Reboot required notification doesn't reboot system

Reported by Chih-Hsyuan Ho on 2008-08-05
2
Affects Status Importance Assigned to Milestone
Ubuntu Netbook Remix
High
Michael Terry

Bug Description

After completing a system update, a dialogue box pops up notifying users that a reboot is required but no corresponding notification icon is shown in the panel.

Bill Filler (bfiller) on 2008-08-26
Changed in netbook-remix:
assignee: nobody → mterry
importance: Undecided → Medium
milestone: none → rc1
Bill Filler (bfiller) on 2008-08-26
Changed in netbook-remix:
status: New → Confirmed
Michael Terry (mterry) wrote :

Can you tell me more about how you triggered it? I can't reproduce (using Remix from July 24th). I updated it and got the "System restart required" panel icon.

You used update-manager? (The application that opens when you click the panel applet that says you have updates.) When was this? Do you happen to know the package update that triggered it? (Presumably a kernel upgrade...)

Changed in netbook-remix:
status: Confirmed → Incomplete
Chih-Hsyuan Ho (chih) wrote :

Yes, I used update-manager and this was on the freshly installed UNR beta2 image. I have not got an opportunity to see it again on a newer image (Aug 27th) since there seemingly isn't any update available. I will add more info if I can.

Michael Terry (mterry) on 2008-09-02
Changed in netbook-remix:
status: Incomplete → Triaged
Bill Filler (bfiller) wrote :

moving to 1.0 if this is indeed still an issue. If not, please mark as invalid

Changed in netbook-remix:
milestone: rc1 → 1.0
Michael Terry (mterry) wrote :

I'm marking this as invalid. I haven't been able to reproduce under real-world circumstances. We did have Nicolas see a reproduction by updating from a 8/15 build, but I couldn't duplicate it.

You can test the responsiveness of the icon by 'sudo touch /var/run/reboot-required; sudo touch /var/lib/update-notifier/dpkg-run-stamp' and seeing how long it takes to notice. Doing this seems to take a good chunk of time for it to notice (like ~10s). But it eventually comes up. Perhaps that's all that happened on the original report (and Nicolas's repro)? But I still haven't seen a delay when actually updating.

If this can be reproduced after waiting a good long while, please reopen. And if so, please report the timestamps of the above two files (/var/run/reboot-required and /var/lib/update-notifier/dpkg-run-stamp). Maybe I'm missing a piece of the puzzle.

Changed in netbook-remix:
status: Triaged → Invalid
Bill Filler (bfiller) wrote :

I saw the reboot required notification yesterday. I changed the sources.list of the RC1 build to point at mobilepartners (instead of production), than ran update/upgrade.

The reboot notification did appear in the panel. I did notice however when I clicked it and pressed the "Restart" button in the dialog, the system did not fully reboot, but simply logged of and back on. This caused the notifier to be shown again. It would not go away until I really rebooted.

So it might be a bug that the notifier dialog is not forcing a reboot, but simply restarting.

Bill Filler (bfiller) wrote :

the bug here is after seeing the reboot required notification, clicking on the applet in the status bar, and pressing the "Restart" button, the system is not correctly reboot. The user is just logged out and logged back in which is not correct.

Changed in netbook-remix:
importance: Medium → High
status: Invalid → Confirmed
Michael Terry (mterry) wrote :

Fixed in update-notifier 0.70.9netbook1. It should have depended on the package powermanagement-interface, but did not. Normally it is pulled in by the ubuntu-desktop meta package, but only for certain architectures, and they left lpia out.

Changed in netbook-remix:
status: Confirmed → Fix Committed
Chih-Hsyuan Ho (chih) wrote :

Michael, verified on Toshiba preMP (002/004) image that powermanagement-interface is still needed in installing update-notifier package with lpia.

Michael Terry (mterry) wrote :

Chih, maybe I don't understand you, but that sounds good. We want powermanagement-interface to be installed.

Or are you saying that update-manager is not installing powermanagement-interface like it should? Which version of update-notifier do you have? (you need 0.70.9netbook1 for the fix).

Michael Terry (mterry) on 2008-10-24
Changed in netbook-remix:
status: Fix Committed → Fix Released
Michael Terry (mterry) on 2009-10-28
tags: added: oem-services
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