[HP Spectre x360 Convertible 13] click position is flipped to cursor position when in tent mode

Bug #1804568 reported by Imre Péntek
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Mutter
New
Unknown
mutter (Ubuntu)
New
Medium
Unassigned

Bug Description

Hello,

same bug is present 18.04 and 18.10:

after I log in in tent mode the screen goes upside down, and after

xrandr --output eDP-1 --rotate normal

it goes back to normal however now the cursor is upside down, and click position and cursor position isnt the same, they are flipped

thank you for the fix in advance

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: coreutils 8.28-1ubuntu2
ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12
Uname: Linux 4.18.0-11-generic x86_64
ApportVersion: 2.20.10-0ubuntu13.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Nov 22 04:28:21 2018
ExecutablePath: /bin/sleep
InstallationDate: Installed on 2018-11-22 (0 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
ProcEnviron:
 LANG=hu_HU.UTF-8
 TERM=xterm-256color
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
 PATH=(custom, no user)
SourcePackage: coreutils
UpgradeStatus: No upgrade log present (probably fresh install)
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu23
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: imi 1950 F.... pulseaudio
 /dev/snd/controlC1: imi 1950 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.04
InstallationDate: Installed on 2019-03-30 (0 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190329)
MachineType: HP HP Spectre x360 Convertible 13-w0XX
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-8-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 5.0.0-8.9-generic 5.0.1
RelatedPackageVersions:
 linux-restricted-modules-5.0.0-8-generic N/A
 linux-backports-modules-5.0.0-8-generic N/A
 linux-firmware 1.178
Tags: disco
Uname: Linux 5.0.0-8-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/27/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F.31
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 827E
dmi.board.vendor: HP
dmi.board.version: 94.60
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.31:bd04/27/2017:svnHP:pnHPSpectrex360Convertible13-w0XX:pvr:rvnHP:rn827E:rvr94.60:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=SPT
dmi.product.name: HP Spectre x360 Convertible 13-w0XX
dmi.product.sku: Z9E46EA#ABV
dmi.sys.vendor: HP
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: imi 1333 F.... pulseaudio
 /dev/snd/controlC1: imi 1333 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-09-23 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190917)
MachineType: HP HP Spectre x360 Convertible 13-w0XX
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-10-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-10-generic N/A
 linux-backports-modules-5.3.0-10-generic N/A
 linux-firmware 1.182
Tags: eoan
Uname: Linux 5.3.0-10-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/03/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F.49
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 827E
dmi.board.vendor: HP
dmi.board.version: 94.71
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.49:bd05/03/2019:svnHP:pnHPSpectrex360Convertible13-w0XX:pvr:rvnHP:rn827E:rvr94.71:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=SPT
dmi.product.name: HP Spectre x360 Convertible 13-w0XX
dmi.product.sku: Z9E46EA#ABV
dmi.sys.vendor: HP
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu16
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-02-03 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200124)
Package: mutter 3.34.3-1ubuntu1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.4.0-12.15-generic 5.4.8
Tags: focal
Uname: Linux 5.4.0-12-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True

Revision history for this message
Imre Péntek (pentek-imre) wrote :
Revision history for this message
Imre Péntek (pentek-imre) wrote :

lshw

Revision history for this message
Imre Péntek (pentek-imre) wrote :

further explanation: https://youtu.be/ZI_qteOiB0I (250MB, 2:20)

Revision history for this message
Imre Péntek (pentek-imre) wrote :

17.10 isn't affected

affects: coreutils (Ubuntu) → x11-xserver-utils (Ubuntu)
Revision history for this message
Imre Péntek (pentek-imre) wrote :

hello, I hope this one gets fixed in 19.04. Also, I forgot to mention that the live installers aren't affected only the installed versions

Revision history for this message
Imre Péntek (pentek-imre) wrote :

hi, I've just installed and fully upgraded
fcb7652dbabbbebe207f6d1c92eda29a http://cdimage.ubuntu.com/daily-live/current/disco-desktop-amd64.iso

and I can confirm that this bug is still present on this version.

Revision history for this message
Timo Aaltonen (tjaalton) wrote :

what's "tent" mode?

anyway, the screen rotation sensor or driver seems buggy

affects: x11-xserver-utils (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1804568

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Imre Péntek (pentek-imre) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected disco
description: updated
Revision history for this message
Imre Péntek (pentek-imre) wrote : CRDA.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : CurrentDmesg.txt

apport information

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Imre Péntek (pentek-imre) wrote : IwConfig.txt

apport information

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Imre Péntek (pentek-imre) wrote : Lspci.txt

apport information

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Imre Péntek (pentek-imre) wrote : Lsusb.txt

apport information

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Imre Péntek (pentek-imre) wrote : ProcCpuinfo.txt

apport information

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Imre Péntek (pentek-imre) wrote : ProcCpuinfoMinimal.txt

apport information

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Imre Péntek (pentek-imre) wrote : ProcEnviron.txt

apport information

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Imre Péntek (pentek-imre) wrote : ProcInterrupts.txt

apport information

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Imre Péntek (pentek-imre) wrote : ProcModules.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : PulseList.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : RfKill.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : UdevDb.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : WifiSyslog.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : Re: click position is flipped to cursor position when in tent mode

(the above apport information is from the previously mentioned newly installed up-to-date disco dingo)

Revision history for this message
Imre Péntek (pentek-imre) wrote :

as requested in #8 I changed status to confirmed. thank you for the support, feel free to ask if you need any more info.

tent mode: google image search for tent mode

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Imre Péntek (pentek-imre) wrote :

I did a bios upgrade, it didn't help, issue is still present under disco dingo

Revision history for this message
Imre Péntek (pentek-imre) wrote : AlsaInfo.txt

apport information

tags: added: eoan
description: updated
Revision history for this message
Imre Péntek (pentek-imre) wrote : CRDA.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : IwConfig.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : Lspci.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : Lsusb.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : ProcEnviron.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : ProcModules.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : PulseList.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : RfKill.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : UdevDb.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : WifiSyslog.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : Re: click position is flipped to cursor position when in tent mode

previous apport info from 19.10 ISO

6800f226d6d3dda4e775dd136d0efd99 *eoan-desktop-amd64.iso

upgraded. the problem is still present

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

I don't think it's a Linux kernel bug.

affects: linux (Ubuntu) → gnome-shell (Ubuntu)
Revision history for this message
Imre Péntek (pentek-imre) wrote :

Hello, if I can help you (by providing more info, etc) to fix this please let me know. Thank you in advance

affects: gnome-shell (Ubuntu) → mutter (Ubuntu)
tags: removed: cosmic
tags: removed: disco
Revision history for this message
Imre Péntek (pentek-imre) wrote : Dependencies.txt

apport information

tags: added: focal
description: updated
Revision history for this message
Imre Péntek (pentek-imre) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : ProcEnviron.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : Re: click position is flipped to cursor position when in tent mode

the problem is still present when ubuntu is installed from the 20.04 latest daily iso

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks for testing that. Please report the bug upstream at:

  https://gitlab.gnome.org/GNOME/mutter/issues

and tell them the Gnome version you are using (gnome-shell --version).

Revision history for this message
Imre Péntek (pentek-imre) wrote :

Thanks @vanvugt, I'll do so :)

Revision history for this message
Imre Péntek (pentek-imre) wrote :
Changed in mutter (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Triaged
Changed in mutter:
status: Unknown → New
Revision history for this message
Imre Péntek (pentek-imre) wrote :

I've just upgraded my 20.04 to check if the bug is still present, and it is. Can I expect it to be fixed in the 20.04 release version? Thank you in advance. (The gnome guys say it's already fixed, however I'm not sure if they are right)

summary: - click position is flipped to cursor position when in tent mode
+ [HP Spectre x360 Convertible 13] click position is flipped to cursor
+ position when in tent mode
Revision history for this message
Imre Péntek (pentek-imre) wrote :

live installers are not affected, and installed 17.10 is not affected neither, it just worked as I expected it to work. I know that for sure.

Revision history for this message
Imre Péntek (pentek-imre) wrote :

I figured out a workaround:

# apt remove iio-sensor-proxy --purge

then reboot, from that point your screen is always upside down, you need to issue

$ xrandr --output eDP-1 --rotate inverted

after every login. Now the mouse points to the same location it clicks. Hooray!

Revision history for this message
mirek koc (mirek190) wrote :

For me removing iio sensor not helping ...
My mouse cursor is still flipped like or your video.

tags: removed: eoan
Revision history for this message
Imre Péntek (pentek-imre) wrote :

as far as I can tell the bug is not present in jammy

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Alright we can declare the bug fixed then. Although it might just be because of the switch to Wayland by default. Does the bug occur on jammy if you select 'Ubuntu on Xorg' from the login screen?

Changed in mutter (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
Imre Péntek (pentek-imre) wrote :

hello, I can confirm the bug is still present in xorg (up-to-date ubuntu jammy)

Changed in mutter (Ubuntu):
status: Incomplete → New
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