Bug in incoming email to create automatic record
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Odoo Addons (MOVED TO GITHUB) |
New
|
Undecided
|
OpenERP Publisher's Warranty Team |
Bug Description
Steps:
1) Steps to reproduce the issue you have observed.
1.1) Create new BD with data demo.
1.2) Install module CRM.
1.3) Assign permissions Technical Features to user Administrator.
1.4) Configurate Incoming Mail Servers:
1.5) Click button : Test and Confirm.
1.6) Configurate Scheduled Actions -> Fetchmail Service:
1.7) Enable POP in mail: <email address hidden>.
1.8) Send email: "Test1" from <email address hidden> to <email address hidden>.
1.9) The new email was created as lead: Lead 1. This is correct. **The result observed is The result expected"**
1.10) Reply email "Test 1" to <email address hidden> from <email address hidden>
1.11) The email response was added as a message to the lead(Lead 1). This is correct. **The result observed is The result expected**
1.12) Send New Mail: "Test 2" from <email address hidden> to <email address hidden>.
2) The result you observed:
-The New Mail "Test 2" was created as Lead.
3) The result you expected:
-Do not create any Lead.
-The Mail "Test 2" is a "send mail" of <email address hidden>, this mail has no relationship with any Lead, therefore should not create a new lead.
4) The platform you are using:
Browser: Mozilla Firefox for Ubuntu Canonical - 1.0 (23.0)
OS: Ubuntu 13.04
5) The OpenERP version you are using, if possible including the specific revision:
server: 5194
addons: 9752
web:4108
openerp version: 7.0
PD. The pop protocol works as smtp protocol.
The imap protocol makes step 1.11) incorrectly, therefore the item 4 and 5 work fine.
VIDEO: http://
tags: | added: maintenance |
Changed in openobject-addons: | |
assignee: | nobody → OpenERP Publisher's Warranty Team (openerp-opw) |