Comment 3 for bug 1694959

Going to need more details about this. What is the recreate scenario? What type of instance is it - is it volume-backed or using nova local disk (ephemeral)?

Are there errors in the nova-compute logs during the snapshot? Are there errors in the Glance logs? Is a snapshot image created in glance and if so, what are the details about that (image show output)? Is the image uploading?

Which virt driver are you using? Which glance image backend are you using?