Mixxx stops playing while listening to and previewing music

Bug #1621758 reported by Sean on 2016-09-09
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Mixxx
Critical
Unassigned

Bug Description

This is the second time I have had this issue, with a different computer. As I am using Mixxx, I can usually play and preview a few songs, but after a few, and it seems to be random, it will stop playing in the middle of a song (it appears that it is still going, but there is no sound.) The best way I can describe it is as if the program stops loading the song, because I can grab the bar and put it at the beginning of the song, and listen to what I just heard. The program doesn't freeze, it stops working. I then can't load or play any other songs, and it freezes if I try to close it, or do anything.

My Setup is a Lenovo y700 with i7 and 32 gb ram. I use a scarlett 2i4 for audio.

My old setup was a HP pavilion g7. same scarlett 2i4.

This problem didn't occur with the last version, and works perfectly fine when I run it in archlinux, but won't work in windows. problem occurs while using the scarlett 2i4 and when just using the laptop speakers.

I love the program and its features, but I would rather not have to downgrade to version 1.12 and I don't have my linux set up on the new machine yet.

Changed in mixxx:
importance: Undecided → Critical
tags: added: windows
Daniel Schürmann (daschuer) wrote :

We have two probably related reports:
https://bugs.launchpad.net/mixxx/+bug/1445320
https://bugs.launchpad.net/mixxx/+bug/1445298

Did you use the 32 of 64 bit version?

Please test the latest windows builds from here:
http://downloads.mixxx.org/builds/master/release/
Buy luck the issue is already solved.

if not please provide a mixxx.log from a crashing run.
%APPDATA%\Mixxx\mixxx.log

I used the 64 bit version, both times

On Fri, Sep 9, 2016 at 1:34 AM, Daniel Schürmann <<email address hidden>
> wrote:

> We have two probably related reports:
> https://bugs.launchpad.net/mixxx/+bug/1445320
> https://bugs.launchpad.net/mixxx/+bug/1445298
>
> Did you use the 32 of 64 bit version?
>
> Please test the latest windows builds from here:
> http://downloads.mixxx.org/builds/master/release/
> Buy luck the issue is already solved.
>
> if not please provide a mixxx.log from a crashing run.
> %APPDATA%\Mixxx\mixxx.log
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1621758
>
> Title:
> Mixxx stops playing while listening to and previewing music
>
> Status in Mixxx:
> New
>
> Bug description:
> This is the second time I have had this issue, with a different
> computer. As I am using Mixxx, I can usually play and preview a few
> songs, but after a few, and it seems to be random, it will stop
> playing in the middle of a song (it appears that it is still going,
> but there is no sound.) The best way I can describe it is as if the
> program stops loading the song, because I can grab the bar and put it
> at the beginning of the song, and listen to what I just heard. The
> program doesn't freeze, it stops working. I then can't load or play
> any other songs, and it freezes if I try to close it, or do anything.
>
> My Setup is a Lenovo y700 with i7 and 32 gb ram. I use a scarlett 2i4
> for audio.
>
> My old setup was a HP pavilion g7. same scarlett 2i4.
>
> This problem didn't occur with the last version, and works perfectly
> fine when I run it in archlinux, but won't work in windows. problem
> occurs while using the scarlett 2i4 and when just using the laptop
> speakers.
>
> I love the program and its features, but I would rather not have to
> downgrade to version 1.12 and I don't have my linux set up on the new
> machine yet.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/mixxx/+bug/1621758/+subscriptions
>

Sean (seandersont) wrote :

I tested the newest version out, and it seems its working, but I will
continue testing for another day at least.

On Fri, Sep 9, 2016 at 9:10 AM, Sean Anderson <email address hidden> wrote:

> I used the 64 bit version, both times
>
> On Fri, Sep 9, 2016 at 1:34 AM, Daniel Schürmann <
> <email address hidden>> wrote:
>
>> We have two probably related reports:
>> https://bugs.launchpad.net/mixxx/+bug/1445320
>> https://bugs.launchpad.net/mixxx/+bug/1445298
>>
>> Did you use the 32 of 64 bit version?
>>
>> Please test the latest windows builds from here:
>> http://downloads.mixxx.org/builds/master/release/
>> Buy luck the issue is already solved.
>>
>> if not please provide a mixxx.log from a crashing run.
>> %APPDATA%\Mixxx\mixxx.log
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1621758
>>
>> Title:
>> Mixxx stops playing while listening to and previewing music
>>
>> Status in Mixxx:
>> New
>>
>> Bug description:
>> This is the second time I have had this issue, with a different
>> computer. As I am using Mixxx, I can usually play and preview a few
>> songs, but after a few, and it seems to be random, it will stop
>> playing in the middle of a song (it appears that it is still going,
>> but there is no sound.) The best way I can describe it is as if the
>> program stops loading the song, because I can grab the bar and put it
>> at the beginning of the song, and listen to what I just heard. The
>> program doesn't freeze, it stops working. I then can't load or play
>> any other songs, and it freezes if I try to close it, or do anything.
>>
>> My Setup is a Lenovo y700 with i7 and 32 gb ram. I use a scarlett 2i4
>> for audio.
>>
>> My old setup was a HP pavilion g7. same scarlett 2i4.
>>
>> This problem didn't occur with the last version, and works perfectly
>> fine when I run it in archlinux, but won't work in windows. problem
>> occurs while using the scarlett 2i4 and when just using the laptop
>> speakers.
>>
>> I love the program and its features, but I would rather not have to
>> downgrade to version 1.12 and I don't have my linux set up on the new
>> machine yet.
>>
>> To manage notifications about this bug go to:
>> https://bugs.launchpad.net/mixxx/+bug/1621758/+subscriptions
>>
>
>

Trevor Hansen (trevornhansen) wrote :

I'm still experiencing this issue. It has happened numerous times and I'm not able to replicate the bug except for attempting to sample songs via preivew sections. Sometimes it doesn't load the waveform but I can still hear it. Other times, it stops loading and then everything else freezes so I know I can't preview during performances.

This also has happened with 1.11. I'm currently using 2.0 ( know I need to update to 2.1 but not going to do that the day of performance) on an ACER - i5 - 6300HQ - 24gb ram, 64 bit - Home OS, 2gb GPU ram. No background programs running except for mandatory programs.

Trevor Hansen (trevornhansen) wrote :

I will update and retest after tonight.

Trevor Hansen (trevornhansen) wrote :

I have also noticed that when I close mixxx, it won't close. Once I click on it, it says not responding, and then I have to use Task Manager to end it. Not sure if I should open a new bug for that.

Sean (seandersont) wrote :

That's the same problem I had too. Mine was fixed when I went to the newest
version. I'm not sure if it has to with file type either.

On Oct 9, 2016 5:29 PM, "Trevor Hansen" <email address hidden> wrote:

> I have also noticed that when I close mixxx, it won't close. Once I
> click on it, it says not responding, and then I have to use Task Manager
> to end it. Not sure if I should open a new bug for that.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1621758
>
> Title:
> Mixxx stops playing while listening to and previewing music
>
> Status in Mixxx:
> New
>
> Bug description:
> This is the second time I have had this issue, with a different
> computer. As I am using Mixxx, I can usually play and preview a few
> songs, but after a few, and it seems to be random, it will stop
> playing in the middle of a song (it appears that it is still going,
> but there is no sound.) The best way I can describe it is as if the
> program stops loading the song, because I can grab the bar and put it
> at the beginning of the song, and listen to what I just heard. The
> program doesn't freeze, it stops working. I then can't load or play
> any other songs, and it freezes if I try to close it, or do anything.
>
> My Setup is a Lenovo y700 with i7 and 32 gb ram. I use a scarlett 2i4
> for audio.
>
> My old setup was a HP pavilion g7. same scarlett 2i4.
>
> This problem didn't occur with the last version, and works perfectly
> fine when I run it in archlinux, but won't work in windows. problem
> occurs while using the scarlett 2i4 and when just using the laptop
> speakers.
>
> I love the program and its features, but I would rather not have to
> downgrade to version 1.12 and I don't have my linux set up on the new
> machine yet.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/mixxx/+bug/1621758/+subscriptions
>

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