OEM Priority Project

kernel hang when connecting monitor

Bug #1985901 reported by Bin Li on 2022-08-12

This bug affects 1 person

	Status	Importance	Assigned to
OEM Priority Project	New	Undecided	Unassigned
linux (Ubuntu)	Incomplete	Undecided	Unassigned
Focal	Invalid	Undecided	Unassigned
Jammy	Triaged	Medium	Unassigned
linux-oem-5.14 (Ubuntu)	Invalid	Undecided	Unassigned
Focal	Won't Fix	Undecided	Unassigned
Jammy	Invalid	Undecided	Unassigned

Bug Description

When I connected the ThinkVision 24i monitor on ThinkPad L14, we found below issue.

Message from syslogd@u-ThinkPad-L14-Gen-3 at Aug 12 17:12:20 ...
kernel:[ 77.803763] watchdog: BUG: soft lockup - CPU#0 stuck for 50s! [Xorg:1829]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: watchdog: BUG: soft lockup - CPU#0 stuck for 50s! [Xorg:1829]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: Modules linked in: rfcomm ccm cmac algif_hash algif_skcipher af_alg bnep nls_iso8859_1 intel_rapl_msr intel_rapl_common edac_mce_amd kvm_amd kvm snd_ctl_led crct10dif_pclmul ghash_clmulni_intel snd_hda_codec_realtek aesni_intel mt7921e snd_hda_codec_generic btusb btrtl crypto_simd uvcvideo mt76_connac_lib cryptd btbcm mt76 rapl videobuf2_vmalloc btintel videobuf2_memops snd_hda_codec_hdmi bluetooth videobuf2_v4l2 snd_hda_intel mac80211 snd_intel_dspcfg videobuf2_common snd_intel_sdw_acpi snd_hda_codec input_leds videodev snd_seq_midi snd_seq_midi_event snd_hda_core thinkpad_acpi ecdh_generic serio_raw mc ecc snd_pci_acp6x snd_hwdep efi_pstore snd_rawmidi nvram platform_profile snd_pcm snd_seq cfg80211 think_lmi wmi_bmof firmware_attributes_class ledtrig_audio ccp snd_rn_pci_acp3x libarc4 snd_pci_acp3x snd_seq_device snd_timer ucsi_acpi typec_ucsi typec snd soundcore amd_pmc mac_hid sch_fq_codel ipmi_devintf ipmi_msghandler msr parport_pc ppdev lp parport ip_tables x_tables
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: autofs4 btrfs blake2b_generic zstd_compress raid10 raid456 async_raid6_recov async_memcpy async_pq async_xor async_tx xor raid6_pq libcrc32c raid1 raid0 multipath linear amdgpu iommu_v2 gpu_sched i2c_algo_bit drm_ttm_helper ttm drm_kms_helper syscopyarea sysfillrect sysimgblt fb_sys_fops cec rc_core crc32_pclmul psmouse drm sdhci_pci nvme cqhci xhci_pci i2c_piix4 r8169 xhci_pci_renesas sdhci nvme_core realtek wmi video
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: CPU: 0 PID: 1829 Comm: Xorg Tainted: G L 5.14.0-1048-oem #55-Ubuntu
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: Hardware name: LENOVO 4810PZ0100/4810PZ0100, BIOS R1YET32W (1.09 ) 05/13/2022
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: RIP: 0010:amdgpu_device_rreg.part.0+0x40/0xe0 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: Code: 54 41 89 f4 53 48 89 fb 4c 3b af b0 08 00 00 73 1b 83 e2 02 75 09 f6 87 80 64 01 00 10 75 6f 4c 03 ab b8 08 00 00 45 8b 6d 00 <eb> 12 4c 89 ee 48 8b 87 f8 08 00 00 e8 9f bc db f9 41 89 c5 66 90
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: RSP: 0018:ffffbea7c2d6b3e8 EFLAGS: 00000282
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: RAX: ffffffffc07b6150 RBX: ffff9ab39d000000 RCX: 0000000000000000
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: RDX: 0000000000000000 RSI: 0000000000006741 RDI: ffff9ab39d000000
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: RBP: ffffbea7c2d6b408 R08: ffff9ab39d000000 R09: 0000000000001140
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: R10: 0000000000000000 R11: ffff9ab389c9c400 R12: 0000000000006741
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: R13: 00000000ffffffff R14: 0000000000000008 R15: ffff9ab389c9d400
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: FS: 00007f9d97924a40(0000) GS:ffff9ab466e00000(0000) knlGS:0000000000000000
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: CR2: 00007fec71845110 CR3: 000000010c878000 CR4: 0000000000750ef0
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: PKRU: 55555554
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: Call Trace:
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: <TASK>
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: amdgpu_device_rreg+0x17/0x20 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: amdgpu_cgs_read_register+0x14/0x20 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: dm_read_reg_func+0x3e/0xa0 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: amdgpu_dm_dmub_reg_read+0x23/0x30 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: dmub_dcn20_get_inbox1_rptr+0x20/0x30 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: dmub_srv_wait_for_idle.part.0+0x26/0x60 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: dmub_srv_wait_for_idle+0x17/0x20 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: dc_dmub_srv_wait_idle+0x1b/0x40 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: transmitter_control_v1_6+0x1af/0x1c0 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: bios_parser_transmitter_control+0x1a/0x30 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: dcn10_link_encoder_enable_dp_output+0x9e/0xd0 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: dcn21_link_encoder_enable_dp_output+0x19d/0x450 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: dp_enable_link_phy+0x2d7/0x300 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: perform_link_training_with_retries+0x114/0x290 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: enable_link_dp+0x142/0x1f0 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: core_link_enable_stream+0x73a/0x920 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: dce110_apply_ctx_to_hw+0x5fd/0x640 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: ? kmalloc_large_node+0x8c/0xb0
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: ? dcn10_wait_for_mpcc_disconnect+0x11d/0x140 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: dc_commit_state_no_check+0x279/0xa00 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: dc_commit_state+0x96/0xb0 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: amdgpu_dm_atomic_commit_tail+0x57f/0x1730 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: ? dcn21_validate_bandwidth_fp+0xf9/0x2a0 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: ? dcn21_validate_bandwidth_fp+0xf9/0x2a0 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: ? hubbub2_get_dcc_compression_cap+0x9f/0x290 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: ? dcn20_get_dcc_compression_cap+0x23/0x30 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: ? fill_plane_buffer_attributes+0x24a/0x490 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: ? dm_plane_helper_prepare_fb+0x1b4/0x270 [amdgpu]
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: ? __cond_resched+0x19/0x30
8月 12 17:12:20 u-ThinkPad-L14-Gen-3 kernel: ? __wait_for_common+0x3d/0x160
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.24
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: u 1723 F.... pulseaudio
/dev/snd/controlC0: u 1723 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-sutton-focal-amd64-20220706-82+sutton-focal-amd64+X02
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2022-07-06 (36 days ago)
InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20220706-16:12
MachineType: LENOVO 4810PZ0100
Package: linux-oem-5.14
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-46-generic root=UUID=53a9e89f-cb1a-4ad6-9328-2e82e7e4f808 ro noprompt quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.15.0-46.49~20.04.1-generic 5.15.39
RelatedPackageVersions:
linux-restricted-modules-5.15.0-46-generic N/A
linux-backports-modules-5.15.0-46-generic N/A
linux-firmware 1.187.32
Tags: focal
Uname: Linux 5.15.0-46-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/13/2022
dmi.bios.release: 1.9
dmi.bios.vendor: LENOVO
dmi.bios.version: R1YET32W (1.09 )
dmi.board.asset.tag: Not Available
dmi.board.name: 4810PZ0100
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.9
dmi.modalias: dmi:bvnLENOVO:bvrR1YET32W(1.09):bd05/13/2022:br1.9:efr1.9:svnLENOVO:pn4810PZ0100:pvrThinkPadL14Gen3:rvnLENOVO:rn4810PZ0100:rvrNotDefined:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_4810_BU_Think_FM_ThinkPadL14Gen3:
dmi.product.family: ThinkPad L14 Gen 3
dmi.product.name: 4810PZ0100
dmi.product.sku: LENOVO_MT_4810_BU_Think_FM_ThinkPad L14 Gen 3
dmi.product.version: ThinkPad L14 Gen 3
dmi.sys.vendor: LENOVO

See original description

Tags:

Revision history for this message

Bin Li (binli) wrote on 2022-08-12:

kernel.log Edit (623.2 KiB, text/html)

Revision history for this message

Bin Li (binli) wrote on 2022-08-12:

5.15.kernel.log Edit (587.9 KiB, text/html)

5.15.0-46 has the same issue.

tags:

added: oem-priority originate-from-1978760 sutton

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2022-08-12: Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1985901

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status:	New → Incomplete

Bin Li (binli) on 2022-08-12

affects:	linux-oem (Ubuntu) → linux-oem-5.14 (Ubuntu)
description:	updated

Revision history for this message

Bin Li (binli) wrote on 2022-08-12: AlsaInfo.txt

AlsaInfo.txt Edit (37.0 KiB, text/plain)

apport information

tags:	added: apport-collected focal
description:	updated

Revision history for this message

Bin Li (binli) wrote on 2022-08-12: CRDA.txt

CRDA.txt Edit (328 bytes, text/plain)

apport information

Revision history for this message

Bin Li (binli) wrote on 2022-08-12: CurrentDmesg.txt

CurrentDmesg.txt Edit (83.5 KiB, text/plain)

apport information

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Bin Li (binli) wrote on 2022-08-12: IwConfig.txt

IwConfig.txt Edit (511 bytes, text/plain)

apport information

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Bin Li (binli) wrote on 2022-08-12: Lspci.txt

Lspci.txt Edit (16.2 KiB, text/plain)

apport information

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Bin Li (binli) wrote on 2022-08-12: Lspci-vt.txt

Lspci-vt.txt Edit (2.0 KiB, text/plain)

apport information

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Bin Li (binli) wrote on 2022-08-12: Lsusb.txt

#10

Lsusb.txt Edit (424 bytes, text/plain)

apport information

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Bin Li (binli) wrote on 2022-08-12: Lsusb-t.txt

#11

Lsusb-t.txt Edit (654 bytes, text/plain)

apport information

Revision history for this message

Bin Li (binli) wrote on 2022-08-12: Lsusb-v.txt

#12

Lsusb-v.txt Edit (51.0 KiB, text/plain)

apport information

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Bin Li (binli) wrote on 2022-08-12: ProcCpuinfo.txt

#13

ProcCpuinfo.txt Edit (18.4 KiB, text/plain)

apport information

Revision history for this message

Bin Li (binli) wrote on 2022-08-12: ProcCpuinfoMinimal.txt

#14

ProcCpuinfoMinimal.txt Edit (1.5 KiB, text/plain)

apport information

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Bin Li (binli) wrote on 2022-08-12: ProcEnviron.txt

#15

ProcEnviron.txt Edit (325 bytes, text/plain)

apport information

Revision history for this message

Bin Li (binli) wrote on 2022-08-12: ProcInterrupts.txt

#16

ProcInterrupts.txt Edit (12.9 KiB, text/plain)

apport information

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Bin Li (binli) wrote on 2022-08-12: ProcModules.txt

#17

ProcModules.txt Edit (7.5 KiB, text/plain)

apport information

Revision history for this message

Bin Li (binli) wrote on 2022-08-12: PulseList.txt

#18

PulseList.txt Edit (23.8 KiB, text/plain)

apport information

Revision history for this message

Bin Li (binli) wrote on 2022-08-12: RfKill.txt

#19

RfKill.txt Edit (250 bytes, text/plain)

apport information

Revision history for this message

Bin Li (binli) wrote on 2022-08-12: UdevDb.txt

#20

UdevDb.txt Edit (209.8 KiB, text/plain)

apport information

Revision history for this message

Bin Li (binli) wrote on 2022-08-12: WifiSyslog.txt

#21

WifiSyslog.txt Edit (134.8 KiB, text/plain)

apport information

Revision history for this message

Bin Li (binli) wrote on 2022-08-12: acpidump.txt

#22

acpidump.txt Edit (969.3 KiB, text/plain)

apport information

Timo Aaltonen (tjaalton) on 2022-08-18

Changed in linux (Ubuntu Focal):
status:	New → Invalid
Changed in linux-oem-5.14 (Ubuntu Jammy):
status:	New → Invalid
Changed in linux-oem-5.14 (Ubuntu):
status:	New → Invalid
Changed in linux-oem-5.14 (Ubuntu Focal):
status:	New → Fix Committed

Revision history for this message

Mario Limonciello (superm1) wrote on 2022-08-23:

#23

Wasn't that commit reverted because it caused other regressions?

IE c4849f88164b13dd141885e28210f599741b304b

I would suggest to check that latest linux-firmware for this platform still has the issue instead.

Stefan Bader (smb) on 2022-08-24

Changed in linux (Ubuntu Jammy):
status:	New → In Progress
importance:	Undecided → Medium

Stefan Bader (smb) on 2022-08-25

Changed in linux (Ubuntu Jammy):
status:	In Progress → Fix Committed

Revision history for this message

Stefan Bader (smb) wrote on 2022-08-25:

#24

Dropping from Jammy for now. Thanks Mario.

Changed in linux (Ubuntu Jammy):
status:	Fix Committed → Triaged

Timo Aaltonen (tjaalton) on 2022-09-01

Changed in linux-oem-5.14 (Ubuntu Focal):
status:	Fix Committed → Triaged

Timo Aaltonen (tjaalton) on 2023-02-14

Changed in linux-oem-5.14 (Ubuntu Focal):
status:	Triaged → Won't Fix

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