The Answers lens doesn't seem to start

Bug #1084082 reported by David Callé on 2012-11-28
This bug affects 1 person
Affects Status Importance Assigned to Milestone
One Hundred Scopes

Bug Description

The Answers lens doesn't seem to start? Please try to run it manually to help debugging:

1) Make sure you are running Ubuntu Quantal or Raring and have logged out of your session at least once after installing the lens.

2) Open a terminal and run
$ /usr/lib/unity-lens-answers/unity-lens-answers
If it results in "Failed to own name net.launchpad.lens.answers. Bailing out.", run
$ killall unity-lens-answers
and try again.

3) Once it's started (the terminal should display a blinking carret), open the Dash, and type or paste:
What is the square root of minus 1?

4) Close the Dash and check the terminal to see if any of these three lines is present:
"Search changed to "What is the square root of minus 1?""


"{'answers': [{the answer to your question...}]}"

A functionnal lens would have them all.

If you have only the first two lines, it can mean that:
A) you have a connexion issue (check your connexion)
B) the remote API is experiencing issues (try to open in your web browser, does it load?)

If you have any other sort of output, please paste it in a comment below.

Thank you for your help!

David Callé (davidc3) on 2012-11-28
description: updated
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