OpenFreeway

Can't delete an order (Event/Service/Product) and issue refund

Bug #398736 reported by stanyboy
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
OpenFreeway
Fix Committed
Undecided
Unassigned

Bug Description

I can't seem to delete and even or service booking or a product order and issue a refund through the payment gateway the user choose.

Revision history for this message
Rameshranagn (ramesh-rangan) wrote :

Hi,

Sorry, can you please add some more details about this bug?

With Thanks,
Ramesh.P

Revision history for this message
stanyboy (davestan) wrote :

A user has ordered an event but no longer wishes to purchase it. I can withdraw from the event but can't issue a refund? This should happen on an ecommerce platform?

Revision history for this message
Rameshranagn (ramesh-rangan) wrote :

Hi,

We can refund the amount to customers through ‘Admin > Customers > Orders’.

We have attached an image here for your reference.

Hope this helps you.

Cheers,
Ramesh.P

Changed in openfreeway:
status: New → Fix Committed
Revision history for this message
stanyboy (davestan) wrote :

I have tried this but it does not trigger a refund through the payment gateway?

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