Wrongly reported "video not supported"
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| | Canonical System Image |
Medium
|
Bill Filler | ||
| | Media Hub |
Invalid
|
Undecided
|
Unassigned | |
| | mediaplayer-app (Ubuntu) |
Medium
|
Arthur Mello | ||
Bug Description
For some videos a window showing a "Video format not supported" message is shown. However, after pressing "Close" the video is shown normally, so the message is wrong.
A couple of videos where this has been noticed:
http://
(video and audio are played here)
http://
(video is supported, but AMR audio not yet, that might be related to the bug)
$ system-image-cli -i
current build number: 80
device name: mako
channel: ubuntu-
last update: 2015-01-28 13:36:03
version version: 80
version ubuntu: 20150128
version device: 20150126
version custom: 20150128
| Jim Hodapp (jhodapp) wrote : | #1 |
The error is reported because not all streams in the container are supported. For BigBuckBunny_
There is clearly a problem with the video with 2 audio tracks, as no error should be displayed when there is at least one stream available for video and another one for audio. For the second video I would say that the bug is displaying "Video format not supported" as it should be instead "Audio format not supported".
| Jim Hodapp (jhodapp) wrote : | #3 |
Yes, the error reporting that is in place right now doesn't take into account whether the video, audio or text streams are supported by a decoder or not - it handles these in a generic sense. Additional code to make it smarter and more specific would be appropriate. The error messages in mediaplayer-app will need changing as well.
| Changed in media-hub: | |
| status: | New → Triaged |
| Changed in mediaplayer-app: | |
| status: | New → Triaged |
| Changed in ubuntu-rtm: | |
| status: | New → Confirmed |
| Changed in media-hub: | |
| status: | Triaged → Invalid |
| affects: | mediaplayer-app → mediaplayer-app (Ubuntu) |
| Changed in mediaplayer-app (Ubuntu): | |
| importance: | Undecided → High |
| no longer affects: | ubuntu-rtm |
| Changed in mediaplayer-app (Ubuntu): | |
| importance: | High → Medium |
| assignee: | nobody → Arthur Mello (artmello) |
| Changed in canonical-devices-system-image: | |
| assignee: | nobody → Bill Filler (bfiller) |
| milestone: | none → backlog |
| importance: | Undecided → Medium |
| status: | New → Triaged |

I added support for the GStreamer errors messages to bubble up to mediaplayer-app now, so that's why you're getting this. It's curious why you're getting an error if playback is possible. I'd have to see on the media-hub-server side with GST_DEBUG=*:3 what other messages GStreamer is reporting and why it thinks it can't play these videos.