[messaging-app] new received messages are not scrolled into view

Bug #1373479 reported by Bill Filler
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Canonical System Image
Fix Released
Medium
Bill Filler
Ubuntu UX
Fix Released
High
Olga Kemmet
messaging-app
Fix Released
High
Tiago Salem Herrmann
messaging-app (Ubuntu)
Fix Released
High
Tiago Salem Herrmann
messaging-app (Ubuntu RTM)
Fix Released
Undecided
Gustavo Pichorim Boiko

Bug Description

If you are in the thread view and are scrolled back in the conversation, if a new message is received it is not visible. It is added to the bottom of the thread but is not scrolled to automatically. The user will hear a beep/vibration but not recieve a notification - as you are in the current thread. So without scrolling the message into view it's possible for the user to not notice it, especially if phone is in silent mode.

Expected result:
we should always scroll new messages into view

iphone does this by default, Android legacy sms app does this but the hangout application does not. Need guidance from design.

Related branches

Bill Filler (bfiller)
Changed in messaging-app:
importance: Undecided → High
tags: added: rtm14
Changed in messaging-app:
assignee: nobody → Tiago Salem Herrmann (tiagosh)
Changed in ubuntu-ux:
assignee: nobody → Olga Kemmet (olga-kemmet)
Revision history for this message
Olga Kemmet (olga-kemmet) wrote :

I agree with Bill, this needs to be resolved. I raised a similar bug a while ago which was fixed but for sending a message.
Please have a look here: https://bugs.launchpad.net/ubuntu-ux/+bug/1364498

Bill Filler (bfiller)
Changed in messaging-app:
status: New → Confirmed
tags: added: touch-2014-10-02
Changed in ubuntu-ux:
status: New → Fix Committed
summary: - new received messages are not scrolled into view
+ [messaging-app] new received messages are not scrolled into view
Changed in ubuntu-ux:
importance: Undecided → High
Bill Filler (bfiller)
Changed in messaging-app (Ubuntu):
status: New → Confirmed
importance: Undecided → High
assignee: nobody → Tiago Salem Herrmann (tiagosh)
Bill Filler (bfiller)
tags: added: touch-2014-10-09
removed: touch-2014-10-02
Bill Filler (bfiller)
tags: added: touch-2014-10-23
removed: touch-2014-10-09
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package messaging-app - 0.1+15.04.20150108-0ubuntu1

---------------
messaging-app (0.1+15.04.20150108-0ubuntu1) vivid; urgency=low

  [ Tiago Salem Herrmann ]
  * Scroll new messages into view. (LP: #1373479)
 -- Ubuntu daily release <email address hidden> Thu, 08 Jan 2015 21:33:54 +0000

Changed in messaging-app (Ubuntu):
status: Confirmed → Fix Released
Changed in messaging-app (Ubuntu RTM):
assignee: nobody → Gustavo Pichorim Boiko (boiko)
status: New → In Progress
Bill Filler (bfiller)
tags: added: ww07
Changed in canonical-devices-system-image:
importance: Undecided → Medium
milestone: none → ww07-2015
status: New → In Progress
Changed in canonical-devices-system-image:
assignee: nobody → Bill Filler (bfiller)
milestone: ww07-2015 → ww09-2015
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package messaging-app - 0.1+15.04.20150218~rtm-0ubuntu1

---------------
messaging-app (0.1+15.04.20150218~rtm-0ubuntu1) 14.09; urgency=medium

  [ Gustavo Pichorim Boiko ]
  * Provide a pre-populated database for search test so that we don't
    conflict with the On Screen Display Notification (LP: #1418074)
  * Scroll new messages into view. (LP: #1373479)
 -- CI Train Bot <email address hidden> Wed, 18 Feb 2015 12:51:16 +0000

Changed in messaging-app (Ubuntu RTM):
status: In Progress → Fix Released
Changed in canonical-devices-system-image:
milestone: ww09-2015 → ww13-ota
status: In Progress → Fix Released
Changed in ubuntu-ux:
status: Fix Committed → Fix Released
Changed in messaging-app:
status: Confirmed → Fix Released
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