| 2020-04-12 17:08:50 |
Béné |
bug |
|
|
added bug |
| 2020-04-12 18:37:58 |
Béné |
information type |
Public |
Public Security |
|
| 2020-04-12 18:38:06 |
Béné |
information type |
Public Security |
Public |
|
| 2020-04-12 18:45:49 |
Béné |
summary |
BIOS update silently fails on Dell XPS 9360 DE |
BIOS update doesn't prompt for reboot, silently fails |
|
| 2020-04-12 18:46:32 |
Béné |
description |
The snap store shows that there is a BIOS update available for my Dell XPS 9360.
- I can click "install"
- The button greys out and a small charging bar appears on it
- Once charging is complete, the store page goes blank briefly
- And then the original update appears like it was never applied (which it apparently wasn't)
I can repeat theses steps ad infinitum.
This is a fully updated fresh install of the Focal Beta.
Please let me know if I can supply any further info! |
The snap store shows that there is a BIOS update available for my Dell XPS 9360.
What happens:
On clicking "install", the button greys out and a small charging bar appears on it. Once charging is complete, the store page goes blank briefly and then the original update appears like it was never applied.
What should happen:
After clicking on install the Snap Store should signal me that the update went fine and that I need to reboot my computer to apply the update.
The gnome-software DEB behaves as intended, prompts me to reboot and the update installs successfully.
This is a fully updated fresh install of the Focal Beta, the snap-store snap is from the stable channel.
Please let me know if I can supply any further info! |
|
| 2020-04-12 21:42:18 |
Daniel Manrique |
affects |
snapstore |
snap-store |
|
| 2020-07-17 13:58:11 |
Sebastien Bacher |
snap-store-desktop: status |
New |
Incomplete |
|
| 2021-05-25 15:16:36 |
Yuan-Chen Cheng |
bug |
|
|
added subscriber Yuan-Chen Cheng |
| 2021-05-26 03:04:59 |
Yuan-Chen Cheng |
tags |
|
fwupd |
|
| 2021-05-26 03:11:47 |
Tiffany |
bug |
|
|
added subscriber Tiffany |
| 2021-05-26 08:10:20 |
Yuan-Chen Cheng |
attachment added |
|
journalctl-b-0.log https://bugs.launchpad.net/snap-store-desktop/+bug/1872334/+attachment/5500395/+files/journalctl-b-0.log |
|
| 2021-05-26 08:10:50 |
Yuan-Chen Cheng |
snap-store-desktop: status |
Incomplete |
New |
|
| 2021-05-26 08:27:24 |
Yuan-Chen Cheng |
bug task added |
|
oem-priority |
|
| 2021-05-26 08:27:29 |
Yuan-Chen Cheng |
oem-priority: assignee |
|
Yuan-Chen Cheng (ycheng-twn) |
|
| 2021-05-26 08:27:33 |
Yuan-Chen Cheng |
oem-priority: importance |
Undecided |
High |
|
| 2021-05-26 13:05:45 |
Yuan-Chen Cheng |
tags |
fwupd |
fwupd oem-priority |
|
| 2021-05-26 13:28:55 |
Ken VanDine |
snap-store-desktop: assignee |
|
Robert Ancell (robert-ancell) |
|
| 2021-05-26 13:29:00 |
Ken VanDine |
snap-store-desktop: importance |
Undecided |
High |
|
| 2021-06-04 09:04:03 |
Rex Tsai |
bug |
|
|
added subscriber Rex Tsai |
| 2021-06-25 17:18:58 |
Béné |
attachment added |
|
Output of journalctl -b 0 https://bugs.launchpad.net/snap-store-desktop/+bug/1872334/+attachment/5507075/+files/log-1 |
|
| 2021-06-25 17:19:41 |
Béné |
attachment added |
|
Peek 2021-06-25 19-02.webm https://bugs.launchpad.net/snap-store-desktop/+bug/1872334/+attachment/5507076/+files/Peek%202021-06-25%2019-02.webm |
|
| 2021-07-22 03:33:51 |
Yuan-Chen Cheng |
oem-priority: status |
New |
Triaged |
|
| 2021-08-09 07:10:36 |
Yuan-Chen Cheng |
summary |
BIOS update doesn't prompt for reboot, silently fails |
BIOS update doesn't prompt for reboot, silently fails [snap-store snap] |
|
| 2021-09-14 07:02:20 |
Crag Wang |
bug |
|
|
added subscriber Crag Wang |
| 2022-01-21 09:40:15 |
Yuan-Chen Cheng |
summary |
BIOS update doesn't prompt for reboot, silently fails [snap-store snap] |
BIOS update doesn't prompt for reboot [snap-store snap] |
|
| 2022-02-14 09:16:46 |
Yuan-Chen Cheng |
summary |
BIOS update doesn't prompt for reboot [snap-store snap] |
BIOS update doesn't prompt for reboot [snap-store snap] fwupd |
|
