Online Accounts Icon Not Available in System "Personal" Settings

Bug #1038884 reported by Prakashita on 2012-08-20
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Online Accounts Documentation
Undecided
Ken VanDine

Bug Description

Online Accounts Icon not found in "Personal Settings" of System Settings in Ubuntu- 12.04.1 LTS -desktop-amd 64 bit ISO.

Alberto Mardegan (mardy) wrote :

Hi Prakashita, thansk for your bug report. I need to ask you a couple of questions in order to help you:
How did you install Online Accounts?
Do you have the "gnome-control-center-signon" package installed?

Changed in online-accounts-documentation:
status: New → Incomplete
Prakashita (prakas-88) wrote :

I used - Download links for Ubuntu Online Accounts from Link to the installation instructions in Testcases for Ubuntu Online Accounts in Webapps Precise Testing.
I am not sure about the "gnome-control-center-signon".

Alberto Mardegan (mardy) wrote :

Thanks. You can check whether you have the "gnome-control-center-signon" package installed by running this command on a terminal:

dpkg -l gnome-control-center-signon

Prakashita (prakas-88) wrote :

I tried the Command it says -- No packages found matching gnome-control-center-signon.
I think I need some help in this. I thought Download links for Ubuntu Online Accounts would be enough.;-(

Alberto Mardegan (mardy) wrote :

(Adding Ken as assignee, as I belive that this bug is in the unity-webapps-preview meta package)

Ken, shouldn't the webapps preview meta package also install UOA?

Changed in online-accounts-documentation:
assignee: nobody → Ken VanDine (ken-vandine)
Ken VanDine (ken-vandine) wrote :

It does, most of what the meta package includes are Recommends. If someone has set apt to not install recommends they wouldn't get it.

Alberto Mardegan (mardy) wrote :

Hi Prakashita, it looks the Ubuntu Online Accounts packages are not installed in your system.
Please try to install the "unity-scope-gdocs" package -- this should also install all the other needed packages.

HI Alberto,

Sure than I will try to install them all and see...

Thanks,
Prakashita

On Wed, Aug 29, 2012 at 11:53 PM, Alberto Mardegan <
<email address hidden>> wrote:

> Hi Prakashita, it looks the Ubuntu Online Accounts packages are not
> installed in your system.
> Please try to install the "unity-scope-gdocs" package -- this should also
> install all the other needed packages.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1038884
>
> Title:
> Online Accounts Icon Not Available in System "Personal" Settings
>
> Status in Online Accounts Documentation:
> Incomplete
>
> Bug description:
> Online Accounts Icon not found in "Personal Settings" of System
> Settings in Ubuntu- 12.04.1 LTS -desktop-amd 64 bit ISO.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/online-accounts-documentation/+bug/1038884/+subscriptions
>

Prakashita (prakas-88) wrote :

Hi Alberto,

I tried to install "unity-scope-gdocs" package
But the update manager is not working : It gets stuck and not able to proceed further :
Nothing shows up in the Ubuntu software center.
I also get this error while launching the update manager :

Could not initialize the package information

An unresolvable problem occurred while initializing the package information.

Please report this bug against the 'update-manager' package and include the following error message:

'E:Type 'ain' is not known on line 3 in source list /etc/apt/sources.list.d/ubuntu-x-swat-q-lts-backport-precise.list'

Can I know what it should be done? to solve this problem...

Alberto Mardegan (mardy) wrote :

Hi Prakashita! As the error message told you, this seems to be a bug in the "update-manager" program. Please file a bug on that package (you can do that here in launchpad or from a terminal by typing "reportbug update-manager"), and include the error message which you pasted here.

Prakashita (prakas-88) wrote :

Hi Alberto, I would like to ask you couple of questions, the bug should be submitted as a new bug report right?
but I don't understand that under which package ?
and i am not able to submit through terminal as i am not able to install the reportbug in my terminal.
And while submitting a new bug, there is a pot up saying the 'The report can be private. You can disclose it later '
I don't want to make mistake in submitting bugs. That is why I wanted to clear this

Alberto Mardegan (mardy) wrote :

Hi Prakashita! Yes, it should be submitted as a new bug, the package to choose is "update-manager".
Since you won't be submitting any private and personal information, the bug report can be public -- so that more people can see it and hopefully help you.

Prakashita (prakas-88) wrote :

Hi Alberto,

Thanks alot for the help, I have submitted the bug report under update
manager package
And here is the link of my bug report.
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1053713
Please take a look and let me know if anything has to be modified/missed.

Thanks
Prakashita

On Wed, Sep 19, 2012 at 4:42 AM, Alberto Mardegan <
<email address hidden>> wrote:

> Hi Prakashita! Yes, it should be submitted as a new bug, the package to
> choose is "update-manager".
> Since you won't be submitting any private and personal information, the
> bug report can be public -- so that more people can see it and hopefully
> help you.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1038884
>
> Title:
> Online Accounts Icon Not Available in System "Personal" Settings
>
> Status in Online Accounts Documentation:
> Incomplete
>
> Bug description:
> Online Accounts Icon not found in "Personal Settings" of System
> Settings in Ubuntu- 12.04.1 LTS -desktop-amd 64 bit ISO.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/online-accounts-documentation/+bug/1038884/+subscriptions
>

David King (amigadave) on 2012-10-03
visibility: private → public
Changed in online-accounts-documentation:
status: Incomplete → Invalid
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu Package testing tracker.

A list of all reports related to this bug can be found here:
http://packages.qa.ubuntu.com/qatracker/reports/bugs/1038884

tags: added: package-qa-testing
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