Missing alert details when no template exists in alertmsg.conf
Bug #290303 reported by
Morten Brekkevold
This bug report is a duplicate of:
Bug #353121: No alert information when alerttype is missing from alertmsg.conf.
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Affects | Status | Importance | Assigned to | Milestone | |
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Network Administration Visualized |
New
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Undecided
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Unassigned |
Bug Description
For each event converted to an alert, eventEngine fills the alert text using the templates found in alertmsg.conf. If, for some reason, the template for a specific event/alert-type is missing from alertmsg.conf, eventEngine reverts to using a default template, which isn't very informative at all.
eventEngine should rather dump as much information as possible about the alert into the alert text, such as all the details of the alert itself, and the values of all the variables attached to it. This kind of template should ensure that the user who receives the alert can understand what was meant by it, and also understand that alertmsg.conf is missing a template for that alert.
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