System power cutoff unexpectedly when running unigine-heaven benchmark
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
OEM Priority Project |
Fix Released
|
Critical
|
Kai-Chuan Hsieh | ||
nvidia-graphics-drivers-440 (Ubuntu) |
Fix Released
|
Undecided
|
Unassigned |
Bug Description
On Dell Inspiron 5300 machine with nvidia graphic card embedded.
The system will shutdown when running unigine-heaven benchmark. It takes less than 10min to reproduce the issue.
Reproduce rate: 100/100
Reproduce step:
1. select nvidia card to render(performance mode)
2. download phoronix-test-suite from https:/
3. ./phoronix-
4. interactive console pop-up:
a. select 1920 x 1080 resolution
b. select Fullscreen
c. it is okay to disallow or allow store test result
d. start running unigine-heaven benchmark
5. The benchmark runs for less than 10min
6. The system power cutoff without any further information
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DistributionCha
# This is the distribution channel descriptor for the OEM CDs
# For more information see http://
canonical-
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-12-13 (230 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10
NonfreeKernelMo
Package: nvidia-driver-440 440.36-
PackageArchitec
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSign
Tags: bionic
Uname: Linux 5.0.0-1032-oem-osp1 x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
Changed in oem-priority: | |
importance: | Undecided → Critical |
assignee: | nobody → Kai-Chuan Hsieh (kchsieh) |
tags: | added: originate-from-1875552 somerville |
apport information