GoogleEarth freezes at splashscreen after update to 4.07

[Tyler McAfee]

GoogleEarth v 4.0.2735.0 worked fine until (major) update of Kubuntu Feisty 7.04 (devel branch) on 25 Mar 2007. Now Freezes on splashscreen, and requires process kill to quit. Reinstallation doesn't help.

ProblemType: Bug
Architecture: i386
Date: Tue Mar 27 11:23:30 2007
DistroRelease: Ubuntu 7.04
Uname: Linux tyger-laptop 2.6.20-13-generic #2 SMP Sun Mar 25 00:21:25 UTC 2007 i686 GNU/Linux

[Brian Murray (brian-murray)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. However, this package is not from the official Ubuntu repositories, and as such is not supported here.

[Lionel Le Folgoc (mrpouit)]

Hi,

Did you install googleearth thanks to a package, or with the .bin script?
If this is from the package, could you provide the output of:
dpkg -l googleearth | grep ii

Thanks

[Brian Murray (brian-murray)]

I have the same issue on amd64 with googleearth version 4.0.2735.0-0medibuntu1 from the medibuntu repository. An strace of the process returns this 'ioctl(7, 0xc00c645c, 0xffc6e238) = -1 EINVAL (Invalid argument)' a lot.

[Maxence DUNNEWIND (maxenced)]

do you have ATI video cards ?
And with which driver ?

[Brian Murray (brian-murray)]

I have an ATI Technologies Inc RV370 [Radeon X300SE] and am using the fglrx driver.

[Maxence DUNNEWIND (maxenced)]

yeah, i think it's due to ATI card.
There is a lot of issue between googleearth and ATI :/

it seems to be a googleearth dev issue, so we can't do something ...

Sorry

[Brian Murray (brian-murray)]

The same thing happens on my laptop with an Intel 945GM/GMS/940GML and using the i810 video driver.

[Lionel Le Folgoc (mrpouit)]

AT every Ubuntu release it is the same problem because of ati proprietary drivers. :(

There was the same issue for dapper->edgy, maybe you'll find something useful: Bug #62078

[Lionel Le Folgoc (mrpouit)]

Brian Murray > I didn't see your previous comment before responding.
I have a macbook with an Intel 945GM/GMS/940GML too, and I don't have such an issue (runs fine, no freeze)... :/

[Brian Murray (brian-murray)]

Does the macbook use the 64 bit package?

[Lionel Le Folgoc (mrpouit)]

Oops! Sorry, I didn't read enough carefully (I have a 1st rev, so i386 only). :/

Maybe another missing 32bits library or dependency on ia32-libs-*...

[Tyler McAfee (tiger-mcafee)]

Hi guys: I'm the one who posted the original bug. I've found a fix that works for two of my boxen that have ati cards.

Download the file, place it in the google earth folder and rename it as per the instructions.

http://n01getsout.com/blog/2006/11/26/google-earth-for-linux-freezing-with-ati/

Good luck.
Tyler

[Tyler McAfee (tiger-mcafee)]

Oh yeah, one more thing...

Place this file ONLY in the google earth folder. Overwriting any
existing copies anywhere else may break other apps that use openGL.

Tyler

[Tyler McAfee (tiger-mcafee)]

Hi all... Me again. I've been playing around with different versions of the library. This one seems to give better results than the previous one; it's smoother and faster.
Kubuntu fiesty 7.04 devel
ati mobile radeon
compaq evo N1015v
AMD Athlon 1600+

Thanks
Tyler

[Lionel Le Folgoc (mrpouit)]

I don't see what I can do without breaking googleearth for nvidia cards. :/
For the moment, I think I'll add a README.Debian which explains the situation for fglrx drivers, with the links given above.

[Lionel Le Folgoc (mrpouit)]

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Format: 1.7
Date: Thu, 5 Apr 2007 12:33:15 +0200
Source: googleearth
Binary: googleearth-data googleearth
Architecture: source
Version: 4.0.2735.0-0medibuntu4
Distribution: feisty
Urgency: low
Maintainer: The Medibuntu Team <email address hidden>
Changed-By: The Medibuntu Team <email address hidden>
Description:
 googleearth - Google Earth! - Explore, Search and Discover - binary files
 googleearth-data - Google Earth! - Explore, Search and Discover - data files
Changes:
 googleearth (4.0.2735.0-0medibuntu4) feisty; urgency=low
 .
   * debian/control.in:
     + update description for ATI fglrx driver
     + add XS-* fields.
   * debian/README.Debian: add a warning for issues with fglrx driver.
Files:
 c6585262f604e52b00f70d862f01f52b 838 non-free/net optional googleearth_4.0.2735.0-0medibuntu4.dsc
 48d76f948f3377d6e85218ad617eda50 43410 non-free/net optional googleearth_4.0.2735.0-0medibuntu4.diff.gz

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WcB/4Vbfy19KpIemxgusEFE=
=Jf2o
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[James A. Pattie (pattieja1)]

I'm also using the fglrx driver, though I'm using the xorg-driver-fglrx package, currently at 7.1.0-8.34.8+20.4-14.15.

Using the last supplied libGL.so.1 file I had gotten googlearth to work yesterday, but with a warning that I was running in Software GL mode, even though it was hardware accelerated. After updating this morning to the latest packages which included googleearth and the xorg-driver-fglrx packages, I can no longer get googleearth to get past the splash screen, with or without the libGL.so.1 file in /usr/lib/googleearth.

I've verified that I do have hardware acceleration via glxinfo and glxgears, fgl_glxgears, etc.

Any suggestions?

package versions:

googleearth 4.0.2735.0-0medibuntu4
ia32-libs 1.5ubuntu9
ia32-libs-gtk 25
ia32-libs-kde 12
ia32-libs-sdl 1.0ubuntu3

running kernel 2.6.20-13-generic

Let me know if you need any other info.

[Larry Hartman (larryhartman50)]

looks like the issue has returned with fglrx 8.40.4...I am using an ATI Xpress 200M. I followed instructions to download the file and it seems to have made the issue worse. I managed to get the warning flags about using it in software GL mode...when it finally came up it had no map of the earth. When I closed and reopened got absolutely nothing except brief splash screen.

Here is error output from terminal:

Google Earth has caught signal 11.

Stacktrace from glibc:
  ./googleearth-bin(__gxx_personality_v0+0x1ec) [0x8057aa4]
  ./googleearth-bin [0x8057e8b]
  [0xffffe420]
  ./libqt-mt.so.3(_ZNK7QPixmap14convertToImageEv+0x7ff) [0xb6da593f]
  /usr/lib/googleearth/libevll.so(_ZN5earth4evll16GlyphFontPalette7genBitsEPNS0_12GlyphManagerEPNS0_5GlyphERPNS0_9GlyphBitsE+0x210) [0xb3a684f8]
  /usr/lib/googleearth/libevll.so(_ZN5earth4evll12GlyphManager9bindGlyphEPNS0_5GlyphEs+0x98) [0xb3a66ff6]
  /usr/lib/googleearth/libevll.so(_ZN5earth4evll12GlyphManager12bindGlyphSetEPNS0_8GlyphSetEs+0x72) [0xb3a675e4]
  /usr/lib/googleearth/libevll.so(_ZN5earth4evll11GlyphMapMgrC1EPNS0_12GlyphManagerEii+0xea) [0xb3a68fb0]
  /usr/lib/googleearth/libevll.so(_ZN5earth4evll12GlyphManagerC1EPN3Gap3Gfx15igVisualContextE+0x26f) [0xb3a693eb]
  /usr/lib/googleearth/libevll.so(_ZN5earth4evll12GlyphManager10initGlobalEPN3Gap3Gfx15igVisualContextE+0x39) [0xb3a6948d]
  /usr/lib/googleearth/libevll.so(_ZN5earth4evll17RenderContextImpl4initERKNS0_8InitInfoE+0x1de) [0xb3a0d428]
  ./librender.so(_ZN12RenderWidget6setApiEPN5earth4evll3APIE+0x44) [0xb63a6c4c]
  ./librender.so(_ZN5earth6render12RenderWindow12createWidgetEv+0x64) [0xb639402a]
  ./libgoogleearth.so(_ZN5earth6client12ModuleWidget9showEventEP10QShowEvent+0x51) [0xb778cfbf]
  ./libqt-mt.so.3(_ZN7QWidget5eventEP6QEvent+0x277) [0xb6ea3a17]
  ./libqt-mt.so.3(_ZN12QApplication14internalNotifyEP7QObjectP6QEvent+0xa1) [0xb6df6fc1]
  ./libqt-mt.so.3(_ZN12QApplication6notifyEP7QObjectP6QEvent+0xc9) [0xb6df7aa9]
  ./libqt-mt.so.3(_ZN7QWidget4showEv+0x266) [0xb6ea2976]
  ./libqt-mt.so.3(_ZN7QWidget12showChildrenEb+0x11b) [0xb6ea26cb]
  ./libqt-mt.so.3(_ZN7QWidget4showEv+0x207) [0xb6ea2917]
  ./libqt-mt.so.3(_ZN7QWidget12showChildrenEb+0x11b) [0xb6ea26cb]
  ./libqt-mt.so.3(_ZN7QWidget4showEv+0x207) [0xb6ea2917]
  ./libqt-mt.so.3(_ZN7QWidget12showChildrenEb+0x11b) [0xb6ea26cb]
  ./libqt-mt.so.3(_ZN7QWidget4showEv+0x207) [0xb6ea2917]
  ./libqt-mt.so.3(_ZN7QWidget12showChildrenEb+0x11b) [0xb6ea26cb]
  ./libqt-mt.so.3(_ZN7QWidget4showEv+0x207) [0xb6ea2917]
  ./libqt-mt.so.3(_ZN7QWidget12showChildrenEb+0x11b) [0xb6ea26cb]
  ./libqt-mt.so.3(_ZN7QWidget4showEv+0x207) [0xb6ea2917]
  ./libqt-mt.so.3(_ZN7QWidget12showChildrenEb+0x11b) [0xb6ea26cb]
  ./libqt-mt.so.3(_ZN7QWidget4showEv+0x207) [0xb6ea2917]
  ./libqt-mt.so.3(_ZN7QWidget12showChildrenEb+0x11b) [0xb6ea26cb]
  ./libqt-mt.so.3(_ZN7QWidget4showEv+0x207) [0xb6ea2917]
  ./libqt-mt.so.3(_ZN11QMainWindow4showEv+0x93) [0xb6f76b53]
  ./libqt-mt.so.3(_ZN7QWidget10showNormalEv+0x33) [0xb6e9bfe3]
  ./libgoogleearth.so(_ZN10MainWindow18readScreensizeInfoEv+0x550) [0xb7761b0a]
  ./libgoogleearth.so(_ZN5earth6client11Application3runEiPPc+0xce9) [0xb777aaa1]
  ./libgoogleearth.so(_ZN5earth6clie...