Unable to play wmv video (WinXP)

Bug #880690 reported by Samuel Findlay
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
OpenLP
Expired
Undecided
Unassigned

Bug Description

-- Reported by bruceandis
see http://openlp.org/en/forums/general-support/troubleshooting/cant-load-video

Env: Windows XP, OpenLP 1.9.7

I have tried to load video in .wmv format, but receive a message to reduce the file size below 50 MB. These files are 15 to 17 MB.

Here are my steps that produce the error message:
1. I click on "Media" in Media Manager.
2. I click on the "Load New Media" button.
3. In the "Select Media" window, I double-click on the file I wish to add.
4. I click on the file that now appears in the Media pane, giving it focus.
5. I click on the "plus" icon to "Add the selected media to the service".
6. I get the error message, "The file you are trying to load is too big. Please reduce it to less than 50MB." The title for the error message window is "File Too Big".
I get the same message if I try to drag and drop the file into the Service Manager pane.

-- Analysis (sfindlay)
I'm not sure what's causing this (phonon issue?)
However, the error msg generated by function generateSlideData is certainly erroneous (see openlp.plugins.media.lib.mediaitem)
If I'm not mistaken the 'File Too Big' ('reduce it to less than 50MiB') error is in fact generated within an if block which requires the filesize to be _less than_ 50MiB. On my reading of the code, a file larger than 50MiB could not generate this message at all.

Revision history for this message
Frank (frankopmeer) wrote :

I can't recreate this message with the latest nightly build (1794) for windows.
can you confirm this?

note: you can download the latest nightly here:
http://openlp.org/files/latest.exe
(at this moment it is build 1794)

Revision history for this message
Samuel Findlay (sfindlay) wrote :

Frank, I didn't actually attempt to reproduce the error on 1.9.7. But I'll look into it when I get a chance.

Tim Bentley (trb143)
Changed in openlp:
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for OpenLP because there has been no activity for 60 days.]

Changed in openlp:
status: Incomplete → Expired
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