API unexpected exception message

Bug #1810342 reported by Belmiro Moreira
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
OpenStack Compute (nova)
Opinion
Wishlist
Belmiro Moreira

Bug Description

The "API unexpected exception" message tells the user to open a bug in launchpad and attach the log file if possible.
Usually an user doesn't have access to API logs and doesn't know about the nuts and bolts of OpenStack.
This error message has been confusing some of our users because asks them to not contact the cloud provider support but instead a website that they don't know.

I would prefer to have only a simple error message like "API unexpected exception" or instead, a configurable message where the cloud provider can point their users to the correct support page.

Changed in nova:
assignee: nobody → Belmiro Moreira (moreira-belmiro-email-lists)
description: updated
Revision history for this message
OpenStack Infra (hudson-openstack) wrote : Fix proposed to nova (master)

Fix proposed to branch: master
Review: https://review.openstack.org/628061

Changed in nova:
status: New → In Progress
Matt Riedemann (mriedem)
Changed in nova:
status: In Progress → Opinion
importance: Undecided → Wishlist
Matt Riedemann (mriedem)
Changed in nova:
assignee: Belmiro Moreira (moreira-belmiro-email-lists) → nobody
Revision history for this message
OpenStack Infra (hudson-openstack) wrote : Change abandoned on nova (master)

Change abandoned by Matt Riedemann (<email address hidden>) on branch: master
Review: https://review.opendev.org/628061
Reason: This has been sitting for a long time. I think agreement was to make something configurable for this so it can essentially be ORM'ed by deployers but I don't see anyone working on that.

Changed in nova:
assignee: nobody → Belmiro Moreira (moreira-belmiro-email-lists)
Revision history for this message
OpenStack Infra (hudson-openstack) wrote : Fix included in openstack/nova 23.0.0.0rc1

This issue was fixed in the openstack/nova 23.0.0.0rc1 release candidate.

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