A user with portal rights is able to change the ticket number.
Bug fixed
Hi Dhinesh, I committed the changes you have done in crm_helpdesk.py, but error occured as: Invalid architecture error. Since, i cant able to access the test server.
Here i attached the bug i observed during openerp server login.
Hi Anbu, Sorry for the problem happens due to code change now it is fixed and i checkedin the code please refer it.
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Bug fixed