date: 2009-10-05 16:00:43 +0200
revno: 2431
branch-nick: addons
PROBLEM DESCRIPTION:
The customer reference inputted on a sales order is not printed on a invoice. It is also not available in the invoice form. When the invoice is send to customer, customer can not find his own reference back when verifying our invoice.
In practice customer is calling back to ask for their own reference belonging to the invoice and payment of invoice is postponed.
The packing list contains no information of the origin of sales order.
SPECIFIC PARAMETER SETUP:
A sales order with "Invoice from the packing"
STEPS TO BE FOLLOWED:
1. Create a sales order and fill in the field "Customer Ref"
2. On the second tab "Other data" be sure to select "Invoice from the packing"
3. Send the goods to customer
4. Create the invoice (from the packing)
5. Check the invoice.
OBSERVED RESULT:
The field "Description" is filled with the packno. from the packing.
The printed invoice has at the place of "Partner Ref" the packno printed.
The packinglist (send to customer) contains no reference to the sales order.
EXPECTED RESULT:
The field "Description" is filled with the "Customer. Ref" from the sales order.
The packinglist contains a reference to the sales order.
ADDITIONAL COMMENTS:
1. We do have already the references to the packing and the sales order in the field "Origin" so it is useless in "Description field"
2. When invoicing is of type "Shipping and Manual invoice" the Customer Ref is filled at description field in invoice
3. Desription field is printed on invoice into the header field called "Partner Ref"
4. The printed packinglist (which is send to the customer) has no reference to the sales order at all!
|
|
| 2009-10-05 14:40:30 |
Jan Verlaan |
summary |
Customer reference not printed on invoice |
Customer reference not printed on invoice and packing list |
|
| 2009-10-07 13:20:28 |
Vinay Rana (OpenERP) |
openobject-addons: status |
New |
Confirmed |
|
| 2009-10-08 09:05:01 |
Vinay Rana (OpenERP) |
openobject-addons: assignee |
|
vra (openerp) (vra-openerp) |
|
| 2009-10-08 09:09:17 |
Vinay Rana (OpenERP) |
attachment added |
|
bug-443132-customer_ref.diff http://launchpadlibrarian.net/33288130/bug-443132-customer_ref.diff |
|
| 2009-10-13 10:03:13 |
Jay Vora (Serpent Consulting Services) |
attachment added |
|
cust_ref.patch http://launchpadlibrarian.net/33583119/cust_ref.patch |
|
| 2009-10-13 10:03:42 |
Jay Vora (Serpent Consulting Services) |
openobject-addons: status |
Confirmed |
In Progress |
|
| 2009-11-19 07:06:09 |
Launchpad Janitor |
branch linked |
|
lp:openobject-addons/5.0 |
|
| 2009-11-19 07:07:36 |
Jay Vora (Serpent Consulting Services) |
openobject-addons: status |
In Progress |
Fix Released |
|
