Activity log for bug #1304472

Date Who What changed Old value New value Message
2014-04-08 14:47:47 Tom Haddon bug added bug
2014-04-08 14:48:24 Tom Haddon attachment added Screenshot of hanging on Google Play https://bugs.launchpad.net/nuvola-player/+bug/1304472/+attachment/4074919/+files/Screenshot%20from%202014-04-08%2015%3A44%3A18.png
2014-04-15 16:57:55 Jiří Janoušek nuvola-player: status New Incomplete
2014-04-18 09:42:37 Tom Haddon nuvola-player: status Incomplete New
2014-04-18 09:42:49 Tom Haddon nuvola-player: status New Confirmed
2014-04-19 06:26:13 Jiří Janoušek nuvola-player: status Confirmed In Progress
2014-04-24 12:22:56 Jiří Janoušek nuvola-player: status In Progress Incomplete
2014-04-30 15:34:31 Jiří Janoušek description Nuvolaplayer just hangs when started. This is on Ubuntu 14.04 using the 2.3.2-0.1~trusty package from http://ppa.launchpad.net/nuvola-player-builders/stable/ubuntu. See attached screenshot. Here's the command line output: $ nuvolaplayer No bp log location saved, using default. [000:000] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:000] Computer model: Not available [000:000] Browser XEmbed support present: 1 [000:000] Browser toolkit is Gtk2. [000:002] Using Gtk2 toolkit No bp log location saved, using default. [000:000] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:000] Computer model: Not available [000:005] No bp log location saved, using default. [000:006] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:006] Computer model: Not available [000:006] Browser XEmbed support present: 1 [000:006] Browser toolkit is Gtk2. [000:006] Using Gtk2 toolkit [000:069] No bp log location saved, using default. [000:070] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:070] Computer model: Not available java version "1.7.0_51" OpenJDK Runtime Environment (IcedTea 2.4.6) (7u51-2.4.6-1ubuntu3) OpenJDK Server VM (build 24.51-b03, mixed mode) Nuvola Warning servicesmanager.vala:98: Unable to load service from /home/mthaddon/.local/share/nuvolaplayer/services/googleplay: /home/mthaddon/.local/share/nuvolaplayer/services/googleplay is not a directory Issue ===== A few users reported that Google Play Music hangs in Ubuntu 14.04 Trusty Tahr. However, I haven't managed to reproduce this issue in a clean Ubuntu 14.04 installation in VirtualBox, so it's necessary to get more feedback and testing from users. Screenshot: https://launchpadlibrarian.net/172242463/Screenshot%20from%202014-04-08%2015%3A44%3A18.png Testing ======= 1) Prepare reference environment Install Nuvola Player from Unstable builds PPA. Instructions: http://nuvolaplayer.fenryxo.cz/help/installation.html#ubuntu Open Google Play Music in Firefox, Chromium or Chrome. Not in GNOME Web (Epiphany) or Midori. Address: https://play.google.com/music Click gear icon at the top right corner, click "Labs" menu item to open Labs settings and turn off all features. Note: If you have Chromecast enabled, you have to use Chromium or Chrome browser to disable it. Open terminal window and type following command. This will temporarily disable all web plugins. sudo mv /usr/lib/mozilla/plugins /usr/lib/mozilla/disabled-plugins 2) WebKitGtk test Run webkitgtkframe tool in terminal and report whether the issue is reproducible. MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/libexec/nuvolaplayer/webkitgtkframe \ https://play.google.com/music 3) WebKit2Gtk test Install a package libwebkit2gtk-3.0-25, run WebKit2Gtk MiniBrowser and report whether the issue is reproducible. MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/lib/x86_64-linux-gnu/webkit2gtk-3.0/libexec/MiniBrowser \ https://play.google.com/music Or MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/lib/i386-linux-gnu/webkit2gtk-3.0/libexec/MiniBrowser \ https://play.google.com/music 4) Nuvola Player test Check whether the issue is reproducible in Nuvola Player. 5) Re-enable plugins Open terminal window and type following command. This will re-enable all web plugins. sudo mv /usr/lib/mozilla/disabled-plugins /usr/lib/mozilla/plugins You might also want to re-enable experimental features from Labs Original report =============== Nuvolaplayer just hangs when started. This is on Ubuntu 14.04 using the 2.3.2-0.1~trusty package from http://ppa.launchpad.net/nuvola-player-builders/stable/ubuntu. See attached screenshot. Here's the command line output: $ nuvolaplayer No bp log location saved, using default. [000:000] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:000] Computer model: Not available [000:000] Browser XEmbed support present: 1 [000:000] Browser toolkit is Gtk2. [000:002] Using Gtk2 toolkit No bp log location saved, using default. [000:000] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:000] Computer model: Not available [000:005] No bp log location saved, using default. [000:006] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:006] Computer model: Not available [000:006] Browser XEmbed support present: 1 [000:006] Browser toolkit is Gtk2. [000:006] Using Gtk2 toolkit [000:069] No bp log location saved, using default. [000:070] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:070] Computer model: Not available java version "1.7.0_51" OpenJDK Runtime Environment (IcedTea 2.4.6) (7u51-2.4.6-1ubuntu3) OpenJDK Server VM (build 24.51-b03, mixed mode)     Nuvola Warning servicesmanager.vala:98: Unable to load service from /home/mthaddon/.local/share/nuvolaplayer/services/googleplay: /home/mthaddon/.local/share/nuvolaplayer/services/googleplay is not a directory
2014-04-30 15:35:20 Matthew Gregg bug added subscriber Matthew Gregg
2014-04-30 15:48:37 Matthew Gregg attachment added Screenshot at 2014-04-30 11:46:07.png https://bugs.launchpad.net/nuvola-player/+bug/1304472/+attachment/4101496/+files/Screenshot%20at%202014-04-30%2011%3A46%3A07.png
2014-04-30 17:30:34 Florian Wiedemann bug added subscriber Florian Wiedemann
2014-05-01 05:33:20 Jiří Janoušek summary Google Play hangs (Ubuntu 14.04 2.3.2-0.1~trusty) Google Play hangs, only top bar loads, a loading arrow present (Ubuntu 14.04 2.3.2-0.1~trusty)
2014-05-07 18:24:31 Florian Wiedemann attachment added Nuvolaplayer Google Music Plugin Error - 2014_05_07.png https://bugs.launchpad.net/nuvola-player/+bug/1304472/+attachment/4107498/+files/Nuvolaplayer%20Google%20Music%20Plugin%20Error%20-%202014_05_07.png
2014-05-08 09:34:26 Jiří Janoušek description Issue ===== A few users reported that Google Play Music hangs in Ubuntu 14.04 Trusty Tahr. However, I haven't managed to reproduce this issue in a clean Ubuntu 14.04 installation in VirtualBox, so it's necessary to get more feedback and testing from users. Screenshot: https://launchpadlibrarian.net/172242463/Screenshot%20from%202014-04-08%2015%3A44%3A18.png Testing ======= 1) Prepare reference environment Install Nuvola Player from Unstable builds PPA. Instructions: http://nuvolaplayer.fenryxo.cz/help/installation.html#ubuntu Open Google Play Music in Firefox, Chromium or Chrome. Not in GNOME Web (Epiphany) or Midori. Address: https://play.google.com/music Click gear icon at the top right corner, click "Labs" menu item to open Labs settings and turn off all features. Note: If you have Chromecast enabled, you have to use Chromium or Chrome browser to disable it. Open terminal window and type following command. This will temporarily disable all web plugins. sudo mv /usr/lib/mozilla/plugins /usr/lib/mozilla/disabled-plugins 2) WebKitGtk test Run webkitgtkframe tool in terminal and report whether the issue is reproducible. MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/libexec/nuvolaplayer/webkitgtkframe \ https://play.google.com/music 3) WebKit2Gtk test Install a package libwebkit2gtk-3.0-25, run WebKit2Gtk MiniBrowser and report whether the issue is reproducible. MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/lib/x86_64-linux-gnu/webkit2gtk-3.0/libexec/MiniBrowser \ https://play.google.com/music Or MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/lib/i386-linux-gnu/webkit2gtk-3.0/libexec/MiniBrowser \ https://play.google.com/music 4) Nuvola Player test Check whether the issue is reproducible in Nuvola Player. 5) Re-enable plugins Open terminal window and type following command. This will re-enable all web plugins. sudo mv /usr/lib/mozilla/disabled-plugins /usr/lib/mozilla/plugins You might also want to re-enable experimental features from Labs Original report =============== Nuvolaplayer just hangs when started. This is on Ubuntu 14.04 using the 2.3.2-0.1~trusty package from http://ppa.launchpad.net/nuvola-player-builders/stable/ubuntu. See attached screenshot. Here's the command line output: $ nuvolaplayer No bp log location saved, using default. [000:000] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:000] Computer model: Not available [000:000] Browser XEmbed support present: 1 [000:000] Browser toolkit is Gtk2. [000:002] Using Gtk2 toolkit No bp log location saved, using default. [000:000] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:000] Computer model: Not available [000:005] No bp log location saved, using default. [000:006] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:006] Computer model: Not available [000:006] Browser XEmbed support present: 1 [000:006] Browser toolkit is Gtk2. [000:006] Using Gtk2 toolkit [000:069] No bp log location saved, using default. [000:070] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:070] Computer model: Not available java version "1.7.0_51" OpenJDK Runtime Environment (IcedTea 2.4.6) (7u51-2.4.6-1ubuntu3) OpenJDK Server VM (build 24.51-b03, mixed mode)     Nuvola Warning servicesmanager.vala:98: Unable to load service from /home/mthaddon/.local/share/nuvolaplayer/services/googleplay: /home/mthaddon/.local/share/nuvolaplayer/services/googleplay is not a directory Issue ===== A few users reported that Google Play Music hangs in Ubuntu 14.04 Trusty Tahr. However, I haven't managed to reproduce this issue in a clean Ubuntu 14.04 installation in VirtualBox, so it's necessary to get more feedback and testing from users. Screenshot: https://launchpadlibrarian.net/172242463/Screenshot%20from%202014-04-08%2015%3A44%3A18.png Testing ======= 1) Prepare reference environment Install Nuvola Player from Unstable builds PPA. Instructions: http://nuvolaplayer.fenryxo.cz/help/installation.html#ubuntu Open Google Play Music in Firefox, Chromium or Chrome. Not in GNOME Web (Epiphany) or Midori. Address: https://play.google.com/music Click gear icon at the top right corner, click "Labs" menu item to open Labs settings and turn off all features. Note: If you have Chromecast enabled, you have to use Chromium or Chrome browser to disable it. Open terminal window and type following command. This will temporarily disable all web plugins. sudo mv /usr/lib/mozilla/plugins /usr/lib/mozilla/disabled-plugins 2) WebKitGtk test Run webkitgtkframe tool in terminal and report whether the issue is reproducible. MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/libexec/nuvolaplayer/webkitgtkframe \ https://play.google.com/music 3) WebKit2Gtk test Install a package libwebkit2gtk-3.0-25, run WebKit2Gtk MiniBrowser and report whether the issue is reproducible. MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/lib/x86_64-linux-gnu/webkit2gtk-3.0/libexec/MiniBrowser \ https://play.google.com/music Or MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/lib/i386-linux-gnu/webkit2gtk-3.0/libexec/MiniBrowser \ https://play.google.com/music 4) Nuvola Player test Check whether the issue is reproducible in Nuvola Player. 5) Re-enable plugins Open terminal window and type following command. This will re-enable all web plugins. sudo mv /usr/lib/mozilla/disabled-plugins /usr/lib/mozilla/plugins You might also want to re-enable experimental features from Labs Results ======= Alex St Laurent and Florian Wiedemann: Issue reproducible in steps 2, 3 & 4 Tom Haddon and Sean Looney: No response Original report =============== Nuvolaplayer just hangs when started. This is on Ubuntu 14.04 using the 2.3.2-0.1~trusty package from http://ppa.launchpad.net/nuvola-player-builders/stable/ubuntu. See attached screenshot. Here's the command line output: $ nuvolaplayer No bp log location saved, using default. [000:000] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:000] Computer model: Not available [000:000] Browser XEmbed support present: 1 [000:000] Browser toolkit is Gtk2. [000:002] Using Gtk2 toolkit No bp log location saved, using default. [000:000] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:000] Computer model: Not available [000:005] No bp log location saved, using default. [000:006] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:006] Computer model: Not available [000:006] Browser XEmbed support present: 1 [000:006] Browser toolkit is Gtk2. [000:006] Using Gtk2 toolkit [000:069] No bp log location saved, using default. [000:070] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:070] Computer model: Not available java version "1.7.0_51" OpenJDK Runtime Environment (IcedTea 2.4.6) (7u51-2.4.6-1ubuntu3) OpenJDK Server VM (build 24.51-b03, mixed mode)     Nuvola Warning servicesmanager.vala:98: Unable to load service from /home/mthaddon/.local/share/nuvolaplayer/services/googleplay: /home/mthaddon/.local/share/nuvolaplayer/services/googleplay is not a directory
2014-05-10 19:07:57 Jiří Janoušek description Issue ===== A few users reported that Google Play Music hangs in Ubuntu 14.04 Trusty Tahr. However, I haven't managed to reproduce this issue in a clean Ubuntu 14.04 installation in VirtualBox, so it's necessary to get more feedback and testing from users. Screenshot: https://launchpadlibrarian.net/172242463/Screenshot%20from%202014-04-08%2015%3A44%3A18.png Testing ======= 1) Prepare reference environment Install Nuvola Player from Unstable builds PPA. Instructions: http://nuvolaplayer.fenryxo.cz/help/installation.html#ubuntu Open Google Play Music in Firefox, Chromium or Chrome. Not in GNOME Web (Epiphany) or Midori. Address: https://play.google.com/music Click gear icon at the top right corner, click "Labs" menu item to open Labs settings and turn off all features. Note: If you have Chromecast enabled, you have to use Chromium or Chrome browser to disable it. Open terminal window and type following command. This will temporarily disable all web plugins. sudo mv /usr/lib/mozilla/plugins /usr/lib/mozilla/disabled-plugins 2) WebKitGtk test Run webkitgtkframe tool in terminal and report whether the issue is reproducible. MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/libexec/nuvolaplayer/webkitgtkframe \ https://play.google.com/music 3) WebKit2Gtk test Install a package libwebkit2gtk-3.0-25, run WebKit2Gtk MiniBrowser and report whether the issue is reproducible. MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/lib/x86_64-linux-gnu/webkit2gtk-3.0/libexec/MiniBrowser \ https://play.google.com/music Or MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/lib/i386-linux-gnu/webkit2gtk-3.0/libexec/MiniBrowser \ https://play.google.com/music 4) Nuvola Player test Check whether the issue is reproducible in Nuvola Player. 5) Re-enable plugins Open terminal window and type following command. This will re-enable all web plugins. sudo mv /usr/lib/mozilla/disabled-plugins /usr/lib/mozilla/plugins You might also want to re-enable experimental features from Labs Results ======= Alex St Laurent and Florian Wiedemann: Issue reproducible in steps 2, 3 & 4 Tom Haddon and Sean Looney: No response Original report =============== Nuvolaplayer just hangs when started. This is on Ubuntu 14.04 using the 2.3.2-0.1~trusty package from http://ppa.launchpad.net/nuvola-player-builders/stable/ubuntu. See attached screenshot. Here's the command line output: $ nuvolaplayer No bp log location saved, using default. [000:000] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:000] Computer model: Not available [000:000] Browser XEmbed support present: 1 [000:000] Browser toolkit is Gtk2. [000:002] Using Gtk2 toolkit No bp log location saved, using default. [000:000] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:000] Computer model: Not available [000:005] No bp log location saved, using default. [000:006] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:006] Computer model: Not available [000:006] Browser XEmbed support present: 1 [000:006] Browser toolkit is Gtk2. [000:006] Using Gtk2 toolkit [000:069] No bp log location saved, using default. [000:070] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:070] Computer model: Not available java version "1.7.0_51" OpenJDK Runtime Environment (IcedTea 2.4.6) (7u51-2.4.6-1ubuntu3) OpenJDK Server VM (build 24.51-b03, mixed mode)     Nuvola Warning servicesmanager.vala:98: Unable to load service from /home/mthaddon/.local/share/nuvolaplayer/services/googleplay: /home/mthaddon/.local/share/nuvolaplayer/services/googleplay is not a directory Issue ===== A few users reported that Google Play Music hangs in Ubuntu 14.04 Trusty Tahr. However, I haven't managed to reproduce this issue in a clean Ubuntu 14.04 installation in VirtualBox, so it's necessary to get more feedback and testing from users. Screenshot: https://launchpadlibrarian.net/172242463/Screenshot%20from%202014-04-08%2015%3A44%3A18.png Testing ======= 1) Prepare reference environment Install Nuvola Player from Unstable builds PPA. Instructions: http://nuvolaplayer.fenryxo.cz/help/installation.html#ubuntu Open Google Play Music in Firefox, Chromium or Chrome. Not in GNOME Web (Epiphany) or Midori. Address: https://play.google.com/music Click gear icon at the top right corner, click "Labs" menu item to open Labs settings and turn off all features. Note: If you have Chromecast enabled, you have to use Chromium or Chrome browser to disable it. Open terminal window and type following command. This will temporarily disable all web plugins. sudo mv /usr/lib/mozilla/plugins /usr/lib/mozilla/disabled-plugins 2) WebKitGtk test Run webkitgtkframe tool in terminal and report whether the issue is reproducible. MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/libexec/nuvolaplayer/webkitgtkframe \ https://play.google.com/music 3) WebKit2Gtk test Install a package libwebkit2gtk-3.0-25, run WebKit2Gtk MiniBrowser and report whether the issue is reproducible. MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/lib/x86_64-linux-gnu/webkit2gtk-3.0/libexec/MiniBrowser \ https://play.google.com/music Or MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/lib/i386-linux-gnu/webkit2gtk-3.0/libexec/MiniBrowser \ https://play.google.com/music 4) Nuvola Player test Check whether the issue is reproducible in Nuvola Player. 5) Re-enable plugins Open terminal window and type following command. This will re-enable all web plugins. sudo mv /usr/lib/mozilla/disabled-plugins /usr/lib/mozilla/plugins You might also want to re-enable experimental features from Labs Results ======= Alex St Laurent and Florian Wiedemann: Issue reproducible in steps 2, 3 & 4 Tom Haddon and Sean Looney: No response Google Play Music All Access Subscription: - Florian Wiedemann: No - Alex St Laurent, Tom Haddon and Sean Looney: No response Original report =============== Nuvolaplayer just hangs when started. This is on Ubuntu 14.04 using the 2.3.2-0.1~trusty package from http://ppa.launchpad.net/nuvola-player-builders/stable/ubuntu. See attached screenshot. Here's the command line output: $ nuvolaplayer No bp log location saved, using default. [000:000] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:000] Computer model: Not available [000:000] Browser XEmbed support present: 1 [000:000] Browser toolkit is Gtk2. [000:002] Using Gtk2 toolkit No bp log location saved, using default. [000:000] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:000] Computer model: Not available [000:005] No bp log location saved, using default. [000:006] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:006] Computer model: Not available [000:006] Browser XEmbed support present: 1 [000:006] Browser toolkit is Gtk2. [000:006] Using Gtk2 toolkit [000:069] No bp log location saved, using default. [000:070] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:070] Computer model: Not available java version "1.7.0_51" OpenJDK Runtime Environment (IcedTea 2.4.6) (7u51-2.4.6-1ubuntu3) OpenJDK Server VM (build 24.51-b03, mixed mode)     Nuvola Warning servicesmanager.vala:98: Unable to load service from /home/mthaddon/.local/share/nuvolaplayer/services/googleplay: /home/mthaddon/.local/share/nuvolaplayer/services/googleplay is not a directory
2014-05-16 15:20:20 Jiří Janoušek description Issue ===== A few users reported that Google Play Music hangs in Ubuntu 14.04 Trusty Tahr. However, I haven't managed to reproduce this issue in a clean Ubuntu 14.04 installation in VirtualBox, so it's necessary to get more feedback and testing from users. Screenshot: https://launchpadlibrarian.net/172242463/Screenshot%20from%202014-04-08%2015%3A44%3A18.png Testing ======= 1) Prepare reference environment Install Nuvola Player from Unstable builds PPA. Instructions: http://nuvolaplayer.fenryxo.cz/help/installation.html#ubuntu Open Google Play Music in Firefox, Chromium or Chrome. Not in GNOME Web (Epiphany) or Midori. Address: https://play.google.com/music Click gear icon at the top right corner, click "Labs" menu item to open Labs settings and turn off all features. Note: If you have Chromecast enabled, you have to use Chromium or Chrome browser to disable it. Open terminal window and type following command. This will temporarily disable all web plugins. sudo mv /usr/lib/mozilla/plugins /usr/lib/mozilla/disabled-plugins 2) WebKitGtk test Run webkitgtkframe tool in terminal and report whether the issue is reproducible. MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/libexec/nuvolaplayer/webkitgtkframe \ https://play.google.com/music 3) WebKit2Gtk test Install a package libwebkit2gtk-3.0-25, run WebKit2Gtk MiniBrowser and report whether the issue is reproducible. MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/lib/x86_64-linux-gnu/webkit2gtk-3.0/libexec/MiniBrowser \ https://play.google.com/music Or MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/lib/i386-linux-gnu/webkit2gtk-3.0/libexec/MiniBrowser \ https://play.google.com/music 4) Nuvola Player test Check whether the issue is reproducible in Nuvola Player. 5) Re-enable plugins Open terminal window and type following command. This will re-enable all web plugins. sudo mv /usr/lib/mozilla/disabled-plugins /usr/lib/mozilla/plugins You might also want to re-enable experimental features from Labs Results ======= Alex St Laurent and Florian Wiedemann: Issue reproducible in steps 2, 3 & 4 Tom Haddon and Sean Looney: No response Google Play Music All Access Subscription: - Florian Wiedemann: No - Alex St Laurent, Tom Haddon and Sean Looney: No response Original report =============== Nuvolaplayer just hangs when started. This is on Ubuntu 14.04 using the 2.3.2-0.1~trusty package from http://ppa.launchpad.net/nuvola-player-builders/stable/ubuntu. See attached screenshot. Here's the command line output: $ nuvolaplayer No bp log location saved, using default. [000:000] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:000] Computer model: Not available [000:000] Browser XEmbed support present: 1 [000:000] Browser toolkit is Gtk2. [000:002] Using Gtk2 toolkit No bp log location saved, using default. [000:000] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:000] Computer model: Not available [000:005] No bp log location saved, using default. [000:006] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:006] Computer model: Not available [000:006] Browser XEmbed support present: 1 [000:006] Browser toolkit is Gtk2. [000:006] Using Gtk2 toolkit [000:069] No bp log location saved, using default. [000:070] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:070] Computer model: Not available java version "1.7.0_51" OpenJDK Runtime Environment (IcedTea 2.4.6) (7u51-2.4.6-1ubuntu3) OpenJDK Server VM (build 24.51-b03, mixed mode)     Nuvola Warning servicesmanager.vala:98: Unable to load service from /home/mthaddon/.local/share/nuvolaplayer/services/googleplay: /home/mthaddon/.local/share/nuvolaplayer/services/googleplay is not a directory Issue ===== A few users reported that Google Play Music hangs in Ubuntu 14.04 Trusty Tahr. However, I haven't managed to reproduce this issue in a clean Ubuntu 14.04 installation in VirtualBox, so it's necessary to get more feedback and testing from users. Screenshot: https://launchpadlibrarian.net/172242463/Screenshot%20from%202014-04-08%2015%3A44%3A18.png Testing ======= 1) Prepare reference environment Install Nuvola Player from Unstable builds PPA. Instructions: http://nuvolaplayer.fenryxo.cz/help/installation.html#ubuntu Open Google Play Music in Firefox, Chromium or Chrome. Not in GNOME Web (Epiphany) or Midori. Address: https://play.google.com/music Click gear icon at the top right corner, click "Labs" menu item to open Labs settings and turn off all features. Note: If you have Chromecast enabled, you have to use Chromium or Chrome browser to disable it. Open terminal window and type following command. This will temporarily disable all web plugins. sudo mv /usr/lib/mozilla/plugins /usr/lib/mozilla/disabled-plugins 2) WebKitGtk test Run webkitgtkframe tool in terminal and report whether the issue is reproducible. MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/libexec/nuvolaplayer/webkitgtkframe \ https://play.google.com/music 3) WebKit2Gtk test Install a package libwebkit2gtk-3.0-25, run WebKit2Gtk MiniBrowser and report whether the issue is reproducible. MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/lib/x86_64-linux-gnu/webkit2gtk-3.0/libexec/MiniBrowser \ https://play.google.com/music Or MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/lib/i386-linux-gnu/webkit2gtk-3.0/libexec/MiniBrowser \ https://play.google.com/music 4) Nuvola Player test Check whether the issue is reproducible in Nuvola Player. 5) Re-enable plugins Open terminal window and type following command. This will re-enable all web plugins. sudo mv /usr/lib/mozilla/disabled-plugins /usr/lib/mozilla/plugins You might also want to re-enable experimental features from Labs Results ======= Alex St Laurent and Florian Wiedemann: Issue reproducible in steps 2, 3 & 4 Tom Haddon and Sean Looney: No response Google Play Music All Access Subscription: - Florian Wiedemann: No - Alex St Laurent: Yes - Tom Haddon and Sean Looney: No response Original report =============== Nuvolaplayer just hangs when started. This is on Ubuntu 14.04 using the 2.3.2-0.1~trusty package from http://ppa.launchpad.net/nuvola-player-builders/stable/ubuntu. See attached screenshot. Here's the command line output: $ nuvolaplayer No bp log location saved, using default. [000:000] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:000] Computer model: Not available [000:000] Browser XEmbed support present: 1 [000:000] Browser toolkit is Gtk2. [000:002] Using Gtk2 toolkit No bp log location saved, using default. [000:000] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:000] Computer model: Not available [000:005] No bp log location saved, using default. [000:006] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:006] Computer model: Not available [000:006] Browser XEmbed support present: 1 [000:006] Browser toolkit is Gtk2. [000:006] Using Gtk2 toolkit [000:069] No bp log location saved, using default. [000:070] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:070] Computer model: Not available java version "1.7.0_51" OpenJDK Runtime Environment (IcedTea 2.4.6) (7u51-2.4.6-1ubuntu3) OpenJDK Server VM (build 24.51-b03, mixed mode)     Nuvola Warning servicesmanager.vala:98: Unable to load service from /home/mthaddon/.local/share/nuvolaplayer/services/googleplay: /home/mthaddon/.local/share/nuvolaplayer/services/googleplay is not a directory
2014-05-25 13:23:49 Sergio Castillo bug task added ubuntu
2014-05-25 13:23:58 Launchpad Janitor ubuntu: status New Confirmed
2014-05-25 13:24:14 Sergio Castillo bug task deleted ubuntu
2014-05-30 10:33:03 Tom Haddon description Issue ===== A few users reported that Google Play Music hangs in Ubuntu 14.04 Trusty Tahr. However, I haven't managed to reproduce this issue in a clean Ubuntu 14.04 installation in VirtualBox, so it's necessary to get more feedback and testing from users. Screenshot: https://launchpadlibrarian.net/172242463/Screenshot%20from%202014-04-08%2015%3A44%3A18.png Testing ======= 1) Prepare reference environment Install Nuvola Player from Unstable builds PPA. Instructions: http://nuvolaplayer.fenryxo.cz/help/installation.html#ubuntu Open Google Play Music in Firefox, Chromium or Chrome. Not in GNOME Web (Epiphany) or Midori. Address: https://play.google.com/music Click gear icon at the top right corner, click "Labs" menu item to open Labs settings and turn off all features. Note: If you have Chromecast enabled, you have to use Chromium or Chrome browser to disable it. Open terminal window and type following command. This will temporarily disable all web plugins. sudo mv /usr/lib/mozilla/plugins /usr/lib/mozilla/disabled-plugins 2) WebKitGtk test Run webkitgtkframe tool in terminal and report whether the issue is reproducible. MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/libexec/nuvolaplayer/webkitgtkframe \ https://play.google.com/music 3) WebKit2Gtk test Install a package libwebkit2gtk-3.0-25, run WebKit2Gtk MiniBrowser and report whether the issue is reproducible. MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/lib/x86_64-linux-gnu/webkit2gtk-3.0/libexec/MiniBrowser \ https://play.google.com/music Or MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/lib/i386-linux-gnu/webkit2gtk-3.0/libexec/MiniBrowser \ https://play.google.com/music 4) Nuvola Player test Check whether the issue is reproducible in Nuvola Player. 5) Re-enable plugins Open terminal window and type following command. This will re-enable all web plugins. sudo mv /usr/lib/mozilla/disabled-plugins /usr/lib/mozilla/plugins You might also want to re-enable experimental features from Labs Results ======= Alex St Laurent and Florian Wiedemann: Issue reproducible in steps 2, 3 & 4 Tom Haddon and Sean Looney: No response Google Play Music All Access Subscription: - Florian Wiedemann: No - Alex St Laurent: Yes - Tom Haddon and Sean Looney: No response Original report =============== Nuvolaplayer just hangs when started. This is on Ubuntu 14.04 using the 2.3.2-0.1~trusty package from http://ppa.launchpad.net/nuvola-player-builders/stable/ubuntu. See attached screenshot. Here's the command line output: $ nuvolaplayer No bp log location saved, using default. [000:000] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:000] Computer model: Not available [000:000] Browser XEmbed support present: 1 [000:000] Browser toolkit is Gtk2. [000:002] Using Gtk2 toolkit No bp log location saved, using default. [000:000] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:000] Computer model: Not available [000:005] No bp log location saved, using default. [000:006] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:006] Computer model: Not available [000:006] Browser XEmbed support present: 1 [000:006] Browser toolkit is Gtk2. [000:006] Using Gtk2 toolkit [000:069] No bp log location saved, using default. [000:070] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:070] Computer model: Not available java version "1.7.0_51" OpenJDK Runtime Environment (IcedTea 2.4.6) (7u51-2.4.6-1ubuntu3) OpenJDK Server VM (build 24.51-b03, mixed mode)     Nuvola Warning servicesmanager.vala:98: Unable to load service from /home/mthaddon/.local/share/nuvolaplayer/services/googleplay: /home/mthaddon/.local/share/nuvolaplayer/services/googleplay is not a directory Issue ===== A few users reported that Google Play Music hangs in Ubuntu 14.04 Trusty Tahr. However, I haven't managed to reproduce this issue in a clean Ubuntu 14.04 installation in VirtualBox, so it's necessary to get more feedback and testing from users. Screenshot: https://launchpadlibrarian.net/172242463/Screenshot%20from%202014-04-08%2015%3A44%3A18.png Testing ======= 1) Prepare reference environment Install Nuvola Player from Unstable builds PPA. Instructions: http://nuvolaplayer.fenryxo.cz/help/installation.html#ubuntu Open Google Play Music in Firefox, Chromium or Chrome. Not in GNOME Web (Epiphany) or Midori. Address: https://play.google.com/music Click gear icon at the top right corner, click "Labs" menu item to open Labs settings and turn off all features. Note: If you have Chromecast enabled, you have to use Chromium or Chrome browser to disable it. Open terminal window and type following command. This will temporarily disable all web plugins. sudo mv /usr/lib/mozilla/plugins /usr/lib/mozilla/disabled-plugins 2) WebKitGtk test Run webkitgtkframe tool in terminal and report whether the issue is reproducible. MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/libexec/nuvolaplayer/webkitgtkframe \ https://play.google.com/music 3) WebKit2Gtk test Install a package libwebkit2gtk-3.0-25, run WebKit2Gtk MiniBrowser and report whether the issue is reproducible. MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/lib/x86_64-linux-gnu/webkit2gtk-3.0/libexec/MiniBrowser \ https://play.google.com/music Or MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/lib/i386-linux-gnu/webkit2gtk-3.0/libexec/MiniBrowser \ https://play.google.com/music 4) Nuvola Player test Check whether the issue is reproducible in Nuvola Player. 5) Re-enable plugins Open terminal window and type following command. This will re-enable all web plugins. sudo mv /usr/lib/mozilla/disabled-plugins /usr/lib/mozilla/plugins You might also want to re-enable experimental features from Labs Results ======= Alex St Laurent and Florian Wiedemann: Issue reproducible in steps 2, 3 & 4 Tom Haddon and Sean Looney: No response Google Play Music All Access Subscription: - Florian Wiedemann: No - Alex St Laurent: Yes - Tom Haddon: No - Sean Looney: No response Original report =============== Nuvolaplayer just hangs when started. This is on Ubuntu 14.04 using the 2.3.2-0.1~trusty package from http://ppa.launchpad.net/nuvola-player-builders/stable/ubuntu. See attached screenshot. Here's the command line output: $ nuvolaplayer No bp log location saved, using default. [000:000] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:000] Computer model: Not available [000:000] Browser XEmbed support present: 1 [000:000] Browser toolkit is Gtk2. [000:002] Using Gtk2 toolkit No bp log location saved, using default. [000:000] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:000] Computer model: Not available [000:005] No bp log location saved, using default. [000:006] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:006] Computer model: Not available [000:006] Browser XEmbed support present: 1 [000:006] Browser toolkit is Gtk2. [000:006] Using Gtk2 toolkit [000:069] No bp log location saved, using default. [000:070] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:070] Computer model: Not available java version "1.7.0_51" OpenJDK Runtime Environment (IcedTea 2.4.6) (7u51-2.4.6-1ubuntu3) OpenJDK Server VM (build 24.51-b03, mixed mode)     Nuvola Warning servicesmanager.vala:98: Unable to load service from /home/mthaddon/.local/share/nuvolaplayer/services/googleplay: /home/mthaddon/.local/share/nuvolaplayer/services/googleplay is not a directory
2014-05-30 10:34:06 Tom Haddon nuvola-player: status Incomplete Confirmed
2014-05-30 11:09:09 Jiří Janoušek nuvola-player: status Confirmed Incomplete
2014-05-30 11:21:08 Tom Haddon nuvola-player: status Incomplete Confirmed
2014-06-05 11:54:54 Jiří Janoušek nuvola-player: status Confirmed Incomplete
2014-07-17 12:25:33 Tom Haddon attachment added nuvola.png https://bugs.launchpad.net/nuvola-player/+bug/1304472/+attachment/4154625/+files/nuvola.png
2014-07-17 12:25:45 Tom Haddon nuvola-player: status Incomplete Confirmed
2014-07-18 10:27:13 Jiří Janoušek summary Google Play hangs, only top bar loads, a loading arrow present (Ubuntu 14.04 2.3.2-0.1~trusty) Google Play hangs, only top bar and sidebar load (Ubuntu 14.04 2.3.2-0.1~trusty)
2014-07-24 19:47:48 Jiří Janoušek nuvola-player: status Confirmed Incomplete
2014-07-31 16:55:41 Jiří Janoušek description Issue ===== A few users reported that Google Play Music hangs in Ubuntu 14.04 Trusty Tahr. However, I haven't managed to reproduce this issue in a clean Ubuntu 14.04 installation in VirtualBox, so it's necessary to get more feedback and testing from users. Screenshot: https://launchpadlibrarian.net/172242463/Screenshot%20from%202014-04-08%2015%3A44%3A18.png Testing ======= 1) Prepare reference environment Install Nuvola Player from Unstable builds PPA. Instructions: http://nuvolaplayer.fenryxo.cz/help/installation.html#ubuntu Open Google Play Music in Firefox, Chromium or Chrome. Not in GNOME Web (Epiphany) or Midori. Address: https://play.google.com/music Click gear icon at the top right corner, click "Labs" menu item to open Labs settings and turn off all features. Note: If you have Chromecast enabled, you have to use Chromium or Chrome browser to disable it. Open terminal window and type following command. This will temporarily disable all web plugins. sudo mv /usr/lib/mozilla/plugins /usr/lib/mozilla/disabled-plugins 2) WebKitGtk test Run webkitgtkframe tool in terminal and report whether the issue is reproducible. MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/libexec/nuvolaplayer/webkitgtkframe \ https://play.google.com/music 3) WebKit2Gtk test Install a package libwebkit2gtk-3.0-25, run WebKit2Gtk MiniBrowser and report whether the issue is reproducible. MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/lib/x86_64-linux-gnu/webkit2gtk-3.0/libexec/MiniBrowser \ https://play.google.com/music Or MOZ_PLUGIN_PATH=/opt/nuvolaplayer/flash/wrapped \ /usr/lib/i386-linux-gnu/webkit2gtk-3.0/libexec/MiniBrowser \ https://play.google.com/music 4) Nuvola Player test Check whether the issue is reproducible in Nuvola Player. 5) Re-enable plugins Open terminal window and type following command. This will re-enable all web plugins. sudo mv /usr/lib/mozilla/disabled-plugins /usr/lib/mozilla/plugins You might also want to re-enable experimental features from Labs Results ======= Alex St Laurent and Florian Wiedemann: Issue reproducible in steps 2, 3 & 4 Tom Haddon and Sean Looney: No response Google Play Music All Access Subscription: - Florian Wiedemann: No - Alex St Laurent: Yes - Tom Haddon: No - Sean Looney: No response Original report =============== Nuvolaplayer just hangs when started. This is on Ubuntu 14.04 using the 2.3.2-0.1~trusty package from http://ppa.launchpad.net/nuvola-player-builders/stable/ubuntu. See attached screenshot. Here's the command line output: $ nuvolaplayer No bp log location saved, using default. [000:000] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:000] Computer model: Not available [000:000] Browser XEmbed support present: 1 [000:000] Browser toolkit is Gtk2. [000:002] Using Gtk2 toolkit No bp log location saved, using default. [000:000] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:000] Computer model: Not available [000:005] No bp log location saved, using default. [000:006] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:006] Computer model: Not available [000:006] Browser XEmbed support present: 1 [000:006] Browser toolkit is Gtk2. [000:006] Using Gtk2 toolkit [000:069] No bp log location saved, using default. [000:070] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:070] Computer model: Not available java version "1.7.0_51" OpenJDK Runtime Environment (IcedTea 2.4.6) (7u51-2.4.6-1ubuntu3) OpenJDK Server VM (build 24.51-b03, mixed mode)     Nuvola Warning servicesmanager.vala:98: Unable to load service from /home/mthaddon/.local/share/nuvolaplayer/services/googleplay: /home/mthaddon/.local/share/nuvolaplayer/services/googleplay is not a directory Issue ===== A few users reported that Google Play Music hangs in Ubuntu 14.04 Trusty Tahr. However, I haven't managed to reproduce this issue in a clean Ubuntu 14.04 installation in VirtualBox. Screenshot: https://launchpadlibrarian.net/180151629/nuvola.png It was discovered that the bug occurs in bare WebKitGtk debugging tools, so it is necessary to report it upstream to the WebKit bugzilla - see comment 44. https://bugs.launchpad.net/nuvola-player/+bug/1304472/comments/44 Testing ======= http://nuvolaplayer.fenryxo.cz/help/troubleshooting/googleplay.html Results ======= Alex St Laurent and Florian Wiedemann: Issue reproducible in steps 2, 3 & 4 Tom Haddon and Sean Looney: No response Google Play Music All Access Subscription: - Florian Wiedemann: No - Alex St Laurent: Yes - Tom Haddon: No - Sean Looney: No response Original report =============== Nuvolaplayer just hangs when started. This is on Ubuntu 14.04 using the 2.3.2-0.1~trusty package from http://ppa.launchpad.net/nuvola-player-builders/stable/ubuntu. See attached screenshot. Here's the command line output: $ nuvolaplayer No bp log location saved, using default. [000:000] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:000] Computer model: Not available [000:000] Browser XEmbed support present: 1 [000:000] Browser toolkit is Gtk2. [000:002] Using Gtk2 toolkit No bp log location saved, using default. [000:000] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:000] Computer model: Not available [000:005] No bp log location saved, using default. [000:006] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:006] Computer model: Not available [000:006] Browser XEmbed support present: 1 [000:006] Browser toolkit is Gtk2. [000:006] Using Gtk2 toolkit [000:069] No bp log location saved, using default. [000:070] Cpu: 6.42.7, x4, 2501Mhz, 7981MB [000:070] Computer model: Not available java version "1.7.0_51" OpenJDK Runtime Environment (IcedTea 2.4.6) (7u51-2.4.6-1ubuntu3) OpenJDK Server VM (build 24.51-b03, mixed mode)     Nuvola Warning servicesmanager.vala:98: Unable to load service from /home/mthaddon/.local/share/nuvolaplayer/services/googleplay: /home/mthaddon/.local/share/nuvolaplayer/services/googleplay is not a directory
2014-09-08 21:33:26 Derek removed subscriber Derek
2014-10-01 11:05:06 Jiří Janoušek nuvola-player: status Incomplete Invalid
2014-11-09 12:29:13 skintigth bug added subscriber skintigth