Ubuntu Dock shows only one storage icon for multiple USB drivers with the same size

[Bin Li]

Summary: Not all the USB drivers were shown on task bar

Steps to reproduce:
Connect multiple(more than 2) usb keys to usb ports

Expected result:
USB keys will be shown on the task bar on the left side of screen.

Actual result:
Only 2 USB key icons were shown in the task bar, but we can see all the usb keys in folders view, at attached screenshot.

Ubuntu Version: 20.04.1
gnome-shell: 3.36.3-1ubuntu1~20.04.2
gnome-shell-extension-ubuntu-dock: 68ubuntu1~20.04.1
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistributionChannelDescriptor:
 # This is the distribution channel descriptor for the OEM CDs
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-sutton-focal-amd64-20200609-41+sutton-newell-focal-amd64+iso
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-06-10 (49 days ago)
InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200609-13:40
Package: gnome-shell-extension-ubuntu-dock 68ubuntu1~20.04.1 [modified: usr/share/glib-2.0/schemas/10_ubuntu-dock.gschema.override <email address hidden>/locations.js]
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 5.6.0-1020.20-oem 5.6.19
Tags: focal third-party-packages
Uname: Linux 5.6.0-1020-oem x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True

[Sebastien Bacher (seb128)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

  apport-collect 1889374

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[Sebastien Bacher (seb128)]

Reports need to at least include informations like the Ubuntu version you are using...

Could you add the 'journalctl -b 0' log of the system after triggering the issue?

[Bin Li (binli)]

apport information

[Bin Li (binli)]

apport information

[Bin Li (binli)]

@seb128,

 Sorry about that, I've updated the version information.

And I did a quick hack, I had two SanDisk CZ80(16G), on each usb-disk I made two partitions, the size of the first partition is same. When I inserted two usb disks the Volume or Mount Name are same, it's '4.3 GB Volume', it only show one icon.

[Bin Li (binli)]

$ sudo parted -l

Model: SanDisk Extreme (scsi)
Disk /dev/sda: 16.0GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos
Disk Flags:

Number Start End Size Type File system Flags
 1 1049kB 4296MB 4295MB primary fat32 boot
 2 4296MB 16.0GB 11.7GB primary fat32 lba

Model: SanDisk Extreme (scsi)
Disk /dev/sdb: 15.7GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos
Disk Flags:

Number Start End Size Type File system Flags
 1 1049kB 4296MB 4295MB primary fat32 boot, lba
 2 4296MB 15.7GB 11.4GB primary fat32

[Sebastien Bacher (seb128)]

Thanks, if they show in nautilus they should also be on the dock. I will let Marco comment there