OLP crashes after failed powerpoint viewer import

Bug #1454301 reported by Roger Leitch
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
OpenLP
Expired
Undecided
Unassigned

Bug Description

Recipe:
Start OLP
Import a powerpoint
It shows a red X by the name as it has not imported properly

Select it, delete it

Now have an empty presentations list.
Click the load symbol and OpenLP Crashes.

This happens consistently.

running version 214 on windows 8.2 64bit

Revision history for this message
Roger Leitch (roger-h-deactivatedaccount) wrote :
Revision history for this message
Tomas Groth (tomasgroth) wrote :

What version of powerpoint are you using? And please attach a debug log.

Revision history for this message
Roger Leitch (roger-h-deactivatedaccount) wrote :

It had PowerPoint viewer only, I started with the latest version then tried with 2007.

I also had libreoffice installed.

I did look but could not see the debug log.

I suspect the offending PowerPoint had a largish bitmap image in it.

I then spent some time trying to find a combination that works.
When I removed PowerPoint viewer and just used office libre it seemed ok - I also installed the PowerPoint bugfix version of OLP as discussed in the forums.

However since then, our team who use it every week have indicated they want proper PowerPoint, so have just installed Office 360. (Using the Months free trial, while we sort out church wide licence).
So I now need to get OLP working reliably with the latest PowerPoint.

I will discuss the PowerPoint challenges in the Forums.

Revision history for this message
Tomas Groth (tomasgroth) wrote :
Tomas Groth (tomasgroth)
summary: - OLP crashes after failed powerpoint import
+ OLP crashes after failed powerpoint viewer import
Revision history for this message
Tomas Groth (tomasgroth) wrote :

We never got a debug log, so marking this as incomplete.

Changed in openlp:
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for OpenLP because there has been no activity for 60 days.]

Changed in openlp:
status: Incomplete → Expired
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