Bug #1210911 “Netflix “Cannot find server” error” : Bugs : Netflix Desktop

Revision history for this message

Erich E. Hoover (ehoover) wrote on 2013-08-11:

#1

I'm not seeing any new problems... Are you maybe having a problem where the browser can go anywhere except movies.netflix.com? (You can use Ctrl+L to visit other sites)

Revision history for this message

Brendan Campbell (patrickj-4) wrote on 2013-08-12: Re: [Bug 1210911] Re: Netflix "Cannot find server" error

#2

Download full text (7.9 KiB)

On 2013-08-10 19:43, Erich E. Hoover wrote:
> I'm not seeing any new problems... Are you maybe having a problem
> where
> the browser can go anywhere except movies.netflix.com? (You can use
> Ctrl+L to visit other sites)
>
> --
> You received this bug notification because you are subscribed to the
> bug
> report.
> https://bugs.launchpad.net/bugs/1210911
>
> Title:
> Netflix "Cannot find server" error
>
> Status in Netflix Desktop:
> New
>
> Bug description:
> Attempted Clean Install from PPA on Linux Mint.
>
> Basically I get to the Netflix screen and then the browser just
> hangs.
> The error seems to be related to some Silverlight upgrade Netflix
> and/or Microsoft did to prevent Linux users from watching movies on
> unsupported (i.e. Windows/Macs) devices.
>
> Can you confirm that the PPA works with the current versions of
> Silverlight (as of 08/2013), and whether there are some known
> workarounds?
>
> Attachment Log below:
>
>
>
> ################################################################################
> # OpenGL Diagnostics
> #
>
> ################################################################################
> Direct Rendering: Yes
> OpenGL Vendor: NVIDIA Corporation
> GLX Version: 1.4
>
> ################################################################################
> # Firefox
> #
>
> ################################################################################
> fixme:heap:HeapSetInformation (nil) 1 (nil) 0
> fixme:process:SetProcessDEPPolicy (1): stub
> fixme:advapi:RegisterTraceGuidsW (0x1a512b7, 0xe91940,
> {509962e0-406b-46f4-99ba-5a009f8d2225}, 3, 0x3606900, (null), (null),
> 0xe91970,): stub
> fixme:winsock:WSCGetProviderPath
> ({e70f1aa0-ab8b-11cf-8ca3-00805f48a192} 0x3c0e6f0 0x3c0e6b0 0x3c0e6dc)
> Stub!
> fixme:winsock:WSCGetProviderPath
> ({e70f1aa0-ab8b-11cf-8ca3-00805f48a192} 0x3c0e6f0 0x3c0e6b0 0x3c0e6dc)
> Stub!
> fixme:winsock:WSCGetProviderPath
> ({11058240-be47-11cf-95c8-00805f48a192} 0x3c0e6f0 0x3c0e6b0 0x3c0e6dc)
> Stub!
> fixme:winsock:WSCGetProviderPath
> ({11058241-be47-11cf-95c8-00805f48a192} 0x3c0e6f0 0x3c0e6b0 0x3c0e6dc)
> Stub!
> fixme:winsock:WSCGetProviderPath
> ({11058241-be47-11cf-95c8-00805f48a192} 0x3c0e6f0 0x3c0e6b0 0x3c0e6dc)
> Stub!
> fixme:imm:ImmReleaseContext (0x10076, 0x1483b0): stub
> fixme:win:EnumDisplayDevicesW ((null),0,0x32e450,0x00000000), stub!
> fixme:ntdll:NtLockFile I/O completion on lock not implemented yet
> fixme:alsa:AudioSessionControl_SetGroupingParam
> (0x15f4d8)->({f607af42-042b-483c-ba61-9e8a67fd2c85}, (null)) - stub
> fixme:alsa:AudioSessionControl_SetGroupingParam
> (0x15f4d8)->({00000000-0000-0000-0000-000000000000}, (null)) - stub
> fixme:alsa:AudioSessionControl_UnregisterAudioSessionNotification
> (0x15f4d8)->(0x5c46340) - stub
> fixme:advapi:FileEncryptionStatusW
> (L"C:\\browser-profile\\webapps\\webapps-1.json" 0x4efe39c): stub
> fixme:advapi:TraceEvent 0 0x32edf0
> err:ole:CoGetClassObject class
> {f7747266-777d-4f61-a175-dd5adf1e37df} not registered
> err:ole:CoGetClassObject no class object
> {f7747266-777d-4f61-a175-dd5adf1e37df} could be cr...

On 2013-08-10 19:43, Erich E. Hoover wrote:
> I'm not seeing any new problems...  Are you maybe having a problem 
> where
> the browser can go anywhere except movies.netflix.com?  (You can use
> Ctrl+L to visit other sites)
> 
> --
> You received this bug notification because you are subscribed to the 
> bug
> report.
> https://bugs.launchpad.net/bugs/1210911
> 
> Title:
>   Netflix  "Cannot find server" error
> 
> Status in Netflix Desktop:
>   New
> 
> Bug description:
>   Attempted Clean Install from PPA on Linux Mint.
> 
>   Basically I get to the Netflix screen and then the browser just 
> hangs.
>   The error seems to be related to some Silverlight upgrade Netflix
>   and/or Microsoft did to prevent Linux users from watching movies on
>   unsupported (i.e. Windows/Macs) devices.
> 
>   Can you confirm that the PPA works with the current versions of
>   Silverlight (as of 08/2013), and whether there are some known
>   workarounds?
> 
>   Attachment Log below:
> 
> 
> 
> ################################################################################
>   # OpenGL Diagnostics
>           #
> 
> ################################################################################
>   Direct Rendering: Yes
>   OpenGL Vendor: NVIDIA Corporation
>   GLX Version: 1.4
> 
> ################################################################################
>   # Firefox
>           #
> 
> ################################################################################
>   fixme:heap:HeapSetInformation (nil) 1 (nil) 0
>   fixme:process:SetProcessDEPPolicy (1): stub
>   fixme:advapi:RegisterTraceGuidsW (0x1a512b7, 0xe91940,
> {509962e0-406b-46f4-99ba-5a009f8d2225}, 3, 0x3606900, (null), (null),
> 0xe91970,): stub
>   fixme:winsock:WSCGetProviderPath
> ({e70f1aa0-ab8b-11cf-8ca3-00805f48a192} 0x3c0e6f0 0x3c0e6b0 0x3c0e6dc)
> Stub!
>   fixme:winsock:WSCGetProviderPath
> ({e70f1aa0-ab8b-11cf-8ca3-00805f48a192} 0x3c0e6f0 0x3c0e6b0 0x3c0e6dc)
> Stub!
>   fixme:winsock:WSCGetProviderPath
> ({11058240-be47-11cf-95c8-00805f48a192} 0x3c0e6f0 0x3c0e6b0 0x3c0e6dc)
> Stub!
>   fixme:winsock:WSCGetProviderPath
> ({11058241-be47-11cf-95c8-00805f48a192} 0x3c0e6f0 0x3c0e6b0 0x3c0e6dc)
> Stub!
>   fixme:winsock:WSCGetProviderPath
> ({11058241-be47-11cf-95c8-00805f48a192} 0x3c0e6f0 0x3c0e6b0 0x3c0e6dc)
> Stub!
>   fixme:imm:ImmReleaseContext (0x10076, 0x1483b0): stub
>   fixme:win:EnumDisplayDevicesW ((null),0,0x32e450,0x00000000), stub!
>   fixme:ntdll:NtLockFile I/O completion on lock not implemented yet
>   fixme:alsa:AudioSessionControl_SetGroupingParam
> (0x15f4d8)->({f607af42-042b-483c-ba61-9e8a67fd2c85}, (null)) - stub
>   fixme:alsa:AudioSessionControl_SetGroupingParam
> (0x15f4d8)->({00000000-0000-0000-0000-000000000000}, (null)) - stub
>   fixme:alsa:AudioSessionControl_UnregisterAudioSessionNotification
> (0x15f4d8)->(0x5c46340) - stub
>   fixme:advapi:FileEncryptionStatusW
> (L"C:\\browser-profile\\webapps\\webapps-1.json" 0x4efe39c): stub
>   fixme:advapi:TraceEvent 0 0x32edf0
>   err:ole:CoGetClassObject class
> {f7747266-777d-4f61-a175-dd5adf1e37df} not registered
>   err:ole:CoGetClassObject no class object
> {f7747266-777d-4f61-a175-dd5adf1e37df} could be created for context
> 0x1
>   fixme:resource:GetGuiResources (0xffffffff,0): stub
>   err:ole:CoGetClassObject class
> {f7747266-777d-4f61-a175-dd5adf1e37df} not registered
>   err:ole:CoGetClassObject no class object
> {f7747266-777d-4f61-a175-dd5adf1e37df} could be created for context
> 0x1
>   err:ole:CoGetClassObject class
> {f7747266-777d-4f61-a175-dd5adf1e37df} not registered
>   err:ole:CoGetClassObject no class object
> {f7747266-777d-4f61-a175-dd5adf1e37df} could be created for context
> 0x1
>   fixme:ieframe:taskbar_list_MarkFullscreenWindow iface 0x16f158, hwnd
> 0x10080, fullscreen true stub!
>   fixme:win:FlashWindowEx 0x32e50c
>   fixme:imm:ImmGetOpenStatus (0x1483b0): semi-stub
>   err:ole:CoGetClassObject class
> {f7747266-777d-4f61-a175-dd5adf1e37df} not registered
>   err:ole:CoGetClassObject no class object
> {f7747266-777d-4f61-a175-dd5adf1e37df} could be created for context
> 0x1
>   fixme:wininet:query_global_option 
> INTERNET_OPTION_PER_CONNECTION_OPTION stub
>   fixme:wininet:query_global_option Unknown dwOption 10
>   fixme:wininet:query_global_option Unhandled dwOption 4
>   fixme:wininet:query_global_option 
> INTERNET_OPTION_PER_CONNECTION_OPTION stub
>   fixme:wininet:query_global_option Unhandled dwOption 4
>   fixme:wininet:query_global_option 
> INTERNET_OPTION_PER_CONNECTION_OPTION stub
>   fixme:wininet:query_global_option Unknown dwOption 10
>   fixme:wininet:query_global_option Unhandled dwOption 4
>   fixme:wininet:query_global_option 
> INTERNET_OPTION_PER_CONNECTION_OPTION stub
>   fixme:wininet:query_global_option Unhandled dwOption 4
>   fixme:wininet:query_global_option 
> INTERNET_OPTION_PER_CONNECTION_OPTION stub
>   fixme:wininet:query_global_option Unknown dwOption 10
>   fixme:wininet:query_global_option 
> INTERNET_OPTION_PER_CONNECTION_OPTION stub
>   fixme:advapi:TraceEvent 0 0x32a240
>   fixme:advapi:FileEncryptionStatusW (L"C:\\browser-profile\\Cache"
> 0x57fe11c): stub
>   fixme:wininet:query_global_option 
> INTERNET_OPTION_PER_CONNECTION_OPTION stub
>   fixme:wininet:query_global_option Unknown dwOption 10
>   fixme:wininet:query_global_option Unhandled dwOption 4
>   fixme:wininet:query_global_option 
> INTERNET_OPTION_PER_CONNECTION_OPTION stub
>   fixme:wininet:query_global_option Unhandled dwOption 4
>   fixme:wininet:query_global_option 
> INTERNET_OPTION_PER_CONNECTION_OPTION stub
>   fixme:wininet:query_global_option Unknown dwOption 10
>   fixme:wininet:query_global_option 
> INTERNET_OPTION_PER_CONNECTION_OPTION stub
>   fixme:advapi:FileEncryptionStatusW
> (L"C:\\browser-profile\\safebrowsing" 0x7bfe364): stub
>   fixme:advapi:FileEncryptionStatusW
> (L"C:\\browser-profile\\safebrowsing\\test-malware-simple-1.sbstore"
> 0x7bfe2fc): stub
>   fixme:advapi:FileEncryptionStatusW
> (L"C:\\browser-profile\\safebrowsing\\test-malware-simple-1.cache"
> 0x7bfe304): stub
>   fixme:advapi:FileEncryptionStatusW
> (L"C:\\browser-profile\\safebrowsing\\test-phish-simple-1.sbstore"
> 0x7bfe2fc): stub
>   fixme:advapi:FileEncryptionStatusW
> (L"C:\\browser-profile\\safebrowsing\\test-phish-simple-1.cache"
> 0x7bfe304): stub
>   fixme:advapi:FileEncryptionStatusW
> (L"C:\\browser-profile\\safebrowsing-backup" 0x7bfe374): stub
>   err:ole:CoGetClassObject class
> {f7747266-777d-4f61-a175-dd5adf1e37df} not registered
>   err:ole:CoGetClassObject no class object
> {f7747266-777d-4f61-a175-dd5adf1e37df} could be created for context
> 0x1
>   err:ole:CoGetClassObject class
> {f7747266-777d-4f61-a175-dd5adf1e37df} not registered
>   err:ole:CoGetClassObject no class object
> {f7747266-777d-4f61-a175-dd5adf1e37df} could be created for context
> 0x1
>   err:ole:CoGetClassObject class
> {4125dd96-e03a-4103-8f70-e0597d803b9c} not registered
>   err:ole:CoGetClassObject class
> {4125dd96-e03a-4103-8f70-e0597d803b9c} not registered
>   err:ole:CoGetClassObject no class object
> {4125dd96-e03a-4103-8f70-e0597d803b9c} could be created for context
> 0x3
>   fixme:console:CONSOLE_DefaultHandler Terminating process 8 on event 0
> 
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/netflix-desktop/+bug/1210911/+subscriptions

FYI - Just installed your code on Arch Linux and ran into the same issue 
- Firefox hangs at startup and gives error message: "can't find server 
at movies.netflix.com" error message. I also modified Firefox to prevent 
it from doing automatic updates on startup, and reset/cleared the home 
directory entry. FWIW I was able to access google via the 'Ctrl/L' menu 
- so there is some functionality there. I also found reports of a 
similar error here - so I have no idea what the underlying issue is:

https://answers.launchpad.net/netflix-d … ion/229828

However I've run into this on 2 separate m/cs + Linux distros and this 
used to work ok. So I'm curious as to what's causing the problem. Let me 
know what you find out.

TIA
BrendanC

-- 
BrendanC

Revision history for this message

Brendan Campbell (patrickj-4) wrote on 2013-08-12: fyi - Firefox XML Parse Error

#3

Hi,
Just wanted to follow up with you and confirm that this appears to be a
bug in Firefox caused by an invalid parsing error. I believe this has
been reported before, but clearly the fix does not work for everyone.
Here's a link to my posting on the Arch forum with some more details.
Hopefully this can help resolve the issue.

https://bbs.archlinux.org/viewtopic.php?id=168154

--

BrendanC

Revision history for this message

Brendan Campbell (patrickj-4) wrote on 2013-08-14: Re: [Bug 1210911] Re: Netflix "Cannot find server" error

#4

Download full text (7.4 KiB)

On 2013-08-10 19:43, Erich E. Hoover wrote:
> I'm not seeing any new problems... Are you maybe having a problem
> where
> the browser can go anywhere except movies.netflix.com? (You can use
> Ctrl+L to visit other sites)
>
> --
> You received this bug notification because you are subscribed to the
> bug
> report.
> https://bugs.launchpad.net/bugs/1210911
>
> Title:
> Netflix "Cannot find server" error
>
> Status in Netflix Desktop:
> New
>
> Bug description:
> Attempted Clean Install from PPA on Linux Mint.
>
> Basically I get to the Netflix screen and then the browser just
> hangs.
> The error seems to be related to some Silverlight upgrade Netflix
> and/or Microsoft did to prevent Linux users from watching movies on
> unsupported (i.e. Windows/Macs) devices.
>
> Can you confirm that the PPA works with the current versions of
> Silverlight (as of 08/2013), and whether there are some known
> workarounds?
>
> Attachment Log below:
>
>
>
> ################################################################################
> # OpenGL Diagnostics
> #
>
> ################################################################################
> Direct Rendering: Yes
> OpenGL Vendor: NVIDIA Corporation
> GLX Version: 1.4
>
> ################################################################################
> # Firefox
> #
>
> ################################################################################
> fixme:heap:HeapSetInformation (nil) 1 (nil) 0
> fixme:process:SetProcessDEPPolicy (1): stub
> fixme:advapi:RegisterTraceGuidsW (0x1a512b7, 0xe91940,
> {509962e0-406b-46f4-99ba-5a009f8d2225}, 3, 0x3606900, (null), (null),
> 0xe91970,): stub
> fixme:winsock:WSCGetProviderPath
> ({e70f1aa0-ab8b-11cf-8ca3-00805f48a192} 0x3c0e6f0 0x3c0e6b0 0x3c0e6dc)
> Stub!
> fixme:winsock:WSCGetProviderPath
> ({e70f1aa0-ab8b-11cf-8ca3-00805f48a192} 0x3c0e6f0 0x3c0e6b0 0x3c0e6dc)
> Stub!
> fixme:winsock:WSCGetProviderPath
> ({11058240-be47-11cf-95c8-00805f48a192} 0x3c0e6f0 0x3c0e6b0 0x3c0e6dc)
> Stub!
> fixme:winsock:WSCGetProviderPath
> ({11058241-be47-11cf-95c8-00805f48a192} 0x3c0e6f0 0x3c0e6b0 0x3c0e6dc)
> Stub!
> fixme:winsock:WSCGetProviderPath
> ({11058241-be47-11cf-95c8-00805f48a192} 0x3c0e6f0 0x3c0e6b0 0x3c0e6dc)
> Stub!
> fixme:imm:ImmReleaseContext (0x10076, 0x1483b0): stub
> fixme:win:EnumDisplayDevicesW ((null),0,0x32e450,0x00000000), stub!
> fixme:ntdll:NtLockFile I/O completion on lock not implemented yet
> fixme:alsa:AudioSessionControl_SetGroupingParam
> (0x15f4d8)->({f607af42-042b-483c-ba61-9e8a67fd2c85}, (null)) - stub
> fixme:alsa:AudioSessionControl_SetGroupingParam
> (0x15f4d8)->({00000000-0000-0000-0000-000000000000}, (null)) - stub
> fixme:alsa:AudioSessionControl_UnregisterAudioSessionNotification
> (0x15f4d8)->(0x5c46340) - stub
> fixme:advapi:FileEncryptionStatusW
> (L"C:\\browser-profile\\webapps\\webapps-1.json" 0x4efe39c): stub
> fixme:advapi:TraceEvent 0 0x32edf0
> err:ole:CoGetClassObject class
> {f7747266-777d-4f61-a175-dd5adf1e37df} not registered
> err:ole:CoGetClassObject no class object
> {f7747266-777d-4f61-a175-dd5adf1e37df} could be cr...

On 2013-08-10 19:43, Erich E. Hoover wrote:
> I'm not seeing any new problems...  Are you maybe having a problem 
> where
> the browser can go anywhere except movies.netflix.com?  (You can use
> Ctrl+L to visit other sites)
> 
> --
> You received this bug notification because you are subscribed to the 
> bug
> report.
> https://bugs.launchpad.net/bugs/1210911
> 
> Title:
>   Netflix  "Cannot find server" error
> 
> Status in Netflix Desktop:
>   New
> 
> Bug description:
>   Attempted Clean Install from PPA on Linux Mint.
> 
>   Basically I get to the Netflix screen and then the browser just 
> hangs.
>   The error seems to be related to some Silverlight upgrade Netflix
>   and/or Microsoft did to prevent Linux users from watching movies on
>   unsupported (i.e. Windows/Macs) devices.
> 
>   Can you confirm that the PPA works with the current versions of
>   Silverlight (as of 08/2013), and whether there are some known
>   workarounds?
> 
>   Attachment Log below:
> 
> 
> 
> ################################################################################
>   # OpenGL Diagnostics
>           #
> 
> ################################################################################
>   Direct Rendering: Yes
>   OpenGL Vendor: NVIDIA Corporation
>   GLX Version: 1.4
> 
> ################################################################################
>   # Firefox
>           #
> 
> ################################################################################
>   fixme:heap:HeapSetInformation (nil) 1 (nil) 0
>   fixme:process:SetProcessDEPPolicy (1): stub
>   fixme:advapi:RegisterTraceGuidsW (0x1a512b7, 0xe91940,
> {509962e0-406b-46f4-99ba-5a009f8d2225}, 3, 0x3606900, (null), (null),
> 0xe91970,): stub
>   fixme:winsock:WSCGetProviderPath
> ({e70f1aa0-ab8b-11cf-8ca3-00805f48a192} 0x3c0e6f0 0x3c0e6b0 0x3c0e6dc)
> Stub!
>   fixme:winsock:WSCGetProviderPath
> ({e70f1aa0-ab8b-11cf-8ca3-00805f48a192} 0x3c0e6f0 0x3c0e6b0 0x3c0e6dc)
> Stub!
>   fixme:winsock:WSCGetProviderPath
> ({11058240-be47-11cf-95c8-00805f48a192} 0x3c0e6f0 0x3c0e6b0 0x3c0e6dc)
> Stub!
>   fixme:winsock:WSCGetProviderPath
> ({11058241-be47-11cf-95c8-00805f48a192} 0x3c0e6f0 0x3c0e6b0 0x3c0e6dc)
> Stub!
>   fixme:winsock:WSCGetProviderPath
> ({11058241-be47-11cf-95c8-00805f48a192} 0x3c0e6f0 0x3c0e6b0 0x3c0e6dc)
> Stub!
>   fixme:imm:ImmReleaseContext (0x10076, 0x1483b0): stub
>   fixme:win:EnumDisplayDevicesW ((null),0,0x32e450,0x00000000), stub!
>   fixme:ntdll:NtLockFile I/O completion on lock not implemented yet
>   fixme:alsa:AudioSessionControl_SetGroupingParam
> (0x15f4d8)->({f607af42-042b-483c-ba61-9e8a67fd2c85}, (null)) - stub
>   fixme:alsa:AudioSessionControl_SetGroupingParam
> (0x15f4d8)->({00000000-0000-0000-0000-000000000000}, (null)) - stub
>   fixme:alsa:AudioSessionControl_UnregisterAudioSessionNotification
> (0x15f4d8)->(0x5c46340) - stub
>   fixme:advapi:FileEncryptionStatusW
> (L"C:\\browser-profile\\webapps\\webapps-1.json" 0x4efe39c): stub
>   fixme:advapi:TraceEvent 0 0x32edf0
>   err:ole:CoGetClassObject class
> {f7747266-777d-4f61-a175-dd5adf1e37df} not registered
>   err:ole:CoGetClassObject no class object
> {f7747266-777d-4f61-a175-dd5adf1e37df} could be created for context
> 0x1
>   fixme:resource:GetGuiResources (0xffffffff,0): stub
>   err:ole:CoGetClassObject class
> {f7747266-777d-4f61-a175-dd5adf1e37df} not registered
>   err:ole:CoGetClassObject no class object
> {f7747266-777d-4f61-a175-dd5adf1e37df} could be created for context
> 0x1
>   err:ole:CoGetClassObject class
> {f7747266-777d-4f61-a175-dd5adf1e37df} not registered
>   err:ole:CoGetClassObject no class object
> {f7747266-777d-4f61-a175-dd5adf1e37df} could be created for context
> 0x1
>   fixme:ieframe:taskbar_list_MarkFullscreenWindow iface 0x16f158, hwnd
> 0x10080, fullscreen true stub!
>   fixme:win:FlashWindowEx 0x32e50c
>   fixme:imm:ImmGetOpenStatus (0x1483b0): semi-stub
>   err:ole:CoGetClassObject class
> {f7747266-777d-4f61-a175-dd5adf1e37df} not registered
>   err:ole:CoGetClassObject no class object
> {f7747266-777d-4f61-a175-dd5adf1e37df} could be created for context
> 0x1
>   fixme:wininet:query_global_option 
> INTERNET_OPTION_PER_CONNECTION_OPTION stub
>   fixme:wininet:query_global_option Unknown dwOption 10
>   fixme:wininet:query_global_option Unhandled dwOption 4
>   fixme:wininet:query_global_option 
> INTERNET_OPTION_PER_CONNECTION_OPTION stub
>   fixme:wininet:query_global_option Unhandled dwOption 4
>   fixme:wininet:query_global_option 
> INTERNET_OPTION_PER_CONNECTION_OPTION stub
>   fixme:wininet:query_global_option Unknown dwOption 10
>   fixme:wininet:query_global_option Unhandled dwOption 4
>   fixme:wininet:query_global_option 
> INTERNET_OPTION_PER_CONNECTION_OPTION stub
>   fixme:wininet:query_global_option Unhandled dwOption 4
>   fixme:wininet:query_global_option 
> INTERNET_OPTION_PER_CONNECTION_OPTION stub
>   fixme:wininet:query_global_option Unknown dwOption 10
>   fixme:wininet:query_global_option 
> INTERNET_OPTION_PER_CONNECTION_OPTION stub
>   fixme:advapi:TraceEvent 0 0x32a240
>   fixme:advapi:FileEncryptionStatusW (L"C:\\browser-profile\\Cache"
> 0x57fe11c): stub
>   fixme:wininet:query_global_option 
> INTERNET_OPTION_PER_CONNECTION_OPTION stub
>   fixme:wininet:query_global_option Unknown dwOption 10
>   fixme:wininet:query_global_option Unhandled dwOption 4
>   fixme:wininet:query_global_option 
> INTERNET_OPTION_PER_CONNECTION_OPTION stub
>   fixme:wininet:query_global_option Unhandled dwOption 4
>   fixme:wininet:query_global_option 
> INTERNET_OPTION_PER_CONNECTION_OPTION stub
>   fixme:wininet:query_global_option Unknown dwOption 10
>   fixme:wininet:query_global_option 
> INTERNET_OPTION_PER_CONNECTION_OPTION stub
>   fixme:advapi:FileEncryptionStatusW
> (L"C:\\browser-profile\\safebrowsing" 0x7bfe364): stub
>   fixme:advapi:FileEncryptionStatusW
> (L"C:\\browser-profile\\safebrowsing\\test-malware-simple-1.sbstore"
> 0x7bfe2fc): stub
>   fixme:advapi:FileEncryptionStatusW
> (L"C:\\browser-profile\\safebrowsing\\test-malware-simple-1.cache"
> 0x7bfe304): stub
>   fixme:advapi:FileEncryptionStatusW
> (L"C:\\browser-profile\\safebrowsing\\test-phish-simple-1.sbstore"
> 0x7bfe2fc): stub
>   fixme:advapi:FileEncryptionStatusW
> (L"C:\\browser-profile\\safebrowsing\\test-phish-simple-1.cache"
> 0x7bfe304): stub
>   fixme:advapi:FileEncryptionStatusW
> (L"C:\\browser-profile\\safebrowsing-backup" 0x7bfe374): stub
>   err:ole:CoGetClassObject class
> {f7747266-777d-4f61-a175-dd5adf1e37df} not registered
>   err:ole:CoGetClassObject no class object
> {f7747266-777d-4f61-a175-dd5adf1e37df} could be created for context
> 0x1
>   err:ole:CoGetClassObject class
> {f7747266-777d-4f61-a175-dd5adf1e37df} not registered
>   err:ole:CoGetClassObject no class object
> {f7747266-777d-4f61-a175-dd5adf1e37df} could be created for context
> 0x1
>   err:ole:CoGetClassObject class
> {4125dd96-e03a-4103-8f70-e0597d803b9c} not registered
>   err:ole:CoGetClassObject class
> {4125dd96-e03a-4103-8f70-e0597d803b9c} not registered
>   err:ole:CoGetClassObject no class object
> {4125dd96-e03a-4103-8f70-e0597d803b9c} could be created for context
> 0x3
>   fixme:console:CONSOLE_DefaultHandler Terminating process 8 on event 0
> 
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/netflix-desktop/+bug/1210911/+subscriptions

-- 
BrendanC

FYI - More info and solution to the 'Cannot Find Server' Firefox/Netflix 
issue - see this link:

https://bbs.archlinux.org/viewtopic.php?id=168154

BrendanC

Revision history for this message

Erich E. Hoover (ehoover) wrote on 2013-08-18: Re: [Bug 1210911] fyi - Firefox XML Parse Error

#5

Thanks Brendan,

I've posted a message in the relevant question so that we can find out
if this works for others, if it does I can automatically change the
Firefox configuration to circumvent the issue for others. Let me know
if you have any other suggestions!

Best,
Erich

On Mon, Aug 12, 2013 at 12:50 PM, Brendan Campbell <email address hidden> wrote:
> Hi,
> Just wanted to follow up with you and confirm that this appears to be a
> bug in Firefox caused by an invalid parsing error. I believe this has
> been reported before, but clearly the fix does not work for everyone.
> Here's a link to my posting on the Arch forum with some more details.
> Hopefully this can help resolve the issue.
>
> https://bbs.archlinux.org/viewtopic.php?id=168154
>
> --
>
> BrendanC
>
> --
> You received this bug notification because you are subscribed to Netflix
> Desktop.
> Matching subscriptions: Netflix Desktop bugs
> https://bugs.launchpad.net/bugs/1210911
>
> Title:
> Netflix "Cannot find server" error
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/netflix-desktop/+bug/1210911/+subscriptions

Erich E. Hoover (ehoover) on 2013-08-18

Changed in netflix-desktop:
importance:	Undecided → High
assignee:	nobody → Erich E. Hoover (ehoover)
status:	New → Triaged

Revision history for this message

Ian Nicholson (imnichol) wrote on 2013-08-20:

#6

Erich suggested that this bug may be the cause of bug 213524, which I filed against pipelight.
If there's anything I can do to troubleshoot, let me know.

Revision history for this message

Spencer Hart (harts12) wrote on 2013-08-27:

#7

Disabling the PreFetcher and IPv6 fixed the "Cannot find server" issue for me. However, with the new silverlight out, it isn't working since I updated. Sound, but no picture. I haven't been on in a while. Maybe I need to update the whole package.

Revision history for this message

Erich E. Hoover (ehoover) wrote on 2013-08-27:

#8

Spencer, you probably need to wipe your profile folder (rm -Rf ~/.wine-browser). The more recent versions of netflix-desktop should no longer allow this problem to occur.

Revision history for this message

Adam Kalnas (adam-kalnas) wrote on 2013-09-07:

#9

I did a fresh install of Mint last night and a fresh install of Netflix desktop this morning. I also ran into this problem. I following the instructions listed Brendan Campbell above, and I am now able to get past this issue. Thanks for providing the link to the fix!

Erich E. Hoover (ehoover) on 2013-09-08

Changed in netflix-desktop:
milestone:	none → 0.8.6

Erich E. Hoover (ehoover) on 2014-01-01

Changed in netflix-desktop:
milestone:	0.8.6 → 0.8.8

Revision history for this message

Erich E. Hoover (ehoover) wrote on 2014-01-01:

#10

Hi guys, sorry I haven't taken care of this yet. Is it really necessary to turn off prefetch or is turning off IPv6 good enough?

Netflix Desktop

Netflix "Cannot find server" error

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