Activity log for bug #1766890

Date Who What changed Old value New value Message
2018-04-25 14:24:49 Taihsiang Ho bug added bug
2018-04-25 14:29:06 Taihsiang Ho description Dell XPS 13 9360 (CID 201606-22338) pre-installed image Xenial [Description] When I tried to perform 16.04 --> 18.04 update, the update process failed. The process guide me to file this bug report. [Steps to reproduce] 1. Update the system to the latest stack by "sudo apt-get update; sudo apt-get dist-upgrade -y" 2. Reboot 3. Make sure /etc/update-manager/release-upgrades is able to update. 4. Perform the release update: "sudo apt-get update; sudo do-release-upgrade -d" We should use "-d" because bionic beaver has not been officially released yet. [Expected Result] The release update completed and I could start using Bionic instead of Xenial. [Actual Result] The update process failed. It shows the error message[1] and automatically asking for filing this bug report. [1] Preparing to unpack .../qml-module-qtquick-dialogs_5.9.5-0ubuntu1_amd64.deb ... Unpacking qml-module-qtquick-dialogs:amd64 (5.9.5-0ubuntu1) over (5.5.1-1ubuntu1) ... Preparing to unpack .../qml-module-qtquick-window2_5.9.5-0ubuntu1_amd64.deb ... Unpacking qml-module-qtquick-window2:amd64 (5.9.5-0ubuntu1) over (5.5.1-2ubuntu6) ... (Reading database ... 253705 files and directories currently installed.) Removing unity-webapps-common (2.4.17+15.10.20150616-0ubuntu2) ... Removing unity-webapps-service (2.5.0~+16.04.20160201-0ubuntu1) ... Removing webapp-container (0.23+16.04.20161028-0ubuntu2) ... Removing webbrowser-app (0.23+16.04.20161028-0ubuntu2) ... dpkg: cycle found while processing triggers: chain of packages whose triggers are or may be responsible: bamfdaemon -> gnome-menus packages' pending triggers which are or may be unresolvable: gnome-menus: /usr/share/applications bamfdaemon: /usr/share/applications libglib2.0-0:amd64: /usr/share/glib-2.0/schemas desktop-file-utils: /usr/share/applications mime-support: /usr/share/applications dpkg: error processing package gnome-menus (--remove): triggers looping, abandoned Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ... Processing triggers for mime-support (3.59ubuntu1) ... Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ... Errors were encountered while processing: gnome-menus ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/gnome-menus.0.crash' Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an error code (1) *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are: S: Send report (376.4 KB) V: View report K: Keep report file for sending later or copying to somewhere else I: Cancel and ignore future crashes of this program version C: Cancel Please choose (S/V/K/I/C): ==================================================================================== ProblemType: Package DistroRelease: Ubuntu 18.04 Package: gnome-menus 3.13.3-6ubuntu3.1 ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117 Uname: Linux 4.4.0-121-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 Date: Wed Apr 25 22:00:01 2018 Dependencies: DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-xenial-amd64-20160624-2 ErrorMessage: triggers looping, abandoned InstallationDate: Installed on 2018-04-25 (0 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 RelatedPackageVersions: dpkg 1.18.4ubuntu1.4 apt 1.2.26 SourcePackage: gnome-menus Title: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned UpgradeStatus: Upgraded to bionic on 2018-04-25 (0 days ago) Dell XPS 13 9360 (CID 201606-22338) pre-installed image Xenial [Description] When I tried to perform 16.04 --> 18.04 update, the update process failed. The process guide me to file this bug report. [Steps to reproduce] 1. Update the system to the latest stack by "sudo apt-get update; sudo apt-get dist-upgrade -y" 2. Reboot 3. Make sure /etc/update-manager/release-upgrades is able to update (The configuration value of "Prompt" should be "lts", namely "Prompt=lts", not "Prompt=never"). 4. Perform the release update: "sudo apt-get update; sudo do-release-upgrade -d" We should use "-d" because bionic beaver has not been officially released yet. [Expected Result] The release update completed and I could start using Bionic instead of Xenial. [Actual Result] The update process failed. It shows the error message[1] and automatically asking for filing this bug report. [1] Preparing to unpack .../qml-module-qtquick-dialogs_5.9.5-0ubuntu1_amd64.deb ... Unpacking qml-module-qtquick-dialogs:amd64 (5.9.5-0ubuntu1) over (5.5.1-1ubuntu1) ... Preparing to unpack .../qml-module-qtquick-window2_5.9.5-0ubuntu1_amd64.deb ... Unpacking qml-module-qtquick-window2:amd64 (5.9.5-0ubuntu1) over (5.5.1-2ubuntu6) ... (Reading database ... 253705 files and directories currently installed.) Removing unity-webapps-common (2.4.17+15.10.20150616-0ubuntu2) ... Removing unity-webapps-service (2.5.0~+16.04.20160201-0ubuntu1) ... Removing webapp-container (0.23+16.04.20161028-0ubuntu2) ... Removing webbrowser-app (0.23+16.04.20161028-0ubuntu2) ... dpkg: cycle found while processing triggers:  chain of packages whose triggers are or may be responsible:   bamfdaemon -> gnome-menus  packages' pending triggers which are or may be unresolvable:   gnome-menus: /usr/share/applications   bamfdaemon: /usr/share/applications   libglib2.0-0:amd64: /usr/share/glib-2.0/schemas   desktop-file-utils: /usr/share/applications   mime-support: /usr/share/applications dpkg: error processing package gnome-menus (--remove):  triggers looping, abandoned Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ... Processing triggers for mime-support (3.59ubuntu1) ... Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ... Errors were encountered while processing:  gnome-menus ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/gnome-menus.0.crash' Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an error code (1) *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are:   S: Send report (376.4 KB)   V: View report   K: Keep report file for sending later or copying to somewhere else   I: Cancel and ignore future crashes of this program version   C: Cancel Please choose (S/V/K/I/C): ...... (a lot of them) qml-module-qtquick-controls2:amd64 qml-module-org-kde-kconfig:amd64 libunity-control-center1 libqt5quickcontrols2-5:amd64 libglib2.0-bin libkf5plasma5:amd64 locales qml-module-qtqml-models2:amd64 libkf5coreaddons5:amd64 gir1.2-goa-1.0:amd64 libwebkit2gtk-4.0-37:amd64 Processing was halted because there were too many errors. Upgrade complete The upgrade has completed but there were errors during the upgrade process. To continue please press [ENTER] ubuntu@201606-22338:~$ ========================================================================== ProblemType: Package DistroRelease: Ubuntu 18.04 Package: gnome-menus 3.13.3-6ubuntu3.1 ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117 Uname: Linux 4.4.0-121-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 Date: Wed Apr 25 22:00:01 2018 Dependencies: DistributionChannelDescriptor:  # This is a distribution channel descriptor  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor  canonical-oem-somerville-xenial-amd64-20160624-2 ErrorMessage: triggers looping, abandoned InstallationDate: Installed on 2018-04-25 (0 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 RelatedPackageVersions:  dpkg 1.18.4ubuntu1.4  apt 1.2.26 SourcePackage: gnome-menus Title: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned UpgradeStatus: Upgraded to bionic on 2018-04-25 (0 days ago)
2018-04-25 14:29:43 Taihsiang Ho description Dell XPS 13 9360 (CID 201606-22338) pre-installed image Xenial [Description] When I tried to perform 16.04 --> 18.04 update, the update process failed. The process guide me to file this bug report. [Steps to reproduce] 1. Update the system to the latest stack by "sudo apt-get update; sudo apt-get dist-upgrade -y" 2. Reboot 3. Make sure /etc/update-manager/release-upgrades is able to update (The configuration value of "Prompt" should be "lts", namely "Prompt=lts", not "Prompt=never"). 4. Perform the release update: "sudo apt-get update; sudo do-release-upgrade -d" We should use "-d" because bionic beaver has not been officially released yet. [Expected Result] The release update completed and I could start using Bionic instead of Xenial. [Actual Result] The update process failed. It shows the error message[1] and automatically asking for filing this bug report. [1] Preparing to unpack .../qml-module-qtquick-dialogs_5.9.5-0ubuntu1_amd64.deb ... Unpacking qml-module-qtquick-dialogs:amd64 (5.9.5-0ubuntu1) over (5.5.1-1ubuntu1) ... Preparing to unpack .../qml-module-qtquick-window2_5.9.5-0ubuntu1_amd64.deb ... Unpacking qml-module-qtquick-window2:amd64 (5.9.5-0ubuntu1) over (5.5.1-2ubuntu6) ... (Reading database ... 253705 files and directories currently installed.) Removing unity-webapps-common (2.4.17+15.10.20150616-0ubuntu2) ... Removing unity-webapps-service (2.5.0~+16.04.20160201-0ubuntu1) ... Removing webapp-container (0.23+16.04.20161028-0ubuntu2) ... Removing webbrowser-app (0.23+16.04.20161028-0ubuntu2) ... dpkg: cycle found while processing triggers:  chain of packages whose triggers are or may be responsible:   bamfdaemon -> gnome-menus  packages' pending triggers which are or may be unresolvable:   gnome-menus: /usr/share/applications   bamfdaemon: /usr/share/applications   libglib2.0-0:amd64: /usr/share/glib-2.0/schemas   desktop-file-utils: /usr/share/applications   mime-support: /usr/share/applications dpkg: error processing package gnome-menus (--remove):  triggers looping, abandoned Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ... Processing triggers for mime-support (3.59ubuntu1) ... Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ... Errors were encountered while processing:  gnome-menus ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/gnome-menus.0.crash' Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an error code (1) *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are:   S: Send report (376.4 KB)   V: View report   K: Keep report file for sending later or copying to somewhere else   I: Cancel and ignore future crashes of this program version   C: Cancel Please choose (S/V/K/I/C): ...... (a lot of them) qml-module-qtquick-controls2:amd64 qml-module-org-kde-kconfig:amd64 libunity-control-center1 libqt5quickcontrols2-5:amd64 libglib2.0-bin libkf5plasma5:amd64 locales qml-module-qtqml-models2:amd64 libkf5coreaddons5:amd64 gir1.2-goa-1.0:amd64 libwebkit2gtk-4.0-37:amd64 Processing was halted because there were too many errors. Upgrade complete The upgrade has completed but there were errors during the upgrade process. To continue please press [ENTER] ubuntu@201606-22338:~$ ========================================================================== ProblemType: Package DistroRelease: Ubuntu 18.04 Package: gnome-menus 3.13.3-6ubuntu3.1 ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117 Uname: Linux 4.4.0-121-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 Date: Wed Apr 25 22:00:01 2018 Dependencies: DistributionChannelDescriptor:  # This is a distribution channel descriptor  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor  canonical-oem-somerville-xenial-amd64-20160624-2 ErrorMessage: triggers looping, abandoned InstallationDate: Installed on 2018-04-25 (0 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 RelatedPackageVersions:  dpkg 1.18.4ubuntu1.4  apt 1.2.26 SourcePackage: gnome-menus Title: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned UpgradeStatus: Upgraded to bionic on 2018-04-25 (0 days ago) Dell XPS 13 9360 (CID 201606-22338) pre-installed image Xenial [Description] When I tried to perform 16.04 --> 18.04 update, the update process failed. The process guide me to file this bug report. [Steps to reproduce] 1. Update the system to the latest stack by "sudo apt-get update; sudo apt-get dist-upgrade -y" 2. Reboot 3. Make sure /etc/update-manager/release-upgrades is able to update (The configuration value of "Prompt" should be "lts", namely "Prompt=lts", not "Prompt=never"). 4. Perform the release update: "sudo apt-get update; sudo do-release-upgrade -d" We should use "-d" because bionic beaver has not been officially released yet. [Expected Result] The release update completed and I could start using Bionic instead of Xenial. [Actual Result] The update process failed. It shows the error message[1] and automatically asking for filing this bug report. [1] Preparing to unpack .../qml-module-qtquick-dialogs_5.9.5-0ubuntu1_amd64.deb ... Unpacking qml-module-qtquick-dialogs:amd64 (5.9.5-0ubuntu1) over (5.5.1-1ubuntu1) ... Preparing to unpack .../qml-module-qtquick-window2_5.9.5-0ubuntu1_amd64.deb ... Unpacking qml-module-qtquick-window2:amd64 (5.9.5-0ubuntu1) over (5.5.1-2ubuntu6) ... (Reading database ... 253705 files and directories currently installed.) Removing unity-webapps-common (2.4.17+15.10.20150616-0ubuntu2) ... Removing unity-webapps-service (2.5.0~+16.04.20160201-0ubuntu1) ... Removing webapp-container (0.23+16.04.20161028-0ubuntu2) ... Removing webbrowser-app (0.23+16.04.20161028-0ubuntu2) ... dpkg: cycle found while processing triggers:  chain of packages whose triggers are or may be responsible:   bamfdaemon -> gnome-menus  packages' pending triggers which are or may be unresolvable:   gnome-menus: /usr/share/applications   bamfdaemon: /usr/share/applications   libglib2.0-0:amd64: /usr/share/glib-2.0/schemas   desktop-file-utils: /usr/share/applications   mime-support: /usr/share/applications dpkg: error processing package gnome-menus (--remove):  triggers looping, abandoned Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ... Processing triggers for mime-support (3.59ubuntu1) ... Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ... Errors were encountered while processing:  gnome-menus ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/gnome-menus.0.crash' Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an error code (1) *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are:   S: Send report (376.4 KB)   V: View report   K: Keep report file for sending later or copying to somewhere else   I: Cancel and ignore future crashes of this program version   C: Cancel Please choose (S/V/K/I/C): ...... (a lot of them)  qml-module-qtquick-controls2:amd64  qml-module-org-kde-kconfig:amd64  libunity-control-center1  libqt5quickcontrols2-5:amd64  libglib2.0-bin  libkf5plasma5:amd64  locales  qml-module-qtqml-models2:amd64  libkf5coreaddons5:amd64  gir1.2-goa-1.0:amd64  libwebkit2gtk-4.0-37:amd64 Processing was halted because there were too many errors. Upgrade complete The upgrade has completed but there were errors during the upgrade process. To continue please press [ENTER] ubuntu@201606-22338:~$ ========================================================================== ProblemType: Package DistroRelease: Ubuntu 18.04 Package: gnome-menus 3.13.3-6ubuntu3.1 ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117 Uname: Linux 4.4.0-121-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 Date: Wed Apr 25 22:00:01 2018 Dependencies: DistributionChannelDescriptor:  # This is a distribution channel descriptor  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor  canonical-oem-somerville-xenial-amd64-20160624-2 ErrorMessage: triggers looping, abandoned InstallationDate: Installed on 2018-04-25 (0 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 RelatedPackageVersions:  dpkg 1.18.4ubuntu1.4  apt 1.2.26 SourcePackage: gnome-menus Title: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned UpgradeStatus: Upgraded to bionic on 2018-04-25 (0 days ago)
2018-04-25 14:30:05 Apport retracing service tags 201606-22338 amd64 apport-package bionic need-duplicate-check taipei-lab 201606-22338 amd64 apport-package bionic taipei-lab
2018-04-25 14:30:06 Apport retracing service bug added subscriber Crash bug triagers for Ubuntu packages
2018-04-25 14:33:37 Taihsiang Ho description Dell XPS 13 9360 (CID 201606-22338) pre-installed image Xenial [Description] When I tried to perform 16.04 --> 18.04 update, the update process failed. The process guide me to file this bug report. [Steps to reproduce] 1. Update the system to the latest stack by "sudo apt-get update; sudo apt-get dist-upgrade -y" 2. Reboot 3. Make sure /etc/update-manager/release-upgrades is able to update (The configuration value of "Prompt" should be "lts", namely "Prompt=lts", not "Prompt=never"). 4. Perform the release update: "sudo apt-get update; sudo do-release-upgrade -d" We should use "-d" because bionic beaver has not been officially released yet. [Expected Result] The release update completed and I could start using Bionic instead of Xenial. [Actual Result] The update process failed. It shows the error message[1] and automatically asking for filing this bug report. [1] Preparing to unpack .../qml-module-qtquick-dialogs_5.9.5-0ubuntu1_amd64.deb ... Unpacking qml-module-qtquick-dialogs:amd64 (5.9.5-0ubuntu1) over (5.5.1-1ubuntu1) ... Preparing to unpack .../qml-module-qtquick-window2_5.9.5-0ubuntu1_amd64.deb ... Unpacking qml-module-qtquick-window2:amd64 (5.9.5-0ubuntu1) over (5.5.1-2ubuntu6) ... (Reading database ... 253705 files and directories currently installed.) Removing unity-webapps-common (2.4.17+15.10.20150616-0ubuntu2) ... Removing unity-webapps-service (2.5.0~+16.04.20160201-0ubuntu1) ... Removing webapp-container (0.23+16.04.20161028-0ubuntu2) ... Removing webbrowser-app (0.23+16.04.20161028-0ubuntu2) ... dpkg: cycle found while processing triggers:  chain of packages whose triggers are or may be responsible:   bamfdaemon -> gnome-menus  packages' pending triggers which are or may be unresolvable:   gnome-menus: /usr/share/applications   bamfdaemon: /usr/share/applications   libglib2.0-0:amd64: /usr/share/glib-2.0/schemas   desktop-file-utils: /usr/share/applications   mime-support: /usr/share/applications dpkg: error processing package gnome-menus (--remove):  triggers looping, abandoned Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ... Processing triggers for mime-support (3.59ubuntu1) ... Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ... Errors were encountered while processing:  gnome-menus ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/gnome-menus.0.crash' Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an error code (1) *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are:   S: Send report (376.4 KB)   V: View report   K: Keep report file for sending later or copying to somewhere else   I: Cancel and ignore future crashes of this program version   C: Cancel Please choose (S/V/K/I/C): ...... (a lot of them)  qml-module-qtquick-controls2:amd64  qml-module-org-kde-kconfig:amd64  libunity-control-center1  libqt5quickcontrols2-5:amd64  libglib2.0-bin  libkf5plasma5:amd64  locales  qml-module-qtqml-models2:amd64  libkf5coreaddons5:amd64  gir1.2-goa-1.0:amd64  libwebkit2gtk-4.0-37:amd64 Processing was halted because there were too many errors. Upgrade complete The upgrade has completed but there were errors during the upgrade process. To continue please press [ENTER] ubuntu@201606-22338:~$ ========================================================================== ProblemType: Package DistroRelease: Ubuntu 18.04 Package: gnome-menus 3.13.3-6ubuntu3.1 ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117 Uname: Linux 4.4.0-121-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 Date: Wed Apr 25 22:00:01 2018 Dependencies: DistributionChannelDescriptor:  # This is a distribution channel descriptor  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor  canonical-oem-somerville-xenial-amd64-20160624-2 ErrorMessage: triggers looping, abandoned InstallationDate: Installed on 2018-04-25 (0 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 RelatedPackageVersions:  dpkg 1.18.4ubuntu1.4  apt 1.2.26 SourcePackage: gnome-menus Title: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned UpgradeStatus: Upgraded to bionic on 2018-04-25 (0 days ago) Dell XPS 13 9360 (CID 201606-22338) pre-installed image Xenial [Description] When I tried to perform 16.04 --> 18.04 update, the update process failed. The process guide me to file this bug report. [Steps to reproduce] 1. Update the system to the latest stack by "sudo apt-get update; sudo apt-get dist-upgrade -y" 2. Reboot 3. Make sure /etc/update-manager/release-upgrades is able to update (The configuration value of "Prompt" should be "lts", namely "Prompt=lts", not "Prompt=never"). 4. Perform the release update: "sudo apt-get update; sudo do-release-upgrade -d" 5. During the update process, it prompts for "Configuring gdm3". There are two choices "gdm3" and "lightdm". I picked up "gdm3". Please refer to the attachment for the prompt details as well. We should use "-d" because bionic beaver has not been officially released yet. [Expected Result] The release update completed and I could start using Bionic instead of Xenial. [Actual Result] The update process failed. It shows the error message[1] and automatically asking for filing this bug report. [1] Preparing to unpack .../qml-module-qtquick-dialogs_5.9.5-0ubuntu1_amd64.deb ... Unpacking qml-module-qtquick-dialogs:amd64 (5.9.5-0ubuntu1) over (5.5.1-1ubuntu1) ... Preparing to unpack .../qml-module-qtquick-window2_5.9.5-0ubuntu1_amd64.deb ... Unpacking qml-module-qtquick-window2:amd64 (5.9.5-0ubuntu1) over (5.5.1-2ubuntu6) ... (Reading database ... 253705 files and directories currently installed.) Removing unity-webapps-common (2.4.17+15.10.20150616-0ubuntu2) ... Removing unity-webapps-service (2.5.0~+16.04.20160201-0ubuntu1) ... Removing webapp-container (0.23+16.04.20161028-0ubuntu2) ... Removing webbrowser-app (0.23+16.04.20161028-0ubuntu2) ... dpkg: cycle found while processing triggers:  chain of packages whose triggers are or may be responsible:   bamfdaemon -> gnome-menus  packages' pending triggers which are or may be unresolvable:   gnome-menus: /usr/share/applications   bamfdaemon: /usr/share/applications   libglib2.0-0:amd64: /usr/share/glib-2.0/schemas   desktop-file-utils: /usr/share/applications   mime-support: /usr/share/applications dpkg: error processing package gnome-menus (--remove):  triggers looping, abandoned Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ... Processing triggers for mime-support (3.59ubuntu1) ... Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ... Errors were encountered while processing:  gnome-menus ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/gnome-menus.0.crash' Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an error code (1) *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are:   S: Send report (376.4 KB)   V: View report   K: Keep report file for sending later or copying to somewhere else   I: Cancel and ignore future crashes of this program version   C: Cancel Please choose (S/V/K/I/C): ...... (a lot of them)  qml-module-qtquick-controls2:amd64  qml-module-org-kde-kconfig:amd64  libunity-control-center1  libqt5quickcontrols2-5:amd64  libglib2.0-bin  libkf5plasma5:amd64  locales  qml-module-qtqml-models2:amd64  libkf5coreaddons5:amd64  gir1.2-goa-1.0:amd64  libwebkit2gtk-4.0-37:amd64 Processing was halted because there were too many errors. Upgrade complete The upgrade has completed but there were errors during the upgrade process. To continue please press [ENTER] ubuntu@201606-22338:~$ ========================================================================== ProblemType: Package DistroRelease: Ubuntu 18.04 Package: gnome-menus 3.13.3-6ubuntu3.1 ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117 Uname: Linux 4.4.0-121-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 Date: Wed Apr 25 22:00:01 2018 Dependencies: DistributionChannelDescriptor:  # This is a distribution channel descriptor  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor  canonical-oem-somerville-xenial-amd64-20160624-2 ErrorMessage: triggers looping, abandoned InstallationDate: Installed on 2018-04-25 (0 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 RelatedPackageVersions:  dpkg 1.18.4ubuntu1.4  apt 1.2.26 SourcePackage: gnome-menus Title: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned UpgradeStatus: Upgraded to bionic on 2018-04-25 (0 days ago)
2018-04-25 14:34:50 Taihsiang Ho attachment added Selection_019.png https://bugs.launchpad.net/ubuntu/+source/gnome-menus/+bug/1766890/+attachment/5127096/+files/Selection_019.png
2018-04-25 14:52:32 Jean-Baptiste Lallement gnome-menus (Ubuntu): status New Incomplete
2018-04-26 01:24:06 Taihsiang Ho attachment added 201606-22338-dist-upgrade.log.tar.gz https://bugs.launchpad.net/ubuntu/+source/gnome-menus/+bug/1766890/+attachment/5127357/+files/201606-22338-dist-upgrade.log.tar.gz
2018-04-26 01:38:01 Yuan-Chen Cheng bug task added oem-priority
2018-04-26 01:38:07 Yuan-Chen Cheng oem-priority: importance Undecided Critical
2018-04-26 02:37:54 Shih-Yuan Lee bug added subscriber Shih-Yuan Lee
2018-04-26 05:59:55 Pascal Morin oem-priority: assignee Chen-Han Hsiao (Stanley) (swem)
2018-04-26 06:19:00 Pascal Morin description Dell XPS 13 9360 (CID 201606-22338) pre-installed image Xenial [Description] When I tried to perform 16.04 --> 18.04 update, the update process failed. The process guide me to file this bug report. [Steps to reproduce] 1. Update the system to the latest stack by "sudo apt-get update; sudo apt-get dist-upgrade -y" 2. Reboot 3. Make sure /etc/update-manager/release-upgrades is able to update (The configuration value of "Prompt" should be "lts", namely "Prompt=lts", not "Prompt=never"). 4. Perform the release update: "sudo apt-get update; sudo do-release-upgrade -d" 5. During the update process, it prompts for "Configuring gdm3". There are two choices "gdm3" and "lightdm". I picked up "gdm3". Please refer to the attachment for the prompt details as well. We should use "-d" because bionic beaver has not been officially released yet. [Expected Result] The release update completed and I could start using Bionic instead of Xenial. [Actual Result] The update process failed. It shows the error message[1] and automatically asking for filing this bug report. [1] Preparing to unpack .../qml-module-qtquick-dialogs_5.9.5-0ubuntu1_amd64.deb ... Unpacking qml-module-qtquick-dialogs:amd64 (5.9.5-0ubuntu1) over (5.5.1-1ubuntu1) ... Preparing to unpack .../qml-module-qtquick-window2_5.9.5-0ubuntu1_amd64.deb ... Unpacking qml-module-qtquick-window2:amd64 (5.9.5-0ubuntu1) over (5.5.1-2ubuntu6) ... (Reading database ... 253705 files and directories currently installed.) Removing unity-webapps-common (2.4.17+15.10.20150616-0ubuntu2) ... Removing unity-webapps-service (2.5.0~+16.04.20160201-0ubuntu1) ... Removing webapp-container (0.23+16.04.20161028-0ubuntu2) ... Removing webbrowser-app (0.23+16.04.20161028-0ubuntu2) ... dpkg: cycle found while processing triggers:  chain of packages whose triggers are or may be responsible:   bamfdaemon -> gnome-menus  packages' pending triggers which are or may be unresolvable:   gnome-menus: /usr/share/applications   bamfdaemon: /usr/share/applications   libglib2.0-0:amd64: /usr/share/glib-2.0/schemas   desktop-file-utils: /usr/share/applications   mime-support: /usr/share/applications dpkg: error processing package gnome-menus (--remove):  triggers looping, abandoned Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ... Processing triggers for mime-support (3.59ubuntu1) ... Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ... Errors were encountered while processing:  gnome-menus ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/gnome-menus.0.crash' Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an error code (1) *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are:   S: Send report (376.4 KB)   V: View report   K: Keep report file for sending later or copying to somewhere else   I: Cancel and ignore future crashes of this program version   C: Cancel Please choose (S/V/K/I/C): ...... (a lot of them)  qml-module-qtquick-controls2:amd64  qml-module-org-kde-kconfig:amd64  libunity-control-center1  libqt5quickcontrols2-5:amd64  libglib2.0-bin  libkf5plasma5:amd64  locales  qml-module-qtqml-models2:amd64  libkf5coreaddons5:amd64  gir1.2-goa-1.0:amd64  libwebkit2gtk-4.0-37:amd64 Processing was halted because there were too many errors. Upgrade complete The upgrade has completed but there were errors during the upgrade process. To continue please press [ENTER] ubuntu@201606-22338:~$ ========================================================================== ProblemType: Package DistroRelease: Ubuntu 18.04 Package: gnome-menus 3.13.3-6ubuntu3.1 ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117 Uname: Linux 4.4.0-121-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 Date: Wed Apr 25 22:00:01 2018 Dependencies: DistributionChannelDescriptor:  # This is a distribution channel descriptor  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor  canonical-oem-somerville-xenial-amd64-20160624-2 ErrorMessage: triggers looping, abandoned InstallationDate: Installed on 2018-04-25 (0 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 RelatedPackageVersions:  dpkg 1.18.4ubuntu1.4  apt 1.2.26 SourcePackage: gnome-menus Title: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned UpgradeStatus: Upgraded to bionic on 2018-04-25 (0 days ago) Dell XPS 13 9360 (CID 201606-22338) pre-installed (oem) image Xenial [Description] When I tried to perform 16.04 --> 18.04 update, the update process failed. The process guide me to file this bug report. [Steps to reproduce] 1. Update the system to the latest stack by "sudo apt-get update; sudo apt-get dist-upgrade -y" 2. Reboot 3. Make sure /etc/update-manager/release-upgrades is able to update (The configuration value of "Prompt" should be "lts", namely "Prompt=lts", not "Prompt=never"). 4. Perform the release update: "sudo apt-get update; sudo do-release-upgrade -d" 5. During the update process, it prompts for "Configuring gdm3". There are two choices "gdm3" and "lightdm". I picked up "gdm3". Please refer to the attachment for the prompt details as well. We should use "-d" because bionic beaver has not been officially released yet. [Expected Result] The release update completed and I could start using Bionic instead of Xenial. [Actual Result] The update process failed. It shows the error message[1] and automatically asking for filing this bug report. [1] Preparing to unpack .../qml-module-qtquick-dialogs_5.9.5-0ubuntu1_amd64.deb ... Unpacking qml-module-qtquick-dialogs:amd64 (5.9.5-0ubuntu1) over (5.5.1-1ubuntu1) ... Preparing to unpack .../qml-module-qtquick-window2_5.9.5-0ubuntu1_amd64.deb ... Unpacking qml-module-qtquick-window2:amd64 (5.9.5-0ubuntu1) over (5.5.1-2ubuntu6) ... (Reading database ... 253705 files and directories currently installed.) Removing unity-webapps-common (2.4.17+15.10.20150616-0ubuntu2) ... Removing unity-webapps-service (2.5.0~+16.04.20160201-0ubuntu1) ... Removing webapp-container (0.23+16.04.20161028-0ubuntu2) ... Removing webbrowser-app (0.23+16.04.20161028-0ubuntu2) ... dpkg: cycle found while processing triggers:  chain of packages whose triggers are or may be responsible:   bamfdaemon -> gnome-menus  packages' pending triggers which are or may be unresolvable:   gnome-menus: /usr/share/applications   bamfdaemon: /usr/share/applications   libglib2.0-0:amd64: /usr/share/glib-2.0/schemas   desktop-file-utils: /usr/share/applications   mime-support: /usr/share/applications dpkg: error processing package gnome-menus (--remove):  triggers looping, abandoned Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ... Processing triggers for mime-support (3.59ubuntu1) ... Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ... Errors were encountered while processing:  gnome-menus ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/gnome-menus.0.crash' Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an error code (1) *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are:   S: Send report (376.4 KB)   V: View report   K: Keep report file for sending later or copying to somewhere else   I: Cancel and ignore future crashes of this program version   C: Cancel Please choose (S/V/K/I/C): ...... (a lot of them)  qml-module-qtquick-controls2:amd64  qml-module-org-kde-kconfig:amd64  libunity-control-center1  libqt5quickcontrols2-5:amd64  libglib2.0-bin  libkf5plasma5:amd64  locales  qml-module-qtqml-models2:amd64  libkf5coreaddons5:amd64  gir1.2-goa-1.0:amd64  libwebkit2gtk-4.0-37:amd64 Processing was halted because there were too many errors. Upgrade complete The upgrade has completed but there were errors during the upgrade process. To continue please press [ENTER] ubuntu@201606-22338:~$ ========================================================================== ProblemType: Package DistroRelease: Ubuntu 18.04 Package: gnome-menus 3.13.3-6ubuntu3.1 ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117 Uname: Linux 4.4.0-121-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 Date: Wed Apr 25 22:00:01 2018 Dependencies: DistributionChannelDescriptor:  # This is a distribution channel descriptor  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor  canonical-oem-somerville-xenial-amd64-20160624-2 ErrorMessage: triggers looping, abandoned InstallationDate: Installed on 2018-04-25 (0 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 RelatedPackageVersions:  dpkg 1.18.4ubuntu1.4  apt 1.2.26 SourcePackage: gnome-menus Title: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned UpgradeStatus: Upgraded to bionic on 2018-04-25 (0 days ago)
2018-04-26 06:34:50 Jean-Baptiste Lallement gnome-menus (Ubuntu): status Incomplete Confirmed
2018-04-26 07:14:23 Chen-Han Hsiao (Stanley) bug added subscriber Chen-Han Hsiao (Stanley)
2018-04-26 13:01:11 Jean-Baptiste Lallement gnome-menus (Ubuntu): importance Undecided Critical
2018-04-26 13:52:04 Chris Wayne oem-priority: status New Confirmed
2018-04-26 16:24:00 Marco Trevisan (Treviño) bug added subscriber Marco Trevisan (Treviño)
2018-04-26 16:27:19 Jeff Lane  attachment added xenial-bionic-upgrade-logs.tgz https://bugs.launchpad.net/ubuntu/+source/gnome-menus/+bug/1766890/+attachment/5127748/+files/xenial-bionic-upgrade-logs.tgz
2018-04-26 16:33:12 Taihsiang Ho attachment added 201606-22355.dist-upgrade.tar.gz https://bugs.launchpad.net/ubuntu/+source/gnome-menus/+bug/1766890/+attachment/5127756/+files/201606-22355.dist-upgrade.tar.gz
2018-04-26 16:34:02 Taihsiang Ho attachment added 201610-25144.dist-upgrade.tar.gz https://bugs.launchpad.net/ubuntu/+source/gnome-menus/+bug/1766890/+attachment/5127757/+files/201610-25144.dist-upgrade.tar.gz
2018-04-26 16:46:38 Taihsiang Ho attachment added Dell-XPS-13-9350.tar https://bugs.launchpad.net/ubuntu/+source/gnome-menus/+bug/1766890/+attachment/5127769/+files/Dell-XPS-13-9350.tar
2018-04-26 17:14:51 Brian Murray bug added subscriber Brian Murray
2018-04-30 06:54:53 Tony Arnold bug added subscriber Tony Arnold
2018-05-02 06:24:16 Chen-Han Hsiao (Stanley) attachment added sosreport-u-VirtualBox-20180502021308.tar.xz https://bugs.launchpad.net/ubuntu/+source/gnome-menus/+bug/1766890/+attachment/5131826/+files/sosreport-u-VirtualBox-20180502021308.tar.xz
2018-05-02 16:24:03 Ryan Monaghan removed subscriber Ryan Monaghan
2018-05-10 12:22:00 Francis Ginther tags 201606-22338 amd64 apport-package bionic taipei-lab 201606-22338 amd64 apport-package bionic id-5af34d8d6d9b09e77c9ac829 taipei-lab
2018-05-11 15:09:43 Iain Lane bug added subscriber Iain Lane
2018-05-11 17:47:59 Brian Murray tags 201606-22338 amd64 apport-package bionic id-5af34d8d6d9b09e77c9ac829 taipei-lab 201606-22338 amd64 apport-package bionic id-5af34d8d6d9b09e77c9ac829 taipei-lab triggers-looping
2018-05-19 09:08:57 Wizard&Cat bug added subscriber Wizard&Cat
2018-05-26 22:33:03 Jack Tamas bug added subscriber Jack Tamas
2018-05-30 01:25:19 agus sukamto gnome-menus (Ubuntu): status Confirmed Fix Released
2018-05-30 06:30:02 Jean-Baptiste Lallement gnome-menus (Ubuntu): status Fix Released Confirmed
2018-06-07 17:04:29 Brian Murray nominated for series Ubuntu Xenial
2018-06-07 17:04:29 Brian Murray bug task added gnome-menus (Ubuntu Xenial)
2018-06-07 17:04:56 Brian Murray gnome-menus (Ubuntu): milestone ubuntu-18.04.1
2018-06-12 08:52:22 Julian Andres Klode attachment added bad-180612.log https://bugs.launchpad.net/ubuntu/+source/gnome-menus/+bug/1766890/+attachment/5151671/+files/bad-180612.log
2018-06-12 09:26:58 Iain Lane gnome-menus (Ubuntu): assignee Julian Andres Klode (juliank)
2018-06-12 09:27:02 Iain Lane gnome-menus (Ubuntu Xenial): assignee Julian Andres Klode (juliank)
2018-07-23 08:58:59 Yuan-Chen Cheng oem-priority: assignee Chen-Han Hsiao (Stanley) (swem)
2018-07-24 16:32:05 Launchpad Janitor gnome-menus (Ubuntu Xenial): status New Confirmed
2018-08-07 09:05:22 Launchpad Janitor branch linked lp:~juliank/ubuntu-release-upgrader/upgrade-libc-first
2018-08-07 09:40:09 Julian Andres Klode bug task added ubuntu-release-upgrader (Ubuntu)
2018-08-07 09:40:18 Julian Andres Klode nominated for series Ubuntu Bionic
2018-08-07 09:40:18 Julian Andres Klode bug task added gnome-menus (Ubuntu Bionic)
2018-08-07 09:40:18 Julian Andres Klode bug task added ubuntu-release-upgrader (Ubuntu Bionic)
2018-08-07 09:40:25 Julian Andres Klode ubuntu-release-upgrader (Ubuntu Bionic): status New Triaged
2018-08-07 09:40:29 Julian Andres Klode ubuntu-release-upgrader (Ubuntu): status New Triaged
2018-08-07 09:40:33 Julian Andres Klode ubuntu-release-upgrader (Ubuntu Xenial): status New Invalid
2018-08-07 20:02:29 Thomas Ward bug added subscriber Thomas Ward
2018-08-07 20:04:41 Steve Langasek ubuntu-release-upgrader (Ubuntu): status Triaged In Progress
2018-08-07 20:04:47 Steve Langasek ubuntu-release-upgrader (Ubuntu Bionic): status Triaged In Progress
2018-08-07 22:00:10 Launchpad Janitor ubuntu-release-upgrader (Ubuntu): status In Progress Fix Released
2018-08-08 18:20:17 Rik Mills bug added subscriber Rik Mills
2018-08-09 09:13:24 Matthias Lohr bug added subscriber Matthias Lohr
2018-08-09 13:04:31 Launchpad Janitor gnome-menus (Ubuntu Bionic): status New Confirmed
2018-08-09 15:53:28 Julian Andres Klode description Dell XPS 13 9360 (CID 201606-22338) pre-installed (oem) image Xenial [Description] When I tried to perform 16.04 --> 18.04 update, the update process failed. The process guide me to file this bug report. [Steps to reproduce] 1. Update the system to the latest stack by "sudo apt-get update; sudo apt-get dist-upgrade -y" 2. Reboot 3. Make sure /etc/update-manager/release-upgrades is able to update (The configuration value of "Prompt" should be "lts", namely "Prompt=lts", not "Prompt=never"). 4. Perform the release update: "sudo apt-get update; sudo do-release-upgrade -d" 5. During the update process, it prompts for "Configuring gdm3". There are two choices "gdm3" and "lightdm". I picked up "gdm3". Please refer to the attachment for the prompt details as well. We should use "-d" because bionic beaver has not been officially released yet. [Expected Result] The release update completed and I could start using Bionic instead of Xenial. [Actual Result] The update process failed. It shows the error message[1] and automatically asking for filing this bug report. [1] Preparing to unpack .../qml-module-qtquick-dialogs_5.9.5-0ubuntu1_amd64.deb ... Unpacking qml-module-qtquick-dialogs:amd64 (5.9.5-0ubuntu1) over (5.5.1-1ubuntu1) ... Preparing to unpack .../qml-module-qtquick-window2_5.9.5-0ubuntu1_amd64.deb ... Unpacking qml-module-qtquick-window2:amd64 (5.9.5-0ubuntu1) over (5.5.1-2ubuntu6) ... (Reading database ... 253705 files and directories currently installed.) Removing unity-webapps-common (2.4.17+15.10.20150616-0ubuntu2) ... Removing unity-webapps-service (2.5.0~+16.04.20160201-0ubuntu1) ... Removing webapp-container (0.23+16.04.20161028-0ubuntu2) ... Removing webbrowser-app (0.23+16.04.20161028-0ubuntu2) ... dpkg: cycle found while processing triggers:  chain of packages whose triggers are or may be responsible:   bamfdaemon -> gnome-menus  packages' pending triggers which are or may be unresolvable:   gnome-menus: /usr/share/applications   bamfdaemon: /usr/share/applications   libglib2.0-0:amd64: /usr/share/glib-2.0/schemas   desktop-file-utils: /usr/share/applications   mime-support: /usr/share/applications dpkg: error processing package gnome-menus (--remove):  triggers looping, abandoned Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ... Processing triggers for mime-support (3.59ubuntu1) ... Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ... Errors were encountered while processing:  gnome-menus ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/gnome-menus.0.crash' Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an error code (1) *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are:   S: Send report (376.4 KB)   V: View report   K: Keep report file for sending later or copying to somewhere else   I: Cancel and ignore future crashes of this program version   C: Cancel Please choose (S/V/K/I/C): ...... (a lot of them)  qml-module-qtquick-controls2:amd64  qml-module-org-kde-kconfig:amd64  libunity-control-center1  libqt5quickcontrols2-5:amd64  libglib2.0-bin  libkf5plasma5:amd64  locales  qml-module-qtqml-models2:amd64  libkf5coreaddons5:amd64  gir1.2-goa-1.0:amd64  libwebkit2gtk-4.0-37:amd64 Processing was halted because there were too many errors. Upgrade complete The upgrade has completed but there were errors during the upgrade process. To continue please press [ENTER] ubuntu@201606-22338:~$ ========================================================================== ProblemType: Package DistroRelease: Ubuntu 18.04 Package: gnome-menus 3.13.3-6ubuntu3.1 ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117 Uname: Linux 4.4.0-121-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 Date: Wed Apr 25 22:00:01 2018 Dependencies: DistributionChannelDescriptor:  # This is a distribution channel descriptor  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor  canonical-oem-somerville-xenial-amd64-20160624-2 ErrorMessage: triggers looping, abandoned InstallationDate: Installed on 2018-04-25 (0 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 RelatedPackageVersions:  dpkg 1.18.4ubuntu1.4  apt 1.2.26 SourcePackage: gnome-menus Title: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned UpgradeStatus: Upgraded to bionic on 2018-04-25 (0 days ago) [Impact] Upgrades on some systems fail with trigger issues related to gnome-menus. Upgrading libc6 first fixes that, so we modified u-r-u to upgrade it first. [Test case] Restore apt-clone file from comment #20 and upgrade to bionic with u-r-u. [Regression potential] (1) Upgrade of libc6 fails, upgrade would revert (2) If upgrade of libc6 succeeds, but we cannot find an ordering for the remaining upgrades, we are stuck with just libc6 upgraded. It seems unlikely that we find an ordering for all packages, but none for the set without libc6 though. # Original bug report Dell XPS 13 9360 (CID 201606-22338) pre-installed (oem) image Xenial [Description] When I tried to perform 16.04 --> 18.04 update, the update process failed. The process guide me to file this bug report. [Steps to reproduce] 1. Update the system to the latest stack by "sudo apt-get update; sudo apt-get dist-upgrade -y" 2. Reboot 3. Make sure /etc/update-manager/release-upgrades is able to update (The configuration value of "Prompt" should be "lts", namely "Prompt=lts", not "Prompt=never"). 4. Perform the release update: "sudo apt-get update; sudo do-release-upgrade -d" 5. During the update process, it prompts for "Configuring gdm3". There are two choices "gdm3" and "lightdm". I picked up "gdm3". Please refer to the attachment for the prompt details as well. We should use "-d" because bionic beaver has not been officially released yet. [Expected Result] The release update completed and I could start using Bionic instead of Xenial. [Actual Result] The update process failed. It shows the error message[1] and automatically asking for filing this bug report. [1] Preparing to unpack .../qml-module-qtquick-dialogs_5.9.5-0ubuntu1_amd64.deb ... Unpacking qml-module-qtquick-dialogs:amd64 (5.9.5-0ubuntu1) over (5.5.1-1ubuntu1) ... Preparing to unpack .../qml-module-qtquick-window2_5.9.5-0ubuntu1_amd64.deb ... Unpacking qml-module-qtquick-window2:amd64 (5.9.5-0ubuntu1) over (5.5.1-2ubuntu6) ... (Reading database ... 253705 files and directories currently installed.) Removing unity-webapps-common (2.4.17+15.10.20150616-0ubuntu2) ... Removing unity-webapps-service (2.5.0~+16.04.20160201-0ubuntu1) ... Removing webapp-container (0.23+16.04.20161028-0ubuntu2) ... Removing webbrowser-app (0.23+16.04.20161028-0ubuntu2) ... dpkg: cycle found while processing triggers:  chain of packages whose triggers are or may be responsible:   bamfdaemon -> gnome-menus  packages' pending triggers which are or may be unresolvable:   gnome-menus: /usr/share/applications   bamfdaemon: /usr/share/applications   libglib2.0-0:amd64: /usr/share/glib-2.0/schemas   desktop-file-utils: /usr/share/applications   mime-support: /usr/share/applications dpkg: error processing package gnome-menus (--remove):  triggers looping, abandoned Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ... Processing triggers for mime-support (3.59ubuntu1) ... Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ... Errors were encountered while processing:  gnome-menus ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/gnome-menus.0.crash' Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an error code (1) *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are:   S: Send report (376.4 KB)   V: View report   K: Keep report file for sending later or copying to somewhere else   I: Cancel and ignore future crashes of this program version   C: Cancel Please choose (S/V/K/I/C): ...... (a lot of them)  qml-module-qtquick-controls2:amd64  qml-module-org-kde-kconfig:amd64  libunity-control-center1  libqt5quickcontrols2-5:amd64  libglib2.0-bin  libkf5plasma5:amd64  locales  qml-module-qtqml-models2:amd64  libkf5coreaddons5:amd64  gir1.2-goa-1.0:amd64  libwebkit2gtk-4.0-37:amd64 Processing was halted because there were too many errors. Upgrade complete The upgrade has completed but there were errors during the upgrade process. To continue please press [ENTER] ubuntu@201606-22338:~$ ========================================================================== ProblemType: Package DistroRelease: Ubuntu 18.04 Package: gnome-menus 3.13.3-6ubuntu3.1 ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117 Uname: Linux 4.4.0-121-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 Date: Wed Apr 25 22:00:01 2018 Dependencies: DistributionChannelDescriptor:  # This is a distribution channel descriptor  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor  canonical-oem-somerville-xenial-amd64-20160624-2 ErrorMessage: triggers looping, abandoned InstallationDate: Installed on 2018-04-25 (0 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 RelatedPackageVersions:  dpkg 1.18.4ubuntu1.4  apt 1.2.26 SourcePackage: gnome-menus Title: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned UpgradeStatus: Upgraded to bionic on 2018-04-25 (0 days ago)
2018-08-09 15:55:05 Julian Andres Klode gnome-menus (Ubuntu Bionic): status Confirmed Won't Fix
2018-08-09 15:55:07 Julian Andres Klode gnome-menus (Ubuntu Xenial): status Confirmed Won't Fix
2018-08-09 15:55:17 Julian Andres Klode gnome-menus (Ubuntu Bionic): status Won't Fix Triaged
2018-08-09 15:55:19 Julian Andres Klode gnome-menus (Ubuntu Xenial): status Won't Fix Confirmed
2018-08-09 15:55:22 Julian Andres Klode gnome-menus (Ubuntu Bionic): status Triaged Confirmed
2018-08-09 16:00:13 Brian Murray ubuntu-release-upgrader (Ubuntu Bionic): status In Progress Fix Committed
2018-08-09 16:00:15 Brian Murray bug added subscriber Ubuntu Stable Release Updates Team
2018-08-09 16:00:19 Brian Murray bug added subscriber SRU Verification
2018-08-09 16:00:28 Brian Murray tags 201606-22338 amd64 apport-package bionic id-5af34d8d6d9b09e77c9ac829 taipei-lab triggers-looping 201606-22338 amd64 apport-package bionic id-5af34d8d6d9b09e77c9ac829 taipei-lab triggers-looping verification-needed verification-needed-bionic
2018-08-09 22:44:51 dann frazier bug added subscriber dann frazier
2018-08-11 14:50:04 Andrea Amoroso bug added subscriber Andrea Amoroso
2018-08-12 15:22:17 Damien Gallagher bug added subscriber Damien Gallagher
2018-08-12 17:36:58 Simmo Saan bug added subscriber Simmo Saan
2018-08-12 23:14:05 Chris Guiver bug added subscriber Chris Guiver
2018-08-13 10:37:09 Anders Bøgh Bruun bug added subscriber Anders Bruun Olsen
2018-08-13 11:23:33 Léon Hagenaars-Keus bug added subscriber Léon Hagenaars-Keus
2018-08-13 15:14:41 Julian Andres Klode tags 201606-22338 amd64 apport-package bionic id-5af34d8d6d9b09e77c9ac829 taipei-lab triggers-looping verification-needed verification-needed-bionic 201606-22338 amd64 apport-package bionic id-5af34d8d6d9b09e77c9ac829 taipei-lab triggers-looping verification-done verification-done-bionic
2018-08-13 16:08:52 Launchpad Janitor ubuntu-release-upgrader (Ubuntu Bionic): status Fix Committed Fix Released
2018-08-13 16:08:56 Brian Murray removed subscriber Ubuntu Stable Release Updates Team
2018-08-14 14:01:29 Sebastien Bacher gnome-menus (Ubuntu Bionic): assignee Julian Andres Klode (juliank)
2018-08-21 11:58:41 Kamil Domański bug added subscriber Kamil Domański
2018-08-25 15:57:06 Jeffrey Bouter bug added subscriber Jeffrey Bouter
2019-03-15 08:46:06 Yuan-Chen Cheng oem-priority: status Confirmed Fix Released
2019-06-18 14:17:33 Julian Andres Klode gnome-menus (Ubuntu): status Confirmed Invalid
2019-06-18 14:17:35 Julian Andres Klode gnome-menus (Ubuntu Xenial): status Confirmed Invalid
2019-06-18 14:17:37 Julian Andres Klode gnome-menus (Ubuntu Bionic): status Confirmed Invalid
2019-06-18 14:48:26 Damien Gallagher removed subscriber Damien Gallagher