better phrasing for listinfo page

Bug #558049 reported by mbp
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
GNU Mailman
Fix Released
Undecided
Unassigned

Bug Description

The default listinfo page says "please send questions
or comments to <email address hidden>".

The problem with this is that people repeatedly think
"oh, I'll send my Samba question to the mail
administrator, rather than to the mailing list."

This patch attempts to make it more clear that the
administrator address is for problems with the lists
themselves. It has dropped the number of misdirected
mails on our high-traffic site from a couple per week
to almost zero.

Revision history for this message
twouters (twouters) wrote :

Logged In: YES
user_id=34209

There's no attached patch. Are you sure you clicked the
'Check to Ipload and Attach File' box ?

Revision history for this message
mbp (mbp-users-sf) wrote :

Logged In: YES
user_id=521

Oops, I'll post it.

Revision history for this message
mbp (mbp-users-sf) wrote :

Logged In: YES
user_id=521

Here's the patch.

Revision history for this message
mbp (mbp-users-sf) wrote :

The file mailman-listinfo-siteowner-01.diff was added: None

Revision history for this message
mbp (mbp-users-sf) wrote :

Logged In: YES
user_id=521

Please apply this. We continue to get people who
misunderstand this text and send random questions to the
postmaster.

Yes, those people are pretty dumb (or more charitably, not
good with English.) But it would be nice to make a simple
change that avoided the problem.

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