Windows Agent show empty inventory information

Bug #1343818 reported by SGK1 on 2014-07-18
This bug affects 1 person
Affects Status Importance Assigned to Milestone
OCS Inventory: Windows Agent
Didier Liroulet

Bug Description

 Problem: Windows Agent show empty inventory information
(see also:

I think the problem is "OcsSystray.exe". When I replace this file with version all works well.

Didier Liroulet (dliroulet) wrote :

As for bug 1329003, A security fix déployed in the last month by Microsoft modifiy the way to use IE rendering engine in application.

We are trying to find a workaround...

Changed in ocsinventory-windows-agent:
assignee: nobody → Didier Liroulet (dliroulet)
importance: Undecided → Medium
status: New → Confirmed
Didier Liroulet (dliroulet) wrote :


I've found the problem: COM initialization is no more needed into OcsSystray and OcsNotifyUser projects.

Fixed in revision 500 of code.


Changed in ocsinventory-windows-agent:
status: Confirmed → Fix Committed
Didier Liroulet (dliroulet) wrote :


Test release of agent is available at

Could you ensure it is working for you ?


Rodney Yeo (rodyeo) wrote :

It seems to be working for me in my environment... WMI fix patch applied on this patch... Great! When can this be officially published for Download?

Gespion (gespion) wrote :

hi Didier,

I also had problem with information rendering. It's now working for me too with Windows 7.
Thanks for help. When will it be available on download in OCS website?

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