Mugshot authentication failed

Bug #1402036 reported by Steve Dodier-Lazaro
30
This bug affects 6 people
Affects Status Importance Assigned to Milestone
Mugshot
Fix Released
Medium
Unassigned

Bug Description

Whenever I attempt to save details with mugshot, I get asked for a password.

Typing the root password results in "Incorrect password" after a 1-2 seconds lag.
Typing my user account password results in a 5ish second freeze, then followed by an error dialog stating "Authentication Failed".

There is apparently no way to get Mugshot to save anything. Happy to debug/test if told how to do/given code to try.

mugshot 0.2.3
ArchLinux
Linux 3.17.3-1-ARCH

affects: mugshot (Ubuntu) → mugshot
Revision history for this message
crysman (crysman) wrote :

Similar problems here, Xubuntu 14.10.

"Incorrect password" when I am about to change/set the picture on non-default (setup by install) user.

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Luca Osvaldo Mastromatteo (lukycrociato) wrote :

Same problem on ArchLinux (form the aur package)
It happens only if I modify the Name and/or the Surname.
Before that, changing the profile picture works flawlessly.
So, after modifying the name, changing profile picture also asks for password and fails

Revision history for this message
Hudson FAS (hudsonfas) wrote :

In Xubuntu 15.04 it happens too and i get messages in /var/log/auth.log :

1. Putting user's password:

Apr 25 11:29:08 Mymachine1 sudo: user1 : user NOT in sudoers ; TTY=pts/7 ; PWD=/u01/home/user1 ; USER=root ; COMMAND=/bin/true

2. Putting root's password:

Apr 25 11:29:21 Mymachine1 sudo: pam_unix(sudo:auth): authentication failure; logname= uid=1003 euid=0 tty=/dev/pts/7 ruser=user1 rhost= user=user1
Apr 25 11:29:23 Mymachine1 sudo: pam_unix(sudo:auth): conversation failed
Apr 25 11:29:23 Mymachine1 sudo: pam_unix(sudo:auth): auth could not identify password for [user1]
Apr 25 11:29:23 Mymachine1 sudo: user1 : user NOT in sudoers ; TTY=pts/7 ; PWD=/u01/home/user1 ; USER=root ; COMMAND=/bin/true

Ask: Do we need all machine users belong to "sudoers" group to permit to change their own personal details ? Why ?

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Hudson FAS (hudsonfas) wrote :

in the previous post, the operation I tried to do was change the user's photo .

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UrkoM (urko-masse) wrote :

I verified the bug with Linux Mint 17.2 XFCE on two separate machines.
Hopefully it's an easy fix?

Daniel Kessel (dkessel)
tags: added: xenial xubuntu
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu Package testing tracker.

A list of all reports related to this bug can be found here:
http://packages.qa.ubuntu.com/qatracker/reports/bugs/1402036

tags: added: package-qa-testing
Revision history for this message
Kev Bowring (flocculant) wrote :

works for user with root rights, normal user unable to save

tags: added: xubuntu-exp
removed: xubuntu
Revision history for this message
Sean Davis (bluesabre) wrote :

Thanks for the bug report. We have a few limitations here. Normal users cannot change their name without root rights, but should be able to change other details as long as they provide a password. I'll dig into why this isn't working and what other detection is needed.

Changed in mugshot:
status: New → Confirmed
importance: Undecided → Medium
Revision history for this message
Kev Bowring (flocculant) wrote :

unable to confirm with xenial > mugshot 0.3.0-0ubuntu5

Revision history for this message
Sean Davis (bluesabre) wrote :

This should be resolved with Mugshot 0.3.1.

https://launchpad.net/mugshot/0.3/0.3.1

Changed in mugshot:
status: Confirmed → Fix Released
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