Unread mail count does not go above 20

Bug #491032 reported by sumanc on 2009-12-01
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Mail Notification
mail-notification (Ubuntu)

Bug Description

Binary package hint: mail-notification

I am using Ubuntu 9.10 (64 bit) with latest updates installed. But somehow the unread mail count of mail-notification never goes above 20! I am using it to track my gmail account. Whenever the unread mail acount in gmail inbox comes below 20, the notification applet works properly.

Is this something wrong with my configuration or a bug?!
Architecture: amd64
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04.3 LTS "Lucid Lynx" - Release amd64 (20110720.1)
NonfreeKernelModules: nvidia
Package: mail-notification 5.4.dfsg.1-2ubuntu1
PackageArchitecture: amd64
 PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.32-40.87-generic
Tags: lucid
Uname: Linux 2.6.32-40-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Maarten Bezemer (veger) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect 491032 and any other logs that are relevant for this particular issue.

Changed in mail-notification (Ubuntu):
status: New → Incomplete

apport information

tags: added: apport-collected
description: updated
sumanc (suman-sscu) wrote :

Hello Maarten, thanks for following up. I am now using Ubuntu 10.04 LTS (64 bit) and still encounter the same error. I have now 31 unread emails in gmail inbox, but mail-notification shows 20.

I have uploaded the logs using apport-collect 491032. I'm not sure what else to upload. I can upload relevant screenshots if needed.

Maarten Bezemer (veger) wrote :

Thank you for your response.
Are you able to try out the package that is provided by Precise? It is (currently) 8 days old and contains a new version than the Maverick package.
If it still does not work, an upstream bug report is required to notify the developers of this problem.

sumanc (suman-sscu) wrote :

I confirm that this problem persists in Precise (64 bit).

How to submit an upstream bug report?

Maarten Bezemer (veger) wrote :

Hm... my mistake, the bug tracker of mail-notification is hosted on LaunchPad! :)
I'll add this issue to their tracker as well.

Changed in mail-notification (Ubuntu):
status: Incomplete → New
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