ipdevpoll-inventory job fails on certain devices
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Network Administration Visualized |
Invalid
|
Undecided
|
Unassigned |
Bug Description
Hi I'm just a simple network engineer so bear with me,
I'm not sure what info you will require so I'll do my best to provide it when you ask for it.
We have 2 device types that ipdevpoll fails .
I'm running NAV 3.7.1 on debian from repository
first one is:
Slot-2 XXX # sh switch
SysName: XXX
SysLocation: XXX
SysContact: <email address hidden>, +1 888 257 3000
System MAC: 02:04:96:27:85:FE
System Type: X250e-48t (Stack)
SysHealth check: Enabled (Normal)
Recovery Mode: All
System Watchdog: Enabled
Current Time: Wed Dec 15 17:17:27 2010
Timezone: [Auto DST Enabled] GMT Offset: 60 minutes, name is MET.
Boot Time: Thu Oct 16 08:12:16 2008
Boot Count: 16
Next Reboot: None scheduled
System UpTime: 790 days 10 hours 5 minutes 10 seconds
Slot: Slot-2 * Slot-3
Current State: MASTER BACKUP (In Sync)
Image Selected: secondary secondary
Image Booted: secondary secondary
Primary ver: 12.0.1.11 12.1.1.4
Secondary ver: 12.1.1.4 12.1.1.4
Config Selected: primary.cfg
Config Booted: Factory Default
primary.cfg Created by ExtremeXOS version 12.1.1.4
ipdevpoll.log:
2010-12-15 17:18:34,767 [ERROR] [nav.ipdevpoll.
2010-12-15 17:18:34,769 [ERROR] [nav.ipdevpoll.
second:
C3750 stack
Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 52 WS-C3750-48TS 12.2(46)SE C3750-IPBASEK9-M
2 52 WS-C3750-48TS 12.2(46)SE C3750-IPBASEK9-M
3 52 WS-C3750-48TS 12.2(46)SE C3750-IPBASEK9-M
4 52 WS-C3750-48TS 12.2(46)SE C3750-IPBASEK9-M
5 52 WS-C3750-48TS 12.2(46)SE C3750-IPBASEK9-M
2010-12-15 17:05:02,012 [ERROR] [nav.ipdevpoll.
2010-12-15 17:14:40,023 [ERROR] [nav.ipdevpoll.
however c3750 stack with different ios ver works ok:
OK:
Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 52 WS-C3750-48TS 12.2(44)SE2 C3750-IPBASEK9-M
2 52 WS-C3750-48TS 12.2(44)SE2 C3750-IPBASEK9-M
Hi,
You are having some sort of SNMP timeout problem. Either the device is being overloaded with SNMP requests, or it doesn't properly respond to ENTITY-MIB requests.
I would like you to add some more debugging info from ipdevpoll by changing the logging settings. Please create the file /etc/nav/ logging. conf (or /usr/local/ nav/etc/ logging. conf, depending on your install location). Add these 3 lines:
[levels] plugins. modules = DEBUG
nav.ipdevpoll = INFO
nav.ipdevpoll.
Then restart ipdevpoll. Please post the relevant DEBUG messages from nav.ipdevpoll. plugins. modules here.