Asterisk Click2dial CRM - dialing bug with ubuntu precise

Bug #1084478 reported by Gianluca Gori @ LS on 2012-11-29
This bug affects 1 person
Affects Status Importance Assigned to Milestone
OpenERP-Asterisk connector

Bug Description


We've installed the connector (both modules) and configured as per instructions.
We also added the "resource" field in the res.users.
When trying to call a partner we get this error:

Error :

Problem in the request from OpenERP to Asterisk. Here is the detail of the error: 'Server banner was incorrect.'

It looks like to be a problem with py-asterisk with ubuntu 12, however even applying the patch 0.1a3+r160-4.1 the problem is still present.

Is this a bug ? any solution to the problem?


Alexis de Lattre (alexis-via) wrote :

I think that your problem comes from the fact that you used python-asterisk as packages in Ubuntu 12.04 or 12.10.

As explained in the documentation of the OpenERP-Asterisk connector (cf, you should install py-asterisk from the mercurial of the project, in order to get a patch that I contributed very recently (no official release has been made since then) :

So remove the python-asterisk package and do :

% hg clone
% cd py-asterisk
% sudo python ./ install

Changed in openerp-asterisk-connector:
status: New → Incomplete

We ran into this as well on upgrading.

We had to apply this patch to see the error. After that, the solution was pretty easy.

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