wrong processor description

[drambeausoft]

I used OCS agent 2.1.01 and OCS server 2.1RC1 on windows XP SP3.
I tried to inventory a virtual machine running on VMware player running windows XP SP3.
The host use a AMD athlon II X3 455 at 3.31 gHz
OCS reports correctly the processor description but x86 architecture, 32 bit data width and adresse width and only 1 core, that is the actual environnement of windows Xp but not the reality.

There is also no serial number. This information is neither available on a physical machine (not VM).

[Didier Liroulet (dliroulet)]

Hi,

As I understand, your VM only has 1 vCPU configured ?

What's the out put of command "wmic cpu list" ?

If you've only configured one vCPU into VMWare Player, Windows will see the right CPU name (AMD athlon II X3 455), but it will only see one core.

VMWare allows you to emulate CPU and cores, and to mask all hosts ressources to guest, including OCS :-(

Regards

[drambeausoft (didier-rambeau)]

You're right Didier !

result of wmic cpu list :

AddressWidth Architecture Availability Caption ConfigManagerErrorCode ConfigManagerUserConfig CpuStatus CreationClassName CurrentClockSpeed CurrentVoltage DataWidth Description DeviceID ErrorCleared ErrorDescription ExtClock Family InstallDate L2CacheSize L2CacheSpeed LastErrorCode Level LoadPercentage Manufacturer MaxClockSpeed Name OtherFamilyDescription PNPDeviceID PowerManagementCapabilities PowerManagementSupported ProcessorId ProcessorType Revision Role SocketDesignation Status StatusInfo Stepping SystemCreationClassName SystemName UniqueId UpgradeMethod Version VoltageCaps
32 0 3 x86 Family 16 Model 5 Stepping 3 1 Win32_Processor 3314 33 32 x86 Family 16 Model 5 Stepping 3 CPU0 2 512 16 0 AuthenticAMD 3314 AMD Athlon(tm) II X3 455 Processor FALSE 078BFBFF00100F53 3 1283 CPU CPU socket #0 OK 3 3 Win32_ComputerSystem XP1 4 Modèle 5, niveau 3 2

It's working on real PC and when the VM use several core they are correctly reported in OCS

Sorry for the mistake.

But I find another issue, no serial number of the processor are reported, why ?

[Didier Liroulet (dliroulet)]

Because OCS does not retreive processor serial number ;-)

Is it something you need ?

Regards

[drambeausoft (didier-rambeau)]

At this time I don't need it, but I find it strange that an existing field is not used by the agent

[Didier Liroulet (dliroulet)]

Where are you seeing serial number field for CPU ?

Not in OCS console i hope...

[drambeausoft (didier-rambeau)]

I a seen a field for serial number in the detail view of processor information. See screenshot attachment

[Didier Liroulet (dliroulet)]

Oups, forgot this :-(

I take a look to code.

[Didier Liroulet (dliroulet)]

Serial Number added to code into revision 465.

Cheers

[drambeausoft (didier-rambeau)]

How can I get the latest revision of the agent for test purpose