search results contain irrelevant entries
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
MVHub |
Confirmed
|
Low
|
Unassigned |
Bug Description
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affects mvhub
importance low
security no
status confirmed
tag defect usabilty
done
Files:
lib-mvhub/
app-mvhub/
app-mvhub/
app-mvhub/
maybe also forms to add / modify / categorize programs
Notes:
Usability tests showed people confused by search results for "Free
immigration lawyer"
There were many irrelevant links in the beginning best results appeared
after 10 links or so.
Possible solutions:
limit the number of categories a program contact can place their
program in.
or force them to pick their top 3 categories.
kevin mullen also had this thought
a good example of a program with too many irrelevant categories :
(shriver job corps)
Allow / create different ways to classify programs
"free" is different than "homeless advocacy"
Have a human editor over-ride program self categorizations
we know we are done:
people succeed when we conduct the usability tests.
for example when we search for "free immigration lawyer" the free
services should appear in the first few links.
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