SEVERE crashes upon scanning library and/or opening/using iTunes at the same time

Bug #1851254 reported by Mark Will
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Mixxx
New
Undecided
Unassigned

Bug Description

This is a SEVERE incident and it’s NEW after running Mixxx 2.1.8 many, many times without any problems. I was able to reproduce the same issue for 7 times now (8 altogether) and I do not intend to keep on.

What happens?
The Mac OS (Yosemite and El Capitan — I installed the latter after seven crashes on Yosemite but it keeps on crashing) crashes INSTANTLY like a stroke: monitor black, system down. Even more scaring: It needs up to eight restarts to make the OS running again. Failing restarts cause the monitor staying black.

When does it happen?
It’s different. Sometimes during scanning the iTunes library, sometimes instantly at the start of that scanning process, sometimes while doing some unspecific operations in Mixxx or iTunes (but definitely within the first 60 seconds of using Mixxx). Experiencing failing restarts in the aftermath each time are for sure.

Basic information:
– Mac OS X 10.11.6 (15G22010)
– Intel Core i7, 2,6 GHz
– Intel HD Graphics 4000 + NVIDIA GeForce GT 650M
– Apple Audio; controller: Beatmix Reloop 2 MK2 (FW version: 1.2)

CrashReporter log (most recent) [if the crash appears not to happen on behalf of Mixxx please request specific OS logs via e-mail <email address hidden>]: see attachment

Revision history for this message
Mark Will (marwil) wrote :
Revision history for this message
Uwe Klotz (uklotzde-deactivatedaccount) wrote :

User space applications like Mixxx are not able to stop the OS. Please check your system for hardware failures as this is the most likely cause for such issues. Graphics card or RAM are the usual suspects.

The attached .plist files only contains file system metadata but no crash log data.

Revision history for this message
Mark Will (marwil) wrote : Re: [Bug 1851254] Re: SEVERE crashes upon scanning library and/or opening/using iTunes at the same time
Download full text (13.6 KiB)

Dear Uwe,

thanks for getting back.

Ich glaube, wir können auch auf Deutsch schreiben?

Ich habe hier noch den Fehlerbericht für OS X, der nach dem Neustart als Bericht an Apple angeboten wird. Ich kann diese Berichte jedoch kaum interpretieren.
Alledings zweifle ich, ob das der Bericht zum Absturz während der Mixxx-Operation ist.
Können Sie einen konkreten Hinweis darin finden?
Gestern habe ich mir alle ASD-Programme (Apple System Diagnostics) für mein MacBook besorgt, die will ich heute durchspielen.

Schönen Gruß

Anonymous UUID: 98169EB8-ADDA-D20A-B50D-072D0CDDF1EE

Mon Nov 4 15:04:53 2019

*** Panic Report ***
panic(cpu 6 caller 0xffffff7f8ab88bc9): "GPU Panic: [<None>] 3 3 1f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x103e00000 0xffffff91f6b5f000 0x0e7150a2, D0, P0/3\n"@/Library/Caches/com.apple.xbs/Sources/AppleGraphicsControl/AppleGraphicsControl-3.12.9.1/src/AppleMuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 6), Frame : Return Address
0xffffff81f08cb510 : 0xffffff8007adab52
0xffffff81f08cb590 : 0xffffff7f8ab88bc9
0xffffff81f08cb670 : 0xffffff7f888ac34c
0xffffff81f08cb730 : 0xffffff7f8897a060
0xffffff81f08cb770 : 0xffffff7f8897a0cb
0xffffff81f08cb7f0 : 0xffffff7f88bb10b5
0xffffff81f08cb860 : 0xffffff7f8899b2fd
0xffffff81f08cb880 : 0xffffff7f888b2f0d
0xffffff81f08cb930 : 0xffffff7f888b0788
0xffffff81f08cbb30 : 0xffffff7f888b19e6
0xffffff81f08cbc10 : 0xffffff7f8885ea46
0xffffff81f08cbda0 : 0xffffff7f8885d549
0xffffff81f08cbdc0 : 0xffffff7f8ab5613e
0xffffff81f08cbe90 : 0xffffff7f8ab55f38
0xffffff81f08cbee0 : 0xffffff7f8ab548a2
0xffffff81f08cbf00 : 0xffffff8007b0f2da
0xffffff81f08cbfb0 : 0xffffff8007bca3f7
      Kernel Extensions in backtrace:
         com.apple.driver.AppleMuxControl(3.12.9)[86AD8338-1D9E-397C-B870-C305C7C031FA]@0xffffff7f8ab7a000->0xffffff7f8ab8dfff
            dependency: com.apple.driver.AppleGraphicsControl(3.12.9)[0753AF3D-E850-3698-9F36-B22FDBA84803]@0xffffff7f8ab72000
            dependency: com.apple.iokit.IOACPIFamily(1.4)[5D7574C3-8E90-3873-BAEB-D979FC215A7D]@0xffffff7f886d9000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[5F5B9213-0BE4-33DA-9DC6-5859D824DC7D]@0xffffff7f8832c000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[A360453D-2050-3C49-A549-AC0DD5E87917]@0xffffff7f887fd000
            dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[1D9D8FAB-EC84-330D-AB65-47DFB6C52A91]@0xffffff7f8ab75000
         com.apple.nvidia.driver.NVDAResman(10.1)[7C8DF8B7-32F9-3EFF-9B5A-E8EAD8EB3A42]@0xffffff7f8885b000->0xffffff7f88ad3fff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[5F5B9213-0BE4-33DA-9DC6-5859D824DC7D]@0xffffff7f8832c000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[4EB2843C-C821-3AD0-B333-575FD6ED6FB1]@0xffffff7f88844000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[A360453D-2050-3C49-A549-AC0DD5E87917]@0xffffff7f887fd000
            dependency: com.apple.AppleGraphicsDeviceControl(3.12.9)[21580824-E82E-371E-8FEE-B213B71B5C58]@0xffffff7f88854000
         com.apple.nvidia.driver.NVDAGK100Hal(10.1)[EB8A5980-AB59-368A-8244-60A00C7A933C]@0xffffff7f88adf00...

Revision history for this message
Swiftb0y (swiftb0y) wrote :

Mixxx now uses GitHub for bug tracking. This bug has been migrated to:
https://github.com/mixxxdj/mixxx/issues/9791

lock status: Metadata changes locked and limited to project staff
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