nvidia-driver-550 could not be installed on [10de:25b0] and [10de:25b2]

Bug #2073109 reported by Bin Li
8
This bug affects 1 person
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OEM Priority Project
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nvidia-graphics-drivers-550 (Ubuntu)
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Bug Description

With two nvidia drivers in oem image, we found the platforms with the below ids could not install nvidia-driver-535 or nvidia-driver-550 successfully.

NVIDIA_DEV.25B0 = "NVIDIA RTX A1000"
NVIDIA_DEV.25B2 = "NVIDIA RTX A400"

These two ids are only in Pmaliases of 550.

pci:v000010DEd000025B2sv000017AAsd00001879bc03sc*i*

pci:v000010DEd000025B0sv000017AAsd00001878bc03sc*i*

NV: 550.90.07-0ubuntu0.22.04.1 and 535.183.01-0ubuntu0.22.04.1

Bin Li (binli)
tags: added: oem-priority originate-from-2072959 sutton
tags: added: originate-from-2072967
Bin Li (binli)
description: updated
Bin Li (binli)
description: updated
Revision history for this message
Bin Li (binli) wrote :

From the 550.76, these two ids are supported.

https://download.nvidia.com/XFree86/Linux-x86_64/550.76/README/supportedchips.html

https://download.nvidia.com/XFree86/Linux-x86_64/550.90.07/README/supportedchips.html

NVIDIA RTX A1000 25B0 1028 1878 K
NVIDIA RTX A1000 25B0 103C 1878 K
NVIDIA RTX A1000 25B0 10DE 1878 K
NVIDIA RTX A1000 25B0 17AA 1878 K
NVIDIA RTX A400 25B2 1028 1879 K
NVIDIA RTX A400 25B2 103C 1879 K
NVIDIA RTX A400 25B2 10DE 1879 K
NVIDIA RTX A400 25B2 17AA 1879 K

description: updated
Bin Li (binli)
description: updated
description: updated
Revision history for this message
Eduard de Vidal Flores (eduarddv) wrote :

This bug is related to bug 2061830 (https://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-drivers-550/+bug/2061830), where it was decided that we should be "limiting the driver to be loaded only on the new hw supported by this driver. This will be temporary until we are ready to migrate 535 to 550."

We are currently considering reverting that change now.

Revision history for this message
Kent Lin (kent-jclin) wrote :

@Eduard,

Understand the approach that only new hw should be supported by 550.
A400 and A1000 ID is not listed in 535 release note, but it is listed in 550 release.

535: https://us.download.nvidia.com/XFree86/Linux-x86_64/535.183.01/README/supportedchips.html
550: https://download.nvidia.com/XFree86/Linux-x86_64/550.90.07/README/supportedchips.html

So the question will be how the new hw is being identified. Did you include all the IDs in the 550 but not in the 535 for the 550 driver release every time?

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