failed to access my mailing lists and the message " Bug in Mailman version 2.1.14-1

[Henry Chitsenga]

I have been failling to log into my mailman administration interface and this ,essage has been appearing

"Bug in Mailman version 2.1.14-1

We're sorry, we hit a bug!
Please inform the webmaster for this site of this problem. Printing of traceback and other system information has been explicitly inhibited, but the webmaster can find this information in the Mailman error logs. "

There are a lot of emails that need to released but I can do that.

[Mark Sapiro (msapiro)]

If this Mailman installation is on your server, please provide the contents of Mailman's 'error' log so we can diagnose the problem. If this installation is on a hosted server, you will have to contact the hosting service for support or at least to get the error log.

[Henry Chitsenga (henry-chitsenga)]

Here are the log errors:

[Thu Aug 02 10:57:58 2012] [error] [client 209.85.238.12] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
[Thu Aug 02 10:57:58 2012] [error] [client 209.85.238.12] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
[Thu Aug 02 10:58:05 2012] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Thu Aug 02 10:58:13 2012] [error] [client 176.61.136.154] File does not exist: /usr/local/apache/htdocs/my-http-headers
Use of uninitialized value $1 in concatenation (.) or string at /usr/local/cpanel/cgi-sys/fourohfour.cgi line 31.

 Henry

Sub-Saharan Children’s Hope Trust (SuChHope)
St Edward’s Oxford; Woodstock Road; Oxford
OX2 7NN; United Kingdom
Tel: [phone]| Charity No: 1144677| Company No: 7556656
Mobile: [phone] |Skype: henrychitsenga
Website: www.subsaharanchildrenshope.org | Email:<email address hidden>
Please like us on Facebook: http://www.facebook.com/pages/Sub-Saharan-Childrens-Hope-Trust/171566746235544
Follow me on twitter: http://twitter.com/SuChHope/

a better tomorrow begins in today’s compassion

> Date: Wed, 1 Aug 2012 22:22:21 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 1031953] Re: failed to access my mailing lists and the message " Bug in Mailman version 2.1.14-1
>
> If this Mailman installation is on your server, please provide the
> contents of Mailman's 'error' log so we can diagnose the problem. If
> this installation is on a hosted server, you will have to contact the
> hosting service for support or at least to get the error log.
>
> ** Visibility changed to: Public
>
> ** This bug is no longer flagged as a security vulnerability
>
> ** Changed in: mailman
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1031953
>
> Title:
> failed to access my mailing lists and the message " Bug in Mailman
> version 2.1.14-1
>
> Status in GNU Mailman:
> Incomplete
>
> Bug description:
> I have been failling to log into my mailman administration interface
> and this ,essage has been appearing
>
> "Bug in Mailman version 2.1.14-1
>
> We're sorry, we hit a bug!
> Please inform the webmaster for this site of this problem. Printing of traceback and other system information has been explicitly inhibited, but the webmaster can find this information in the Mailman error logs. "
>
> There are a lot of emails that need to released but I can do that.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/mailman/+bug/1031953/+subscriptions

[Henry Chitsenga (henry-chitsenga)]

Here are the errors[Thu Aug 02 11:08:09 2012] [error] [client 62.107.188.113] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://zqxyearn.com/index.files/style.css
[Thu Aug 02 11:08:09 2012] [error] [client 62.107.188.113] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://zqxyearn.com/index.files/style.css
[Thu Aug 02 11:08:09 2012] [error] [client 62.107.188.113] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://zqxyearn.com/index.files/style.css
[Thu Aug 02 11:08:09 2012] [error] [client 62.107.188.113] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://zqxyearn.com/index.files/style.css
[Thu Aug 02 11:08:10 2012] [notice] cannot use a full URL in a 401 ErrorDocument directive --- ignoring!
[Thu Aug 02 11:08:10 2012] [error] [client 62.107.188.113] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
[Thu Aug 02 11:08:10 2012] [error] [client 62.107.188.113] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
[Thu Aug 02 11:08:10 2012] [error] [client 62.107.188.113] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
[Thu Aug 02 11:08:10 2012] [error] [client 62.107.188.113] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
[Thu Aug 02 11:08:11 2012] [error] [client 91.63.203.233] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://zqxyearn.com/index.files/style.css
[Thu Aug 02 11:08:11 2012] [error] [client 91.63.203.233] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://zqxyearn.com/index.files/style.css
[Thu Aug 02 11:08:11 2012] [error] [client 91.63.203.233] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel...

[Mark Sapiro (msapiro)]

The errors you have posted are errors from your web server's error_log. These are not what we need. We need to see the log message from Mailman's 'error' log. This will include an exception message and a Python traceback and Python and environment information.

[Lawrence Monda (lmonda)]

just a clarification my service provider Hostgator are providing the mailman service. Should i get error codes from them or the one that keeps popping from my end

 We're sorry, we hit a bug!

Please inform the webmaster for this site of this problem. Printing of traceback and other system information has been explicitly inhibited, but the webmaster can find this information in the Mailman error logs.

[Mark Sapiro (msapiro)]

Report the problem to Hostgator and have them fix it.

If they need help, they can post the messages from Mailman's error log here, or they can join the <email address hidden> list at <http://mail.python.org/mailman/listinfo/mailman-users> and ask for help there.