nautilus sometimes gets stuck when opening a folder and never shows the files inside

Bug #2002882 reported by Tomislav
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Nautilus
New
Unknown
nautilus (Ubuntu)
Triaged
Low
Unassigned

Bug Description

Observed behaviour: open a directory (in my case, containing 20 photos, ~200 MB in total). Nautilus shows activity (the "Loading..." indicator is active and animated), but it just stays that way indefinitely (2-3 minutes now), without showing the files.

Expected behaviour: Effectively immediately show the contents of a directory with ~20 files.

Repeatability: infrequently, maybe 5% of the time

Workarounds: go to the parent dir, come back to the subdirectory in question and its contents show up immediately, without issues.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: nautilus 1:3.36.3-0ubuntu1.20.04.2
ProcVersionSignature: Ubuntu 5.15.0-56.62~20.04.1-generic 5.15.64
Uname: Linux 5.15.0-56-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.25
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Jan 14 18:51:07 2023
GsettingsChanges:
 b'org.gnome.nautilus.icon-view' b'default-zoom-level' b"'larger'"
 b'org.gnome.nautilus.window-state' b'sidebar-width' b'198'
 b'org.gnome.nautilus.list-view' b'default-visible-columns' b"['name', 'size', 'type', 'date_modified_with_time', 'starred']"
 b'org.gnome.nautilus.list-view' b'default-column-order' b"['name', 'size', 'type', 'owner', 'group', 'permissions', 'where', 'date_modified', 'date_modified_with_time', 'date_accessed', 'recency', 'starred', 'detailed_type']"
InstallationDate: Installed on 2022-11-03 (72 days ago)
InstallationMedia: Ubuntu 20.04.5 LTS "Focal Fossa" - Release amd64 (20220831)
SourcePackage: nautilus
UpgradeStatus: No upgrade log present (probably fresh install)
usr_lib_nautilus:

Revision history for this message
Tomislav (hefest) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in nautilus (Ubuntu):
status: New → Confirmed
wontfix (wontfix)
tags: added: jammy lunar mantic
Changed in nautilus:
status: Unknown → New
Changed in nautilus (Ubuntu):
importance: Undecided → Low
status: Confirmed → Triaged
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