Agent 2.1.1.2 fails on 32 bit systems

Bug #1398377 reported by Holger Schletz
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
OCS Inventory: Windows Agent
Fix Committed
Undecided
Unassigned

Bug Description

This is possibly related to #1372450. The problem occurs on 32 bit installations of Windows 7. There is no visible error message, but no inventory is submitted and download hangs. The log file contains some error messages:

ERROR *** EXECUTABLE PLUGIN => Failed to start executable plugin <C:\Program Files\OCS Inventory Agent\plugins\msofficekey.vbs> (AGENT => Sending Inventory
ERROR *** DOWNLOAD => Can't create OCS Inventory NG Download process (AGENT => Unloading communication provider

This occurs on all 32 bit systems. Reverting to 2.1.1.1 solves these problems. 64 bit systems are not affected (and the plugin mentioned in the log works too).

Revision history for this message
Didier Liroulet (dliroulet) wrote :

OCS agent uses Wow64DisableWow64FsRedirection to disable 64 bits Windows FS redirection, and try to execute 64 bits deployment or VBS scripts plugins in 64 bits.

However, it does seems to work well and also generate this error on XP.

So disabling use of this function

Changed in ocsinventory-windows-agent:
status: New → In Progress
status: In Progress → Fix Committed
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