Held Messages Won't Accept Action - Underscore in Email

[Maypo]

It seems when mailman encounters an email address with an underscore embedded in the user name that is sent from a non-member, the held message gets stuck and won't accept accept, defer, reject or delete ie <email address hidden>.

Tested this by setting up test list, using default setup only changing administrative email and adding one member to accept the forwarded email.

When sending from non-member with <email address hidden>, moderation web page will accept radio button for action, but no action is taken. The moderation web page for moderation is re-displayed with no action taken. At that point if mailman get other requests from non-members even if thay are other email addresses, mailman will append these to the held messages file and they will all stack up with no way to delete them. I now have 3 held messages in one of my lists. One underscore sandwiched between 2 'normal' email addresses.

I have tried:
Setting held days with no help
Looking at each individually and trying to delete
Add user to the mebership list (the moderate screen will then show the moderated user as a member)

All with no change. The radio button is activated, submit is hit and mailman takes no action and re-displays the moderator screen.

Bluehost has this loaded as a basic service and I cannot get to the files to manually delete the held messages. At this point, the only work around is to delete the entire list and start from default (painful for a big list).

Thanks,

[Maypo (markspangler)]

version 2.1.12.cp3

[Mark Sapiro (msapiro)]

I cannot duplicate this in standard GNU Mailman. This is almost certainly a cPanel bug. I suggest reporting this to bluehost and asking them to remove the held messages and report this to cPanel.

See the cPanel FAQ at <http://wiki.list.org/x/sYA9>.