Max

Max crashes after OS 10.6.5 update

Bug #674380 reported by Frank Schneiders
114
This bug affects 17 people
Affects Status Importance Assigned to Milestone
Max
Confirmed
High
Stephen F. Booth

Bug Description

After updating my system to the new 10.6.5 Max crashes every time I try to change the converting preferences. Converting a file seems to work for the preference I have chosen before the Mac OS update.
I am working on a 2010 Mac Pro Quad Core.

Revision history for this message
Oliver Hagmann (oliver-interdisco) wrote :

I also encountered this problem. The application doesn't crash on my system though. It just doesn't switch to the Formats tab when clicking on it. It stays on the same preferences tab I selected before. I'm working on a MacBook Pro 13*, 2.53 GHz Intel Core 2 Duo.

Revision history for this message
Stephen F. Booth (sbooth) wrote :

I'm not able to duplicate this on my 10.6.5 install.

If you delete Max's preferences (in ~/Library/Preferences/org.sbooth.Max.plist) does the problem go away?

Revision history for this message
Harald Glatt (hachre) wrote :

Yes it also happens when the preference file has been deleted.

I think it only happens when iTunes is running while you are starting Max (the crashing that is)
Also a workaround for me seems to be to go to the Output tab first, then switch to formats...

It is very strange and quirky behavior hard to reproduce 100% but it happens a lot to me.

Revision history for this message
Harald Glatt (hachre) wrote :

Other programs that could affect it: Last.fm, Plex Media Server

Revision history for this message
Oliver Hagmann (oliver-interdisco) wrote :

Same here. I tried redownloading Max and deleting preferences. The problem persists. I can't switch to the Formats tab. And thanks for the quick reply btw.!

description: updated
Revision history for this message
Laurence Miotto (laurence-4c4d) wrote :

attaching console and crash report

Revision history for this message
driab (bairdeutsler) wrote :

I'm having the same issue with 10.6.5 on my macbook

Revision history for this message
RandomGeeza (randomgeeza) wrote :

I also have the same problem. I have attached a bug report.

Revision history for this message
paulsdavies (paul-s-davies) wrote :

Happens to me too on late 2009 iMac 21.5" running 10.6.5

Happens regardless of if iTunes or Lastfm is open or not when launching Max

Revision history for this message
heylicky (heylicky) wrote :

disable Growl

Revision history for this message
Oliver Hagmann (oliver-interdisco) wrote :

I stopped Growl and it works! Thanks heylicky

Revision history for this message
Harald Glatt (hachre) wrote :

Yea I can also confirm stopping Growl fixes it. How the hell did you find that out, heylicky :)

Revision history for this message
Frank Schneiders (singeractor) wrote : Re: [Bug 674380] Re: Max crashes after OS 10.6.5 update

I don´t have GROWL on my MAC. I have to stop several program like iTunes or Filemaker or to open MAX before all other programs and it works. It´s no problem though to convert files while other programs are open but it always crashes iof I try to change the converting preferences. And it´s the only program with this behavior. Strange!

Frank
<email address hidden>

Am 23.11.2010 um 09:56 schrieb Hachre:

> Yea I can also confirm stopping Growl fixes it. How the hell did you
> find that out, heylicky :)
>
> --
> Max crashes after OS 10.6.5 update
> https://bugs.launchpad.net/bugs/674380
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Max: New
>
> Bug description:
> After updating my system to the new 10.6.5 Max crashes every time I try to change the converting preferences. Converting a file seems to work for the preference I have chosen before the Mac OS update.
> I am working on a 2010 Mac Pro Quad Core.
>
>
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/maxosx/+bug/674380/+subscribe
>

Revision history for this message
heylicky (heylicky) wrote :

@ Oliver and Hachre

Growl was the last thing mentioned in my Max crash logs.

However, I've just relaunched Growl to check before making this post and now it has been restarted I'm no longer having the crashes.

Revision history for this message
Kristijonas (kristijonas-soundprovocation) wrote :

Stopping Growl didn't help me. So, I have found crazy workaround.
1. Open Max, Preferences and before you go to "Formats" tab, go to: /Applications/Max.app/Contents/Frameworks (in Finder Right click>View package contents>...) And...
2. Move "Growl.framework" to trash! (temporary)
3. Than go to Max, "Formats", change settings.

After all, go back to "Finder", press cmd+z to undo delete of "Growl.framework". Max doesn't start without this framework.

I hope it will help someone. Also, let's keep hoping together that Max developers will fix it soon :)

Cheers!

Revision history for this message
Kristijonas (kristijonas-soundprovocation) wrote :

P.S. You should delete Growl.framework BEFORE opening MAX preferences. SO, try in this order:

1. Open Max, and before you go to Preferences go to: /Applications/Max.app/Contents/Frameworks (in Finder Right click>View package contents>...) And...
2. Move "Growl.framework" to trash! (temporary)
3. Than go to Max, Preferences>Formats, change settings.

After all, go back to "Finder", press cmd+z to undo delete of "Growl.framework". Max doesn't start without this framework.

Cheers!

Revision history for this message
Justin Bregar (justin-bregar) wrote :

Removing the Growl framework did absolutely nothing for me. Max still won't switch to the Format tab, though it doesn't die on me anymore (just won't show the Formats tab).

New MacBook Air with 10.6.5 and the latest versions of everything.

Revision history for this message
Harald Glatt (hachre) wrote :

Justin, what about disabling Growl in System Preferences?

Revision history for this message
Dan (dlipofsky) wrote :

I had the same problem after upgrading to 10.6.5. I don't have Growl installed and Max was the only program running after a clean reboot. However moving "Growl.framework" to the trash solved the problem. Moving it back recreated the problem. But you can't start Max without that in place, so this is not a very good work-around - I will have to move it after every time I start Max, and move it back again when I am done so that I can start Max next time.

I get 100% reproduction of the behavior this way:
1) Start Max - my File Conversion window opens automatically because this is how I left it last time.
2) Open preferences
3) Click on formats tab - nothing happens
4) Click on outputs tab
5) Click on formats tab again - Max crashes

Revision history for this message
Jo Rabin (4-launchpad-linguafranca-org) wrote :

Same problem with crashing when format selected second time.

Launching Max seems to restart Growl after it has been switched off in System Preferences.

Switching Growl off after launch of Max did the trick.

Revision history for this message
hitarth (hitarth) wrote :

 FOR ME : MAX crashed, IF one tried to change the "format" when the CD to be extracted was inserted. MAX did not crash when the "format" button was clicked on when the CD to be ripped was not inserted. Am using EAC [ on the win partition on my MBP 15.4/4GB/320@7200rpm] & am using MAX on the OS x 10.6.5 partition. - THANKS FOR MAX (-:

Revision history for this message
Lopez (rodrigolopez) wrote :

I get 100% reproduction of the behavior this way:
1) Start Max - my File Conversion window opens automatically because this is how I left it last time.
2) Open preferences
3) Click on formats tab - nothing happens
4) Click on outputs tab
5) Click on formats tab again - Max crashes

I have the same problem, any chance to have this major Bug fixed ?

I would appreciate a lot your Help...

Revision history for this message
sgsfire (sgs1008) wrote :

Stack trace from MAX 0.9.1 with 10.6.5 and Growl stopped and trying to set format from preferences tab.

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x958beed7 objc_msgSend + 23
1 com.apple.CoreFoundation 0x9395a9e8 CFStringCreateCopy + 152
2 ....audio.toolbox.AudioToolbox 0x9370ee1d AudioFormatProperty_FormatName(AudioStreamBasicDescription*, __CFString const**) + 3703
3 ....audio.toolbox.AudioToolbox 0x9369acc2 AudioFormatGetProperty + 2127
4 org.sbooth.Max 0x000171ff getCoreAudioFileDataFormats + 4765
5 org.sbooth.Max 0x000176da getCoreAudioFileTypeInfo + 745
6 org.sbooth.Max 0x00017c06 getCoreAudioWritableTypes + 1246
7 org.sbooth.Max 0x0001e9da -[FormatsPreferencesController init] + 75
8 org.sbooth.Max 0x00021bc4 -[PreferencesController selectPreferencePane:] + 214
9 com.apple.AppKit 0x94c2cf58 -[NSToolbarButton sendAction:to:] + 100
10 com.apple.AppKit 0x94c2cee9 -[NSToolbarButton sendAction] + 88
11 com.apple.AppKit 0x94c158b7 -[NSToolbarItemViewer mouseDown:] + 4976
12 com.apple.AppKit 0x94b0ec68 -[NSWindow sendEvent:] + 5549
13 com.apple.AppKit 0x94a27817 -[NSApplication sendEvent:] + 6431
14 com.apple.AppKit 0x949bb2a7 -[NSApplication run] + 917
15 com.apple.AppKit 0x949b32d9 NSApplicationMain + 574
16 org.sbooth.Max 0x000039a2 _start + 216
17 org.sbooth.Max 0x000038c9 start + 41

Revision history for this message
Christopher Glanton (forehaven) wrote :

I see a lot of people are having this problem. But I don't see one note from the developer. Is this going to be fixed or not? I may just start using XLD. At least it works.

Revision history for this message
Hans Jonker (lowlands) wrote :

Same here. Re-build from scratch on 10.6.5. Touching format TAB sends MAX crashing down. No Growl. Have not been able to add anything to iTunes for some time now.. Prefer MAX to XLD, but need something...
Stephen, sorry for bugging & thanks for the good work so far...

Revision history for this message
Stephen F. Booth (sbooth) wrote :

I believe I've found the cause and hope to have a fix out within a week. I've been unable to work on Max lately due to other commitments, so sorry for the delay in getting this fixed.

Revision history for this message
Stephen F. Booth (sbooth) wrote :

Interestingly I updated to 10.6.6 and I'm not able to reproduce the crash anymore. Can anyone else verify this?

Changed in maxosx:
status: New → Confirmed
importance: Undecided → High
assignee: nobody → Stephen F. Booth (sbooth)
Revision history for this message
Harald Glatt (hachre) wrote :

Still crashes for me on 10.6.6.

Revision history for this message
sgsfire (sgs1008) wrote :

Stack trace from MAX 0.9.1 with 10.6.6 and Growl stopped and trying to set format from preferences tab.

0 libobjc.A.dylib 0x95196ed7 objc_msgSend + 23
1 com.apple.CoreFoundation 0x97f3a9e8 CFStringCreateCopy + 152
2 ....audio.toolbox.AudioToolbox 0x90e78e1d AudioFormatProperty_FormatName(AudioStreamBasicDescription*, __CFString const**) + 3703
3 ....audio.toolbox.AudioToolbox 0x90e04cc2 AudioFormatGetProperty + 2127
4 org.sbooth.Max 0x000171ff getCoreAudioFileDataFormats + 4765
5 org.sbooth.Max 0x000176da getCoreAudioFileTypeInfo + 745
6 org.sbooth.Max 0x00017c06 getCoreAudioWritableTypes + 1246
7 org.sbooth.Max 0x0001e9da -[FormatsPreferencesController init] + 75
8 org.sbooth.Max 0x00021bc4 -[PreferencesController selectPreferencePane:] + 214
9 com.apple.AppKit 0x9423cf58 -[NSToolbarButton sendAction:to:] + 100
10 com.apple.AppKit 0x9423cee9 -[NSToolbarButton sendAction] + 88
11 com.apple.AppKit 0x942258b7 -[NSToolbarItemViewer mouseDown:] + 4976
12 com.apple.AppKit 0x9411ec68 -[NSWindow sendEvent:] + 5549
13 com.apple.AppKit 0x94037817 -[NSApplication sendEvent:] + 6431
14 com.apple.AppKit 0x93fcb2a7 -[NSApplication run] + 917
15 com.apple.AppKit 0x93fc32d9 NSApplicationMain + 574
16 org.sbooth.Max 0x000039a2 _start + 216
17 org.sbooth.Max 0x000038c9 start + 41

Revision history for this message
Stephen F. Booth (sbooth) wrote :

I'm no longer able to duplicate this crash, but I have posted a new Max build at http://files.sbooth.org/Max-r1435.tar.bz2 for testing. Please give it a try and let me know how it works.

Revision history for this message
Oliver Hagmann (oliver-interdisco) wrote :

I only tested the opening the Formats tab and it works! Haven't tested the other base functions. Thanks!

Revision history for this message
Harald Glatt (hachre) wrote :

I can confirm that with the new r1435 build the problem seems to be gone :) Great work!

Revision history for this message
Christopher Glanton (forehaven) wrote :

Just by chance I thought I'd stop by and see if any progress. I just tried the beta version, and the Formats tab works! 10.6.6

Fantastic work Stephen!! I Thank You!

Revision history for this message
Christopher Glanton (forehaven) wrote :

Still one other thing wrong I noticed Stephen is sometimes when you click on an album you want to convert, the songs don't come up in order, like 1-10. It's 1,8,9,10,2,3,4,5,6,7 for instance. A minor quirk and you may want to remove this post as it's not directly related. But thought I'd tell you quickly.

Revision history for this message
Hal Vaughan (hal-halblog) wrote :

Just tried the new build (41435) on OS 10.6.6. I didn't actually install, I just ran it from the folder after I unpacked the tarball.

I can click on the Format tab on the Preferences window and everything there is okay.

The problem showed up when I tried to rip a CD. I got the old "Column identifiers used with NSTableView autosave feature must conform to NSCoding protocol: (null)" message. I remember having this before, so I Googled and found this thread:

http://forums.sbooth.org/viewtopic.php?f=4&t=2425

I did what was suggested: Saved the data (actually it was saved and had been loaded), then ejected the CD. Then I put the CD back in and it started ripping normally, but the files just piled up in the Encoder queue and nothing happened. They weren't encoded, all just had a "queued" status and that didn't change.

If it helps (or frustrates), when Max couldn't rip my other CD, I did it manually with FLAC and that didn't have any issues.

Thanks for the effort and new build -- sorry for the bad news.

Revision history for this message
Hans Jonker (lowlands) wrote :

No luck for me.
On 10.6.5: Downloaded and unpacked r1435 tar file. Run Max from Download folder. Press Format tab. Max crashes.
Updated to 10.6.6. Run Max from Download folder. Press Format tab. Max crashes.

Revision history for this message
Hans Jonker (lowlands) wrote :

CORRECTION on previous post. Did some more testing. It now seems to work OK.
Rebooted system (once more).
Dragged Max app for Downloads to Applications folder. Fired Max up form that location. Press Format tab... Problem gone.
Confirm that version 0.9.2 seems to no longer have the problem.

Revision history for this message
Josiah McGuckin (josiah-mcguckin) wrote :

Just installed the latest version, and it works like a charm... thanks Stephen!

Revision history for this message
Hal Vaughan (hal-halblog) wrote :

After reading what Hans wrote, I wanted to try Max from /Applications, instead of from the disk image. Again, this is with r1435.

I still had the same problem: It ripped all the files, but there was the queue of files to be encoded and nothing happens, just a queue remains with all files listed as "queued."

And still get the NSTableView error when running it from /Applications.

Changed in maxosx:
status: Confirmed → Fix Committed
Revision history for this message
Hal Vaughan (hal-halblog) wrote :

I just downloaded and tried r1438 and it ripped all the files, but then they just backed up in the list for encoding. After three were sitting there on the list, I just stopped them all.

Is there any way I can get an error report on why it won't encode and send it to you?

I copied the files from CD to a folder and ripped/encoded them to FLAC by hand with no problem.

Revision history for this message
driab (bairdeutsler) wrote :

I just installed r1438, in the Applications folder, deleted my old plists, but it still crashes the moment i click Format in the preferences.

Changed in maxosx:
status: Fix Committed → Incomplete
status: Incomplete → Confirmed
Revision history for this message
driab (bairdeutsler) wrote :

I changed the status. Am I not supposed to do that?

Revision history for this message
Drew Stephens (dinomite) wrote :

I was experiencing the problem, downloaded r1348, overwrote my old version in /Applications, and everything worked perfectly. Again, I didn't alter my preferences file at all, just the Max.app bundle. I'd vote for this to be fixed.

Revision history for this message
Eddie (p-edwin) wrote :
Download full text (36.0 KiB)

My keeps crashing as well. Does this error message make any sense to anyone?

Date/Time: 2011-07-07 01:03:03.135 -0400
OS Version: Mac OS X 10.6.8 (10K540)
Report Version: 6

Interval Since Last Report: 259209 sec
Crashes Since Last Report: 12
Per-App Interval Since Last Report: 104090 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID: 88E6E732-0C88-40E5-86FC-E10976A1D70D

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 5

Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x919ceafa mach_msg_trap + 10
1 libSystem.B.dylib 0x919cf267 mach_msg + 68
2 com.apple.CoreFoundation 0x9059630f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x905953f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x90595221 CFRunLoopRunInMode + 97
5 com.apple.HIToolbox 0x92b59e04 RunCurrentEventLoopInMode + 392
6 com.apple.HIToolbox 0x92b59bb9 ReceiveNextEventCommon + 354
7 com.apple.HIToolbox 0x92b59a3e BlockUntilNextEventMatchingListInMode + 81
8 com.apple.AppKit 0x993a7595 _DPSNextEvent + 847
9 com.apple.AppKit 0x993a6dd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
10 com.apple.AppKit 0x993691f3 -[NSApplication run] + 821
11 com.apple.AppKit 0x99361289 NSApplicationMain + 574
12 org.sbooth.Max 0x000039a2 _start + 216
13 org.sbooth.Max 0x000038c9 start + 41

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x919f5382 kevent + 10
1 libSystem.B.dylib 0x919f5a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x919f4f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x919f4cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x919f4781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x919f45c6 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x919f4412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x919f49a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x919f45c6 start_wqthread + 30

Thread 3:
0 libSystem.B.dylib 0x919f4412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x919f49a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x919f45c6 start_wqthread + 30

Thread 4:
0 dyld 0x8fe12a88 ImageLoaderMachOClassic::binarySearchWithToc(char const*, char const*, macho_nlist const*, dylib_table_of_contents const*, unsigned int, unsigned int) const + 106
1 dyld 0x8fe12b29 ImageLoaderMachOClassic::findExportedSymbol(char const*, ImageLoader const**) const + 125
2 dyld 0x8fe10b24 ImageLoaderMachO::findExportedSymbol(char const*, bool, ImageLoader const**) const + 50
3 dyld 0x8fe1393c ImageLoaderMachOClassic::resolveUndefined(ImageLoader::LinkContext const&, macho_nlist const*, bool, bool, ImageLoader c...

Revision history for this message
Stephen F. Booth (sbooth) wrote :

That crash log is from the shorten decoder. The shn decoder isn't thread safe so you can only use it with one file at a time.

Revision history for this message
Rob (robv) wrote :

Having just downloaded Max I can reliably reproduce the crash. It happens every single time. The link to the build above gives me a 404.

I also tried to disable "Dynamically show and hide windows" in the General Tab as suggested by a user in http://forums.sbooth.org/viewtopic.php?f=4&t=2647#p10644. No dice...

- Mac OS X 10.6.8
- Growl 1.3 framework

Revision history for this message
Rob (robv) wrote :

Addition:
Max kept crashing after quitting iTunes. I then quit Last.fm, Mail and iCal and it stopped crashing.

Revision history for this message
Demerzel (c1369497) wrote :

Working on A MacBook 13.3 with 10.6.8 installed (without GROWL) Max 0.91 also kept crashing on accessing the Format TAB (albeit it accessible previously), but instead of deleting and undeleting the whole growl.framework I just don't allow Max to execute the unix binary

/Max.app/Contents/Frameworks/Growl.framework/Versions/A/Growl

by setting the file permissions to "rw-r--r--" - read only.

That works for me.

Revision history for this message
Kris Gorski (krisgorski) wrote :

Thanks :)

Kris

Le 28 mai 2012 à 13:28, Demerzel <email address hidden> a écrit :

> Working on A MacBook 13.3 with 10.6.8 installed (without GROWL) Max 0.91
> also kept crashing on accessing the Format TAB (albeit it accessible
> previously), but instead of deleting and undeleting the whole
> growl.framework I just don't allow Max to execute the unix binary
>
> /Max.app/Contents/Frameworks/Growl.framework/Versions/A/Growl
>
> by setting the file permissions to "rw-r--r--" - read only.
>
> That works for me.
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (856150).
> https://bugs.launchpad.net/bugs/674380
>
> Title:
> Max crashes after OS 10.6.5 update
>
> Status in Max:
> Confirmed
>
> Bug description:
> After updating my system to the new 10.6.5 Max crashes every time I try to change the converting preferences. Converting a file seems to work for the preference I have chosen before the Mac OS update.
> I am working on a 2010 Mac Pro Quad Core.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/maxosx/+bug/674380/+subscriptions

Revision history for this message
Raphael Chau (chauraph) wrote :

I'm using an Intel based mac with OS X 10.6.8. Can't access the format TAB. Problem solved by selecting "open using rosetta" from "get info".

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Related questions

Remote bug watches

Bug watches keep track of this bug in other bug trackers.