[MS-7C52, ATI R6xx HDMI, Digital Out, HDMI] No sound at all, second display not working, cpu/agpu performance dropped considerably
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Linux Firmware |
New
|
Undecided
|
Unassigned | ||
Mutter |
New
|
Undecided
|
Unassigned | ||
linux (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
After a recent update, I now have a system that can no longer play audio (via HDMI), my second monitor (DVI) is no longer being picked up, and CPU/AGPU usage has lost a lot of performance (OBS is basically unusable at this point).
Whatever has happened with the recent updates has caused the AMD drivers (presumably?) to not work correctly - because it is an AMD Ryzen 5 3400g (with no dedicated graphics card).
1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu
```
$ lsb_release -rd
Description: Ubuntu 20.04.1 LTS
Release: 20.04
```
2) The version of the package you are using, via 'apt-cache policy pkgname' or by checking in Software Center
Not sure which package would be the cause, however these were the version that were working prior to the update:
```
libnss-
```
This list was generated with the command:
`awk 'BEGIN{ start="0" } { if($0 ~ /Log started: 2021-01-20/) { start="1"} if ( start == "1" && $0 ~ /Unpacking.*over/) {gsub(/[\s\t)( ]+/,"",$5); printf("%s=%s ", $2 , $5)}}' /var/log/
3) What you expected to happen
Sound and video working via HDMI on primary monitor, second monitor displaying (extended) video via DVI. CPU and AGPU being able to render via OBS.
4) What happened instead
No sound. No second display. Any CPU or AGPU tasks running slower than normal.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 5.8.0-40-generic x86_64
ApportVersion: 2.20.11-
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Fri Jan 22 11:51:14 2021
InstallationDate: Installed on 2020-05-22 (244 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitec
SourcePackage: alsa-driver
Symptom: audio
Symptom_
Symptom_Card: Raven/Raven2/
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [MS-7C52, ATI R6xx HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/18/2019
dmi.bios.release: 5.14
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2.20
dmi.board.
dmi.board.name: A320M-A PRO MAX (MS-7C52)
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7C52
dmi.product.sku: To be filled by O.E.M.
dmi.product.
dmi.sys.vendor: Micro-Star International Co., Ltd.
summary: |
- [MS-7C52, ATI R6xx HDMI, Digital Out, HDMI] No sound at all + [MS-7C52, ATI R6xx HDMI, Digital Out, HDMI] No sound at all, second + display not working, cpu/agpu performance dropped considerably |
affects: | alsa-driver (Ubuntu) → linux (Ubuntu) |
Changed in linux (Ubuntu): | |
status: | Incomplete → Invalid |
no longer affects: | amd |
Forgot to mention in the original post, but trying to revert all updates that caused the problem (as per the versions listed above) but that didn't work because they no longer exist in the repo (and the system had already cleared the cache). So I always get the error that the package(s) were not found:
E: Version '245.4-4ubuntu3.3' for 'libnss-systemd' was not found release- upgrader- gtk' was not found release- upgrader- core' was not found manager- core' was not found distupgrade' was not found update- manager' was not found notifier- common' was not found 0ubuntu4~ 20.04.3' for 'libnetplan0' was not found 0ubuntu4~ 20.04.3' for 'netplan.io' was not found 1ubuntu0. 20.04.2' for 'mutter-common' was not found 1ubuntu0. 20.04.2' for 'gir1.2-mutter-6' was not found 1ubuntu0. 20.04.2' for 'libmutter-6-0' was not found 1ubuntu0. 20.04.2' for 'mutter' was not found
E: Version '245.4-4ubuntu3.3' for 'libudev1:i386' was not found
E: Version '245.4-4ubuntu3.3' for 'libudev1' was not found
E: Version '245.4-4ubuntu3.3' for 'libudev-dev' was not found
E: Version '245.4-4ubuntu3.3' for 'udev' was not found
E: Version '245.4-4ubuntu3.3' for 'systemd-timesyncd' was not found
E: Version '245.4-4ubuntu3.3' for 'systemd-sysv' was not found
E: Version '245.4-4ubuntu3.3' for 'libpam-systemd' was not found
E: Version '245.4-4ubuntu3.3' for 'systemd' was not found
E: Version '245.4-4ubuntu3.3' for 'libsystemd0' was not found
E: Version '245.4-4ubuntu3.3' for 'libsystemd0:i386' was not found
E: Version '1:20.04.29' for 'ubuntu-
E: Version '1:20.04.29' for 'ubuntu-
E: Version '1:20.04.10.1' for 'update-manager' was not found
E: Version '1:20.04.10.1' for 'update-
E: Version '1:20.04.29' for 'python3-
E: Version '1:20.04.10.1' for 'python3-
E: Version '3.192.30.3' for 'update-notifier' was not found
E: Version '3.192.30.3' for 'update-
E: Version '0.100-
E: Version '0.100-
E: Version '3.36.6-
E: Version '3.36.6-
E: Version '3.36.6-
E: Version '3.36.6-